주차 가능 사우샘프턴 호텔 예약

The hotel do not make it clear that you have to pay for the swimming pool each time you use it. When you have children who are expecting to swim, this is simply not good enough. When booking it clearly says there are leisure facilities, including a swimming pool. It was only when checking in that we were told you had to pay £5 per person! We booked a ‘golf view’ room. When we arrived in the room there was a view of a bush, tree and bins with golf buggies in the distance come the morning, hardly a golf view in our opinion. Very disappointed children who were excited to be able to see a fairway! Breakfast was massively understaffed. The two staff members working were working very hard but with a full hotel, there should have been more staff working. It took far too long for glasses to be topped up to use for juice and the pastries ran out and were not replaced in time for us to eat. All staff members were lovely and worked hard but I feel management need to act upon previous reviews. We were told that the golf view issue was historical and an issue with Trip and how they advertise but if this was the case, why had nothing been done to address it? We were offered a drinks voucher as compensation but we refused as we had already purchased our non-alcoholic drinks for the evening. Perhaps not the best offer for a family! We asked if we could have our swim paid for instead and were told no because the leisure facilities were separate to the hotel??

Hotel was clean and friendly and beds were super comfy. Would definitely stay again

it was a nice to stay in the hotel, Room was clean and tidy , location was good , breakfast was included in the price

Lovely hotel, beautiful grounds. Feels like you're well outside Southampton but are only 15 mins away. (Daughter in Uni there) Room was nice, we had exec but this isn't worth it to me. It only gives you a better coffee machine and we weren't in the room enough to use it. Save the £20. No lifts so cases up to the third floor was a bit of a pain. If you're waiting for a ferry and have lots of cases then this could be an issue. We saw a few people struggle with this. Breakfast was good, staff very friendly. We didn't eat there in the evening, burgers and chips sort of menu but the nearby pub, Chilworth Arms was really good. The pool is great, small (16m) but very nice with jacuzzi, steam and sauna. Towels provided. Staff very friendly. Pool surrounding has quite slippery tiles though. Leisure facility is a bit away from the hotel, only 300 hundred meters from the hotel front but enough to need an umbrella if raining. All in all, a good value pleasant hotel. Much cheaper than Leonardo's in Soton and still close to Uni etc.

房間的被子、枕頭、床單等等都很乾凈，有洗衣粉的香味。公共區域，比如廚房、廁所，每天都會有人來清理，整體很乾凈。 可以做飯，有鍋有爐子。

Better than most of other normal ibis hotels thanks to a great sea view location where you literally could enjoy the marina through windows in room.

I checked in at 3pm and the air conditioner did not work it was like a warm hairdryer. The temperature was 28c inside the room it was very hot a heat wave that day. I went down stairs and the reception was empty. I had to wait for 15 mins then some one called raman eventually turned up and was uninterested to say the least. She told me that it could be controlled from behind the bar or something like that but that is not true. I had to ask again 3 hours later this time she got some boy to come out from behind the bar to claim he had a control of all the air conditioners in the hotel. Why the lies, after emailing trip .com they admitted the AC was faulty and I moved to another room. It was trip.com who helped me not the disinterested staff why didnt they move me the first time. Not impressed.

Booked hotel just for a night in order to spend the day at Beaulieu the following day. Hotel room was clean and staff had accommodated our request for a cot with the room being spacious for our family of 2 adults and 2 young children. Amenities are basic but for our stay it was perfect. Those wanting to stay for longer may find the amenities a little limiting. Parking is included with the stay which is helpful however noting a quirk is that if you want to charge your EV/fill up on petrol or happen to drive your car next door for drive through food/small purchases, you technically need to exit the roadside services and drive away from the location before turning back down at the nearest junction, a round trip is approximately 15-20min. There is a one way system in effect. Quieter periods may allow you to quickly get back without causing any issues. Staff were friendly and welcoming. There is also a voucher for £10 to use at the service station available for £7.50 for hotel guests at the hotel reception desk which is handy.

The hotel is in a great, quiet location and it is a very beautiful building. The room was clean and pleasant, but it wasn't quite what I expected. Through Trip I thought I had booked one room up from the smallest option, but alas turns out I had not! The bed was also advertised as a standard double, it definitely is not in the smaller rooms, it is a small double, and this made sleeping for two a little uncomfortable. The room was also very hot even though we turned the radiator off and had the window open all night but I think this is just due to it being an older building, heat rises etc. The pool room really needs TLC. It is very overlooked and we felt really lets the hotel down. It's shame as it's a lovely space - even a quick lick of paint would bring it back to life if money doesn't allow for larger maintenance. Staff were all very friendly, especially the two we were served by in the restaurant for dinner. The food was okay but a little over priced but the service made up for that. All in all for a quick overnight stop it was fine.

모든 것이 훌륭했습니다. 나는 방을 미리 지불했다. 점원이 내 카드를 요청했을 때 나는 그가 내 카드가 기록에 있는 카드와 일치하는지 확인하고 있다고 생각했습니다. 그는 다시 £78의 방을 위해 나를 쫓기 시작했습니다. 남은 균형이 있다고 말했습니다. 돈을 받은 후 나는 그것이 지불되었다는 변명을 말했습니다. 그런 다음 그는 환불을 발행할 것이 유감이라고 말했습니다. 그러나 이것은 나에게 문제를 일으켰습니다. 나는 사우샘프턴에 하루 밖에 없었고 그가 이것을 한 후 지출할 90파운드만 가지고 있었습니다. 나는 10파운드만 남았고 그가 두 번째 방에 더 많은 돈을 가져오려고 했습니다. 나는 돈을 빌려야했고 이제 환불을 받기 위해 5-7 날을 기다려야합니다. 다음날. 내 비행기가 지연되었습니다. 그리고 내 돈을 가져 갔지만. 그는 같은 많은 사람들이 나에게 늦은 체크 아웃 끝을 허용하지 않을 것입니다. 거기에 우리 방은