뉴 사우스 브루잉 근처 호텔 예약

화장실 문에 잠금장치가 없어서 불편했고, 어린아이들과 함께 지내기에는 변기 높이가 너무 높았습니다... 하지만 방은 괜찮았습니다.

화재 경보기가 오전 230시경에 울렸습니다. 인터콤은 대피라고 말하고 있었습니다. 우리 가족은 대피하기 위해 계단을 올라갔지만 그것은 거짓 경보였습니다. 우리가 과거에 나쁜 집 화재가 있었기 때문에 화재라고 생각했기 때문에 7 살짜리가 너무 무서워했습니다. 나는 다시 잠을 잘 수 없었다. 체크아웃 시 사과 없음

The temperature controlled two rooms which was very uncomfortable and inconvenient. The unit made very loud noises at 2:00 am and would not shut off. I had to turn the power off at the source to turn the unit off to allow me to sleep in peace. The following morning went to the manager and was told he couldn’t switch my room because the hotel was sold out. That same afternoon I contacted the manager again to advise the unit was making the LOUD noise again and the room was very cold. This time he changed the room. In the new room experienced the same issue. I unit controlled both rooms making my room temperature 63 which was very uncomfortable, I had to tumors on the oven to warm the room to a comfortable temperature. This trip was very stressful and the manager didn’t try to accommodate until I threatened to call corporate. Poor customer service and bad heating/cooling set up. This needs to be fixed because everyone was complaining about the temperature in their rooms. I won’t return here again.

호텔 직원은 친절하게 체크인할 때 바다가 보이는 좋은 방으로 바꿔주었습니다. 그리고 아침 식사도 좋았습니다.

좋은 숙박이었습니다. 건물은 옆에 있는 두 곳보다 작았지만 수영장 크기는 그보다 컸습니다. Grande 해변은 더 많은 사람들보다 더 큰 수영장을 선택했고 다른 리조트는 더 작은 수영장을 가진 더 많은 사람들을 선택했습니다.

My check in person was nice and helpful but the other lady on other side of desk was really loud and kept yelling the same thing over and over made it hard to hear anything. The things she was yelling were not appropriate. Rest of the staff I come across during stay were exceptional. Room needed some work not fully cleaned. One of my members said it felt like something was crawling onbthem and biting them in the bed. Under night stand and parts of floor was dirty, hair clogged in drain .Light switch in bathroom was broken. But location is great. Amenities were great.

I was pleasantly surprised at how beautiful this 3 bd 2 bath condo was. Maintenance and housekeeping were very responsive when we needed new batteries for the smoke detector and a trash pickup. I took away one star because I felt like the shower floor wasn’t cleaned to my satisfaction and there wasn’t anywhere to place soap and shampoo inside the shower. Overall it was a very pleasant experience.

today my id was expired and I had already booked my room for next night. my boyfriend was kicked out of my room with less than an hours notice and locked out of room, with not even all of our belongings while I was at work!!! no one at this hotel had the decency to inform me of their decision that they wouldn't except my expired ID and I needed to leave ASAP. and I had to get my refund from 3rd party sales Trips.com which said this booking would not be offering any refunds!! still waiting to hear back from them on refund!I will never go back there and would never recommend them to anyone after the rude people I had to deal with today!!!

Thanks for a great experience, we on the ocean, I know I heard people complain about it being wet in the elevator but they had workers cleaning every sec, and see people with wet feet just dragging it back.. thanks for the great customer service, I’ll book again next year 😎 front desk 😎 security 😎 cleaners 😎 everyone ☺️ thanks yall

The first room I booked was an oceanfront king. When I arrived I was placed in a small room on the 2nd floor by the pool. It smelled like it was just bombed for roaches. The bathroom was the size of a walk in closet with the shower directly behind the door. I was starting to get discouraged about this trip at first but I went up front to ask for another room higher up. The guy at the front desk was very understanding and moved me to the 7th floor with a room with 2 beds. The elevator there made me pray for my life every time I used it but once I reached my room I was highly satisfied with the change. The room was twice the size of the original king room I booked. Bathroom was still kinda small but cleaner. The view was amazing compared to looking at everyone in the pool and the room didnt smell of raid. This place could use some updates and definitely has potential.