작성일: 2025년 12월 18일
8285SueH
Excellent location for Symphony Hall. Friendly check-in experience, although when we left there was no enquiry as to whether all had been well with our stay.
Room had all we needed but unfortunately the bathroom was very chilly. Enjoyed the breakfast, especially the cooked to order omelettes. We have stayed here before and will do so again when visiting Symphony Hall.
더 보기
1박당 요금 최저가:EUR68
작성일: 2026년 5월 22일|그랜드 트윈룸
리뷰어I recently stayed at your hotel and unfortunately left feeling quite disappointed with several aspects of my stay.
Upon arrival, I noticed what appeared to be blood stains on the curtains, hair left on the towel/flannel in the bathroom, and marks on the table surfaces. I have attached photographs for reference, as I feel these are basic housekeeping standards that should have been checked prior to a guest arriving.
I also experienced multiple issues with food and service during my stay. I ordered a charcuterie board, however the Parma ham and other cured meats appeared dried out, discoloured and no longer fresh. Unfortunately, after eating it, I also felt unwell afterwards, which was particularly concerning.
Later, when ordering dinner, I asked for a croque monsieur but the staff member repeatedly did not understand the order, despite me explaining it was a toasted ham and cheese sandwich. I was eventually advised to order a panini instead.
Additionally, I ordered truffle fries but was informed they were unavailable. I agreed to normal fries, however what arrived were heavily seasoned thick-cut chips which were completely different from what I expected and unfortunately not enjoyable.
Another issue was the iron provided in the room, which had black residue/staining on it and ended up marking my top, which was very frustrating.
As I had booked the stay primarily to relax and enjoy a quiet evening in the room with room service, it was disappointing that the overall experience did not feel comfortable or enjoyable.
What disappointed me further was that upon check-out, nobody asked how my stay was or whether everything had been satisfactory, despite the multiple issues experienced throughout my visit.
I wanted to bring this to your attention as I do not usually complain, however I felt the overall standard of cleanliness, food quality and service fell below expectations.
Kind regards,
Karolina
더 보기
1박당 요금 최저가:EUR103
작성일: 2026년 9월 16일|시티 더블룸 (침실 1개)
리뷰어My daughter attends Aston University, so the location was perfect for us and made it easy to spend time together. The hotel is also quite central, with convenient access to the city centre and everything Birmingham has to offer.
The staff were warm, welcoming and professional throughout our stay, and always ready and willing to help. Overall, a very convenient location and a pleasant experience. I would happily stay here again.
더 보기
1박당 요금 최저가:EUR44
작성일: 2025년 7월 29일
Andrew from Spore솔직히 말해서, 버밍엄 기차역에서 처음 나왔을 때 외국인 여행객에게는 그다지 안전해 보이지 않았습니다. 호텔로 가는 길도 처음에는 그런 인상을 더욱 강화했죠. 하지만 다음 날 6~8시간 동안 도시를 걸어 다닌 후, 호텔 위치가 시내 중심가는 아니지만 기차역, 대형 쇼핑몰인 불링, 버밍엄 시내 중심가/대성당/세인트 마틴 시장, 트렌디한 신시가지인 가스 베이슨(운하 수로), 그리고 옥상 정원이 있는 현대적인 도서관(센테너리 광장) 등 걸어가야 할 주요 명소들과 가까워서 정말 좋은 위치라는 것을 알게 되었습니다. 객실은 최근에 리모델링한 것처럼 보였습니다. 제가 지불한 가격(2인 기준 58파운드)을 생각하면, 16일 동안 영국 전역 15개 도시(런던, 케임브리지, 레스터, 코벤트리 포함)를 여행한 동안 가장 가성비가 좋았습니다. 한마디로, 정말 괜찮은 숙소였습니다. 에어컨이 있어서 여름에 정말 좋았어요. 제가 묵었던 다른 숙소들은 대부분 에어컨이 없었거든요.
더 보기
1박당 요금 최저가:EUR46
작성일: 2026년 5월 28일
리뷰어I stay here once a year as it is not far from the NEC in Birmingham. The location of the hotel is perfect as so close to the motorway but feels like you are in countryside as so quiet and relaxing. It could probably do with a little TLC as the some of the furniture in my room was looking a little tired but still very clean. The staff are lovely and helpful with good service. I have been to this hotel many times over the years and only used the swimming pool once which is the only downside to this place. I would not use again as not the relaxing hotel experience I anticipated as was very busy. Priority appears to be given to the paying public over hotel residents and the changing room was disgusting with used towels piled high on the floor. Staff were stood around having a laugh with their mates and had to interrupt to ask where to get towels then had to ask another member of the public how to open the lockers. I would continue to use this hotel but wouldn’t risk the swimming pool again.
더 보기
1박당 요금 최저가:EUR79
작성일: 2024년 10월 27일
Sfrixel
Really unsatisfied with the cleanliness of the room, there was a huge amount of dust anywhere that I was sneezing continuously.
Also, the most disgusting thing were the bedsheets, stained with yellow spots! I asked for a new set of bedsheets and the reception gave them to me and I had to put them on, because there was no one of the cleaning team to do it.
Very very very unsatisfied.
더 보기
1박당 요금 최저가:EUR56
작성일: 2025년 7월 25일
리뷰어
정말 멋진 숙박이었어요. 직원분들이 너무 친절하고 도움이 많이 됐습니다. 언제든 도움을 주려고 애써주셨어요. 위치도 시내 중심가와 가까우면서도 조용한 골목길에 있어서 좋았습니다. 단기 숙박이든 장기 숙박이든 꼭 추천하고 싶어요.
더 보기
1박당 요금 최저가:EUR62
작성일: 2026년 6월 3일|시그니처 더블룸
KwanCHGenting Hotel is a highly rated hotel known for its excellent location, modern rooms, and direct access to Resorts World, the NEC, and Birmingham Airport. Guests generally praise the cleanliness, facilities, and friendly staff, although some feel the room rates and extra charges are expensive. Overall, it is a comfortable and convenient choice for both business and leisure travelers.
더 보기
1박당 요금 최저가:EUR96
작성일: 2024년 2월 5일
리뷰어
방과 욕실은 넓고 매우 편안합니다. 방에 창문이 3개 있고 그 중 2개는 열 수 있습니다. 시설이 완벽하고 깨끗합니다. 난방도 좋고 온도도 적당합니다. 신지에 기차역은 역에서 60m 거리에 있으며, 근처에 투우장, 그랜드 센터, M&S, 실내 시장 등이 있어 쇼핑하기에도 편리합니다. 도서관, 빅토리아광장 등 관광지가 근처에 있어 돌아다니기에도 좋습니다.
더 보기
1박당 요금 최저가:EUR43
작성일: 2026년 4월 6일|스탠다드룸 싱글침대
익명 사용자우리가 도착했을 때 호텔 건너편에 뜨거운 물이 없었습니다. 그들은 체크인에 우리에게 말하지 않았고 대신 표지판이 있다고 말했습니다. 그들은 직원이 있어야했기 때문에 이니셔티브를 사용하고 체육관 수영장 샤워 탈의실을 대신 사용할 수 있도록 귀찮게하지 않았습니다! ! 이 사건 동안 잘 조직되지 않았습니다.
수영장, 사우나 및 시설은 적절하고 상태가 좋지 않아 긴급한 업데이트가 필요합니다. 수영장과 자쿠지를 지배하는 아이들로 가득 차 있고 직원들은 신경 쓰지 않습니다. 위생은 최우선 순위가 아닙니다.
위치는 고속도로에서 자동차로 쉽게 접근 할 수 있습니다. 근처에 많은 작은 테이크 아웃과 레스토랑이 있습니다.
더 보기
1박당 요금 최저가:EUR33