인터넷 제공하는 체로키 호텔

전반적으로 우리는 훌륭한 숙박을했습니다. 카지노에서 처음 이었기 때문에 우리는 분명히 우리 요소에서 벗어났습니다. 카지노는 레스토랑뿐만 아니라 훌륭했습니다. 나는 글루텐과 유제품이 무료이지만 대부분의 식당에서 무언가를 먹을 수 있다는 것을 알았습니다. 방 자체는 좋았지 만 온수가 거의 없었습니다. 우리는 첫날 밤 16 층에 머물렀고 추가 밤을 머물기로 결정했지만 14 층으로 옮겨야했습니다. 두 층에는 같은 온수 문제가있었습니다. 우리는 원래 방에 머물고 싶었지만 프론트 데스크에서 사용할 수있는 것이 없다고 말했지만 온라인으로 가서 확인하십시오. 우리는 같은 객실 유형을 온라인으로 이용할 수 있으므로 예약했습니다. 이것은 나에게 불편 함을 주었다. 우리는 16 층 방을 체크 아웃하고 11a.m의 14 층 방으로 체크인해야했습니다. 이것은 또한 리조트 요금을 두 번 지불하게했습니다. 우리가 14 층으로 체크인했을 때 비누 나 로션 (거액의 거래가 아님)과 수건 / 세탁 천이 하나만있었습니다. 나는 컨시어지 아이비를 통해 더 많은 것을 요청했고 그들은 우리 문에 몇 가지를 남길 것이라고 들었다. 나는 이것을 두 번 요청했고 두 번 수건을받지 못했습니다. 운 좋게도 남편과 나는 27 년 동안 함께 있었기 때문에 세탁물을 공유하는 것은 삶의 끝이 아니 었습니다. 우리는 확실히 다시 머물 것입니다.

남편과 나는이 Fairfield에서 잘 지냈습니다. 브랜드에 익숙하다면 꽤 좋은 Fairfield입니다. 우리는 더 긴 도로 여행의 일환으로 머물고 Great Smoky Mountains NP를 방문했습니다. 호텔은 매우 깨끗했고 직원들은 친절했습니다. 공원과 매우 가까우며 엔터테인먼트와 레스토랑이있는 ******와 가깝습니다.

우수한 호텔. 우리가 가장 좋아하는 것 중 하나. 전망이 좋고 항상 깨끗합니다! 그들은 놀라운 고객 서비스를 가지고 있습니다. 우리는 방문할 때마다 사용하며 아직 문제가 없었습니다. 그들은 우리를 매우 잘 대했고 피자헛은 거기에서 배달합니다!

having to relocate to cherokee at the spur of the moment for employment Great Smokies Inn made my relocating painless making me feel right at home for a month till i found housing. The rooms were spacius comfortable and clean and the staff was friendly, pleasant, helpful and welcomed me to their community with out hesitation. Especially Jess, she was always willing to go the extra mile, although I am unsure of her current position. Her customer service, pride and dedication in her work makes he upper management material. And if she is not in management then she needs to be. To say the least she is one of the few hospitalitarians we still have left today in our industry.

모든 것이 매우 좋다

We usually stay at motels with inside entry to the rooms so this was a different experience for us. The noise level outside was very detracting but the room was very good otherwise. The management was very attentive and the breakfast area and breakfast, though limited, was good and we enjoyed it. We did have problems with our keys twice but the manager fixed it right away with just a walk to the office involved. We stayed at the motel for 4 nights and used it as a hub for our daily activities in the mountains. We really enjoyed our stay after getting use to the noisy parking lot.

Disappointing breakfast with just apples, bagels, cereal and yogurt. No bread, no eggs, no sausage and no microwave. Staff isn’t friendly and lacks any customer service skills. The lobby is beautiful and the rooms spacious, clean and well maintained. DESPITE reserving a handicap room, I found the “handicap room” wasn’t wheelchair friendly. I give the hotel a C- as “handicap friendly”. The bathroom so small I couldn’t close the door with my wheelchair in the bathroom (with the footrests removed) and I couldn’t get to the shower because the door was in the way, I had to walk into the bathroom (a struggle for me) then close the door to get into the shower. The shower is dangerous without any hand/ safety rails. I did get a walk in shower and they did provide a shower chair but the only shelf in the shower was on the back of the shower and not reachable when using the shower chair. This is a DANGEROUS shower which requires using the glass shower door handle to move in/out or stand while bathing. It’s a million dollar accident waiting to happen. Two more issues with simple solutions: the toilet is an old “squat” toilet (probably 14 in bowl height) making use and transferring to and from the toilet difficult (no grab bar). New toilets are 17 1/2 and 18 inches making the wheelchair chair to toilet easier and safer. Finally, the carpet in the room is beautiful and thick BUT it was hard to move around in the room with the wheelchair. Many hotels now have “hard surface” floors making it much easier to move around and safer for those using walkers or canes. PLUS hotel carpets are known to hold bacteria with the hard surface easier to clean. Pitiful internet which goes every hour or so and the TV didn’t work well despite the desk clerk trying to fix it.. about every 15 minutes the tv would go offline requiring a wait and restart (see pictures).