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Overall I recommend the hotel. We had the best time It's very near to haram shareef. Recommended. Thanks

Two nights stay was just great; attentive but not intrusive staff made the difference. Miss Nehal and her colleagues at the reception, management and restaurants are among the best Marriot brands staff I have ever seen. Arrived too early for the usual check in but was treated in the best way with minimum waiting and an upgrade. The location near the HARAM is just great and the view from the 21st floor restaurant is awesome Wide variety of delicious food at breakfast and dinner time with highly courteous staff and good looking smiling faces every where . Some facelift is needed in the rooms though Thank you all Dr A Hawwari Titanium member

It is my first time to have a short stay in this hotel. It was a very good experience from the start of my journey at the reception desk with Mr. “saif” and his warm welcome and continuous smile, through the wide, clean room with its new furniture and many facilities, the good service of the house keeper “Samy”, passing by the most decent, supportive, and helpful restaurant manager; Mr. “Taher”; and his professional team, and ending at the reception desk again with the warm “see you again” from Mr. Abd AlRahman. From my point of view, except for the fact that the hotel is far from “Haram”, it is one of the best hotels in Makkah.

Decent hotel with a shuttle bus running all the time to Haram and you reach there in a few minutes; we never struggled to wait or find a bus. Given the price I believe very good option. Rooms are average when it comes to furnishing and I'd say below average when it comes to cleanliness but we didn't spend much time in the room anyway. No water in the room unless you ask for it and they bring only 1 bottle. Breakfast is good and there are some shops if you want to buy water and snacks during the day.

Good hotel nearby Mekkah and it’s easy to go to Mekkah coz they provide free transport every 20 minute to haram mosque

We stayed at the hotel for 12 amazing days. The staffs were very welcoming and always attentive to our needs. The receptionists are always here to help with any of your issues. Be it laundry, housekeeping, payment, anything. Aadil from housekeeping did great cleaning jobs throughout our stay. Regular free shuttle to Masjid Al Haram really enhances your visit for swalat or even shopping etc. Note that you can wash your clothes and sun dry it on the roof. Bring your own cords. A big THANK YOU to the management. Really helped! Food snacks and drinks is now available from room service Note: register yourself on Accor App to benefit from discount on your hotel stay payments. I think 5%. Thank you Ibis Styles team for making our first Umrah memorable.

Good stay in Makkah whilst we visited as a family. Close to Hajj ziyārah sites and only 5 minute drive to Masjid al Haram (when it’s quiet. Reasonably clean though I wasn’t convinced by the IHG cleanliness assurance during these sensitive times. We went for the 2 interconnecting rooms but the hotel had lost the key to the interconnecting door!! It took all night and into dawn before we were relocated into another room with a door that allowed access to each others room... quite important when you have 3 children. Until then, all 5 of us slept in one room for the first night of the 2 nights booked!! Our new room had issues with the door lock sensor.... so a maintenance problem all round. Once the issues were sorted however, everything else was smooth. Decent enough breakfast for European and Arab tastes. Spacious rooms, well decorated. One thing to note... reception staff are excellent - polite, well mannered and want to get things sorted for you. It’s just unfortunate the maintenance staff struggle. I’d recommend on the basis the maintenance issues were a one off issue.

The hotel and the room itself were excellent and clean. It is a bit far from Masjidil Haram but the hotel provides free shuttle bus every half an hour. The trip will take about 20 minutes one way. The receptionists were professional and nice.

The hotel is very beautiful and clean, staff treated us with a very warm welcome. Staff were also very friendly and helpful the entire stay. Breakfast choices variety was very good and tasty. The staff always made sure we were well looked after. Cleaned the rooms everyday on request and done very efficiently. Above all the floors Manager Mr Nizamüddin give us the hospitality we will remember. We wish him all the best.