리리뷰어Новый отель, рядом с центром. Чисто номера. Вежливый персонал. Но у меня списали с карты без разрешения повторно деньги за бронирование, которое я уже оплатила. И получила деньги только на следующий день .
Очень неприятно, я осталась на двое суток без денег. 
리리뷰어Hôtel très propre avec une chambre immense :) salle de bain propre et spacieuse . Très bien situé à quelques minutes à pied du musée et du centre ville . Parking souterrain est un plus ( même si payant ) .
리리뷰어It's a nice hotel. Everything you need is there. Good city part around. But the devil was hidden in the details.
1) Upon checking in, I discovered hair from a trimmed beard in the shampoo holder on the sink (while I was yelling and running around in circles my partner had just rinsed it off).
2) Centuries of dust on the shelf and TV.
3) The clock on March 01, 2024 is still set one hour ahead. at 8:40pm I get dressed and run out to a meeting by 9pm. which as it later turns out will be in 1.20 minutes. Answer: the technician is no longer at the hotel today, we will let him know. March 04, 2024, at the time of our departure, the clock is still showing the wrong time.
And I thought: ”ok we can live with that”. BUT
3) The room is hot, it's really hot. We Germans and so used to sleep at +17 degrees at night (save money energy and its healthy))). Also my the partner does not tolerate the heat at all (Also if you have age changes or something else... It could be horror). The answer from the hotel: ”It's winter, the air conditioner only works for heating”. This we find out after we have been ”cooling” for a day and a half (but the hotel description has 138 rooms with air conditioning!?).
4) We get a fan to cool down.
5) I discover that the sheets are 50 percent and the pillows are 52 percent synthetic. ((at this point, I realize why they are so sweaty and sweltering to sleep in. I know its subjective).
This hotel recived 3 out of 5 in my rating.
P.S.: The glasses were not washed perfectly (it's just gazpacho, not oil paint and black tea)
The toilet paper holder is positioned so that you hit it with your butt every time you sit down on the toilet, and when you sit down it rests on your chest
익익명 사용자Nice comfortable place for a short stay. I like their coffee and croissants in the morning, though breakfast spread not amazing but quality is there. Ample parking space and quiet surroundings. The room walls may not have sufficient sound proofing though as I keep hearing noises from outside and the neighbors.
리리뷰어La estancia fue agradable en general. Las habitaciones son bastante sencillas y el aislamiento acústico podría mejorar, ya que se escucha con claridad lo que ocurre en las habitaciones contiguas. Una de las noches, por ejemplo, llegamos a oír claramente la conversación del señor de la habitación de al lado.
En cuanto a la habitación, no destaca especialmente por nada en particular. Algo que llama la atención al entrar es el olor, que es bastante perceptible al principio, aunque uno termina acostumbrándose. Sospecho que proviene de las cortinas.
El hotel está bien ubicado, en una zona muy tranquila. Eso sí, si planeas moverte a pie, ten en cuenta que el regreso puede ser algo exigente por las cuestas. La gran ventaja de su localización es el fácil acceso desde cualquier punto sin necesidad de atravesar el centro de la ciudad, ya que está muy bien conectado con autopistas y carreteras principales.
El desayuno merece una mención especial: muy completo, con gran variedad y productos de calidad.
리리뷰어A True Gem That Feels Like a 4-Star Hotel! My stay at the Sercotel Arenal Bilbao was flawless. The hotel is absolutely spotless, with lovely decor and beautiful views from the room. The entire hotel, from the elegant lobby to my room, was spotless. It was clear that the housekeeping team takes immense pride in their work, ensuring a pristine and hygienic environment that immediately made me feel at ease. The reception staff provided excellent, warm service. The breakfast was perfect—not too big, not too small, but just the right selection for an amazing start to the day. The management is clearly doing a fantastic job. With this level of quality and attention to detail, this hotel truly operates like a four-star property. I can't wait to return.
리리뷰어Hotel Arriaga에서의 체류를 좋아했습니다! 위치는 절대적으로 완벽합니다 – 모든 것의 중심에 있으며 모든 곳을 걷기 쉽습니다. 방은 깨끗하고 현대적이며 침대는 매우 편안했습니다.
직원들은 정말 사랑스럽고 현지 pintxo 바에 대한 훌륭한 팁을 주었습니다. 분위기는 편안하고 소박하며 우리는 감사했습니다.
가벼운 잠자는 사람들을 위한 작은 메모: 밤에 약간 활기를 띠기 때문에 거리에서 떨어진 방을 요청하십시오(그러나 그것은 훌륭한 위치에 있는 매력의 일부입니다!). WiFi도 때때로 약간 얼룩덜룩했습니다.
전반적으로 돈을 위해 환상적인 가치. 캐주얼한 도시 휴식을 위해 다시 여기에 머물 것입니다!
완벽한: 멋진 가격표 없이 중심적인 장소를 원하는 여행자.