카사 델 마르 부티크 리조트 & 스파

The hotel is quite small and appears to be understaffed. The service certainly doesn’t justify the price. The check-in process was particularly frustrating, as it took a long time and I had to keep asking for updates. When I finally got to my room, it wasn’t the one I was initially promised, and they didn’t inform me of the change until I arrived. (I tipped the staff but he gave me a worse room🤬) I tried to upgrade, but the price they quoted was 7x higher than what the travel agency had offered. When I asked to upgrade through the agency, the hotel claimed there were no rooms available, which I found hard to believe. On top of that, we had to request a toothbrush 5 times before we finally got one after 4hrs. The food service was also slow, and though the presentation of the dishes was appealing, the taste was disappointing. The hotel is spread across a large, hot area, almost like a desert, making it uncomfortable to navigate. The only highlight was the golf cart service, which was both efficient and helpful.

They were extremely accommodating when I couldn’t arrive on the booked date. Will definitely stay there again.

Excellent experience! Beautiful property, wonderful staff, romantic dinner on the beach was amazing.

Beautiful landscaping and beach area. No large crowds with always room at restaurants or pool

A quiet resort on beautifully landscaped grounds. No fights for sunbeds! The all-inclusive option was great: no buffets, all table service, very good food. Beautiful restaurant on the beach. Excellent social activities were offered, including a tequila tasting, a wine and cheese event, and a fiesta night. Our room was huge and spotless, and housekeeping did a great job. Staff were universally great. Highly recommend.

Beautifully appointed with wonderful views & very nicely landscaped. Food & service were good but not exceptional. Happy to stay there again. Well maintained with comfortable sunbeds.