웨스트키 근처 호텔 예약

The check in process was very easy, just took us some time to find the place because we thought it is separated from the pub but the reception is actually right in it so just walk straight in! Room was very cozy and equipped, very thoughtful to provide us with all the basic amenities plus additional items such as water, beer, milk, chocolate, coffee for coffee machine and even a postcard! Staff was really friendly and helpful as well. The breakfast was also really amazing - you get to choose a main and a drink from their breakfast menu on top of a mini buffet spread that offered some really good pastries, salamis, cheese and more, so be sure to leave some extra time in the morning to enjoy it! However, there was a club opposite the place that was opened slightly pass midnight when we were there and if you're a light sleeper be sure to pack some ear plugs to go to sleep early. One of the corners of the wall also had a slight mold issue because the condensation from the bathroom must have caused that in the long run but it shouldn't be a huge concern though it will be nice if that gets fixed!

이 호텔을 충분히 추천할 수 없습니다. 훌륭한 시설, 사랑스러운 객실. 친절하고 도움이 되는 직원. 꼭 다시 올 것입니다.

The hotel do not make it clear that you have to pay for the swimming pool each time you use it. When you have children who are expecting to swim, this is simply not good enough. When booking it clearly says there are leisure facilities, including a swimming pool. It was only when checking in that we were told you had to pay £5 per person! We booked a ‘golf view’ room. When we arrived in the room there was a view of a bush, tree and bins with golf buggies in the distance come the morning, hardly a golf view in our opinion. Very disappointed children who were excited to be able to see a fairway! Breakfast was massively understaffed. The two staff members working were working very hard but with a full hotel, there should have been more staff working. It took far too long for glasses to be topped up to use for juice and the pastries ran out and were not replaced in time for us to eat. All staff members were lovely and worked hard but I feel management need to act upon previous reviews. We were told that the golf view issue was historical and an issue with Trip and how they advertise but if this was the case, why had nothing been done to address it? We were offered a drinks voucher as compensation but we refused as we had already purchased our non-alcoholic drinks for the evening. Perhaps not the best offer for a family! We asked if we could have our swim paid for instead and were told no because the leisure facilities were separate to the hotel??

Friendly service by everyone we met. Ladies on reception took special care of my 2 year old when we entered and gave her an Easter colouring activity whilst we checked in. Rooms are basic but ok. Bed is huge and very comfy. Air con doesn't circulate very well at all, under it, freezing, in the bed I'm boiling. Also what's the deal with no fridge in the room? Restaurant is ok, bit over priced for what it is really and it was a sunny day and so, so so hot.its only April and I was sweating! Could do with some air con or circulating air in there. Nice location though, if your a cricket fan you'll love it and opposite a golf course so nice view that side too. Have stayed before and will again

Hotel was clean and friendly and beds were super comfy. Would definitely stay again

Lovely hotel, beautiful grounds. Feels like you're well outside Southampton but are only 15 mins away. (Daughter in Uni there) Room was nice, we had exec but this isn't worth it to me. It only gives you a better coffee machine and we weren't in the room enough to use it. Save the £20. No lifts so cases up to the third floor was a bit of a pain. If you're waiting for a ferry and have lots of cases then this could be an issue. We saw a few people struggle with this. Breakfast was good, staff very friendly. We didn't eat there in the evening, burgers and chips sort of menu but the nearby pub, Chilworth Arms was really good. The pool is great, small (16m) but very nice with jacuzzi, steam and sauna. Towels provided. Staff very friendly. Pool surrounding has quite slippery tiles though. Leisure facility is a bit away from the hotel, only 300 hundred meters from the hotel front but enough to need an umbrella if raining. All in all, a good value pleasant hotel. Much cheaper than Leonardo's in Soton and still close to Uni etc.

房間的被子、枕頭、床單等等都很乾凈，有洗衣粉的香味。公共區域，比如廚房、廁所，每天都會有人來清理，整體很乾凈。 可以做飯，有鍋有爐子。

훌륭한 고객 서비스, 사우스햄튼에서 일하기에 이상적인 위치

The hotel is in a great, quiet location and it is a very beautiful building. The room was clean and pleasant, but it wasn't quite what I expected. Through Trip I thought I had booked one room up from the smallest option, but alas turns out I had not! The bed was also advertised as a standard double, it definitely is not in the smaller rooms, it is a small double, and this made sleeping for two a little uncomfortable. The room was also very hot even though we turned the radiator off and had the window open all night but I think this is just due to it being an older building, heat rises etc. The pool room really needs TLC. It is very overlooked and we felt really lets the hotel down. It's shame as it's a lovely space - even a quick lick of paint would bring it back to life if money doesn't allow for larger maintenance. Staff were all very friendly, especially the two we were served by in the restaurant for dinner. The food was okay but a little over priced but the service made up for that. All in all for a quick overnight stop it was fine.