소피아 럭셔리 호텔

'It is a very beautiful hotel inside out. What does not make this hotel great is the poor service of at least two sections of the hotel from my personal experience. Number one disappointment is the Beauty Salon. I made an appointment for meniscus at 16:30 on September 22. I showed up on time only to be told by the receptionist that the appointment is at 16:45. I told her that is not true and in fact I confirmed it with her twice. It was apparent that someone cut into the line and from our conversation I know she knew it as well. Yet, she was lying through her teeth that is totally beyond me. The worst was yet to come, I was told when I came down again at 16:45, I had to wait for another 20 minutes. That is the end of the story. Second incident is at the “well known” restaurant Mediterra. To make a long story shot, the Greek style calamari I ordered looked as well as tasted like burned wood log. To the main course “beef cheeks” the only thing I could think about it is what I once tasted on a Lufthansa flight business class section is 10 times better. Other than that I had a very pleasant stay and the receptionists are extremely friendly and helpful. I should also add the location of the hotel is very convenient and has easy access to all the main attractions.'

'Not much things surrounding. Have to walk back to the city center. And Monday the bar is closed. But otherwise very high standard already in Sofia'

'호텔은 깨끗하고 깔끔하며 조용합니다. 직원들은 친절하고 도움이 됩니다. 위치가 좋고 관광 명소와 레스토랑과 가깝습니다. 식사 장소를 찾고 기념품을 구입하는 것이 쉽습니다. 호텔은 건강 수업을 제공합니다. 우리는 레스토랑에서 식사를 했고 음식은 맛있습니다.'

'Bol to môj prvý pobyt v tomto hoteli - ale určite nie posledný. So všetkými službami som bol mimoriadne spokojný, pretože bolí poskytnuté profesionálne a dokonale. Hotel predčil moje očakávania...'

'위치는 일류이며 지역 최고의 호텔 중 하나이며 아래층에 2 개의 레스토랑이 있으며 서양식 레스토랑은 나쁘지 않으며 일식 음식은 적고 서비스는 매우 좋으며 문 앞에 주차 할 수 있으며 비용은 높지 않으며 전반적인 만족도'

'나는 2 베드룸을 예약했고, 큰 침대 방을주었습니다. 다른 사람과 침대를 잘 수 없었습니다. 그들은 방이 가득 차서 예약 한 방을 제공 할 수 없다고 말했습니다. 마침내 옆에 임시 침대가 추가되었습니다. 매우 불편하게 자요!'

'The hotel is located in the heart of the town. It took us some time to find the entrance to the hotel because of reconstruction process that is going on near the hotel. Parking area being very small was fully occupied, therefore we had to search for public parking area. The room was a little bit dark and one mirror element (part of wall decoration) was broken. Cleanness in the room and in the hallway leave much to be desired. Breakfast was very good: well organised, good service with good variety of food.'

'호텔 위치가 매우 좋고 지하철 옆에 장식이 매우 현대적입니다 저녁에는 바 활동이 많고 일본식 정원은 매우 세련됩니다. 가격은 소피아에서 매우 경제적입니다.'

'Hotel Anel in Sofia boasts spacious rooms and a central location, but the service leaves much to be desired. Staff often come across as indifferent, with reports of unresponsiveness and rude behavior. Issues like delayed room readiness, poor cleaning standards, and inconsistent amenities detract from the 5-star experience. Improvements in customer care are needed'

'Great classy hotel. Very friendly and helpful staff. The outdoor ”wintergarden” is a great place to have a drink or lunch. The location is excellent in Sofia city center'