서리 중심에 자리한 홈우드 스위트 바이 힐튼 서리에 머무실 경우 15분 정도 걸으면 홀랜드 파크 및 센트럴 시티 쇼핑센터에 가실 수 있습니다. 이 호텔에서 메트로폴리스 앳 메트로타운까지는 15.8km 떨어져 있으며, 18.9km 거리에는 사이먼 프레이저 대학교도 있습니다.
무료 무선 인터넷 및 벽난로(로비) 등의 편의 시설/서비스를 이용하실 수 있습니다.
홈우드 스위트 바이 힐튼 서리의 숙박 고객을 위해 서비스를 제공하는 식료품점/편의점에서는 간단한 식사가 가능합니다. 특정일에 열리는 무료 리셉션에서 다른 숙박 고객들과 어울리셔도 좋습니다. 바/라운지에서는 좋아하는 음료를 마시며 갈증을 해소하실 수 있어요. 아침 식사(뷔페)가 매일 무료로 제공됩니다.
대표적인 편의 시설과 서비스로는 컴퓨터 스테이션, 24시간 운영되는 프런트 데스크, 다국어 구사 가능 직원 등이 있습니다. 시설 내에서 셀프 주차(요금 별도) 이용이 가능합니다.
편하게 머무실 수 있는 189개의 객실이 마련되어 있습니다.
'It was my second time staying at this hotel.
There were two things I really needed to mention.
First, I turned on Netflix and started watching a movie around 8:00pm but I fell asleep shortly after. Around 9pm someone started knocking on my door very loudly, which woke me up. I then heard someone outside saying, “Hey, lower the volume.”
I was honestly super confused because the TV wasn’t even that loud???? and the knocking itself was louder than the TV and was what actually woke me up. I didn’t open the door because I found it creepy.
After that, I called my friend, and he suggested I contact the front desk. When I called, the lady told me their housekeeper had already checked and there was nobody in the lobby anymore (which makes sense because it had happened around 20 minutes earlier). She also said other people shouldn’t be able to access guest floors without a key card. When I asked whether anyone staying beside me had complained, she said nobody was staying next to my room, and the guest next door had only just checked in.
Maybe it was just someone passing by, but it was still really weird and uncomfortable. I’ve stayed in many hotels in different countries and have never experienced something like this before.
The second issue was that both the internet and TV stopped working at night and were still not working the next morning when I checked out, which was really frustrating. I mentioned it during checkout, and the front desk staff simply said the whole building was having the same issue and they were trying to fix it 🥲
The good thing is they’ve now fixed the access issue, so everyone needs a key card to access their floor.
The hotel itself is brand new, very quiet, and clean, which is why I chose to stay here again. Since it’s owned by Hilton, I honestly expected the staff to be a bit more professional when speaking to customers.
The housekeeping staff were all super friendly though.'