베이루트 자쿠지 호텔

'I rarely leave negative reviews, but unfortunately this was one of the worst hotel experiences I’ve had. First of all, I don’t want to be unfair to the staff. The reception team and the valet staff were genuinely kind, respectful, and always tried to help. They deserve appreciation for their excellent attitude. However, the hotel itself was very disappointing, especially for a 5-star property. The twin room was extremely uncomfortable, and I honestly couldn’t believe this was the standard for a hotel with this rating. The shower was unbelievably small—barely enough space for one person to stand comfortably. The biggest issue was the air conditioning. We stayed for 3 days, kept the AC on the coldest setting the entire time, and the room never got cool. We were extremely uncomfortable because of the heat. We reported the problem several times, and each time we were told it had been fixed, but nothing actually changed. We ended up checking out with the issue still unresolved. The staff were great, but unfortunately the hotel’s facilities and maintenance were far below what I expected from a 5-star hotel.'

'룸 서비스도 훌륭했습니다.. 또한 리셉션에 Houssein이라는 직원이 있습니다. 그는 훌륭합니다.. 리셉션은 매우 도움이 되었습니다. 아침 식사에 대해 매우 맛있고 잘 요리했습니다. 방의 에어컨은 굉장했습니다. 또한 방은 거리나 다른 방에서 들리는 소음이 없어서 정말 편안합니다. 전체 요금, 그것은 훌륭한 호텔이고 나는 그것을 너무 좋아합니다 😍'