호텔 다운타운 소피아(Hotel Downtown - Top Location in the Heart of Sofia City)

酒店在市區，交通便利，周邊就是生活區，比較晚才入住，酒店視野一般，基本沒有，當時找了半天才問到，住宿體驗一般

The hotel is located in center Sofia. Everything is easy to achieve. Rooms are clean, but a little bit old. Breakfast ok.

Pros. Pleasent staff. Great options for breakfast. Excellent location and five minutes walk from the city centre. The rooms are spacious and the isolation is great - you can't hear the noise from the outside. Cons. The hairdryer in the bathroom is really weak. If you have long or thick hair it's gonna take awhile. The linens and the mattress cover are not made from a nice material. We would all wake up sweaty on the side on which we slept on. All in all, a really pleasant stay.

Everything was wonderful. Staff was very helpful and friendly Breakfast was good, especially for the price.

The location was good for me, the room was quite large, and they were kind during the check in procedure, but the good things stop here. Very old forniture, the restroom is quite sad, noisy AC without temperature setting, WiFi unstable and very slow. They did not replace the toilet set and the towels after the first night. The breackfast is just minimal and not aligned with a european 4 stars standard. For sure in Sofia it is possible to find something better.

Very nice hotel, in the city center, with an friendly staff.

Small and simple hotel, very small rooms. Towels are not changed until requested, and there is no shampoo or shower gel! We were in a large room with an open window and they moved us to a smaller room where there were cockroaches!!! There were literally insects on the ceiling and the floor!! It was so disgusting that we didn't sleep at night and when we came to complain they said that nothing could be done and maybe they entered through the window we opened even though in the previous room nothing entered through the window!!! Insolence and disgust!!! Do not go to this hotel!! Unnice people and terrible service!!!!!!!!

I was very disappointed overall with this hotel. Pros: good location - you are about 15 min from the palace metro and sofia is small you can walk most places, clean, some fresh fruit at breakfast, the breakfast staff were very nice Cons: the spa/sauna was not open breakfast was just ok no hotel staff late at night other than a guy who says he is only 'security' there was a fridge in the room but no minibar as the website states The pictures on the website are seriously misleading, the hotel is old and needs updating Some Front desk staff were not very friendly Overpriced - about 115 euros per night it is not worth this Definitely NOT 4 star! It is super loud if your room faces the street. The street is not so busy so I think the windows are not as sound proof as they mention on the website

The room was comfortable, clean and had all I needed. The only observation I have is that there were no tea/coffee making facilities, which would have been very welcome as I had to work from the room on evening ls.