마리아 루이사 바이 인트로버트 호텔스(Maria Luisa by Introvert Hotels)

The customer service was fantastic. I even got a message from the staff checking on me when my flight got in late. The decor was funky and novel. The room was really clean. The location is super central. The codes make the hotel feel safe. One issue I had was with the flooring in the bathroom - this needs retile-ing ideally. There was also a hole near the extractor fan in the bathroom. Additionally, a kettle and tea etc in the room would have been nice rather than having to go to the lobby.

Good location, close to main sights and easy to reach. The receptionists were all professional and helpful. I booked a economy room but got a free upgrade to a nicer room. The room and bathroom were very clean. Comfortable bed. Eco friendly shampoo dispensers. Never seen before at such a hotel but they provide free (non alcoholic) drinks at the reception area. (Soft drinks, water, hot drinks) There's a small roof terrace and a simple fitness room. Would definitely come back to this hotel.

The place was very good decorated, modernistic old apartment. The staff was friendly, easy to communicate. Room is comfy. You can find free coffee stop downstairs. It is very easy to walk into city, cathedrals and museums from the hotel - like 15 mins. Also if you have car, you will find parking places on the paralel streets easily after working hours. The hotel and around were safe enough. My sister and I are appreciated!

Sincerity, interest, smiling face, helpful employees, a hotel in the center. They gave me more than I asked for. I always want to come. perfect and more. You can choose without hesitation. I would like to thank each and every employee individually. smart hotel and friendly employees. You are amazing. thank you again and again

Staff at reception were lovely and showed understanding of an old fellow who struggled with modern techkowlogy

The property was clean and modern. The staff were very friendly and helpful and gave helpful travel and tourism advice.

We chose this hotel due to its proximity to the bus hub and central Sofia. It was mid range which we expected. The front desk was always very helpful. This is a nice functional hotel.it is a short walk to the main Sofia street.

The service was amazing and we would definitely stay again.

Great location. Staffs are nice and friendly. Nice place to stay.