서머셋 웨스트 포인트 하노이 후기

숙소 답변: Dear Valued Guest,Thank you for sharing your experience and for highlighting the relaxing atmosphere by the lake, away from the bustle of Hanoi city. We are glad to hear that you enjoyed the meals and appreciated the friendliness of our reception team. Your comments regarding the facilities are well noted, and we will continue working on improvements to enhance the guest experience.We truly appreciate your recognition of our service and value, and we look forward to welcoming you back again on your next visit to Hanoi.Best regards,Mia PhamGuest Service ManagerSomerset West Point Hanoi

숙소 답변: Dear Kihoon, Thank you very much for choosing to stay with us at Somerset West Point Hanoi and for taking the time to share such a thoughtful review.We’re delighted to hear that you and your parents had a comfortable and enjoyable stay, and that you felt at home in our spacious rooms. It's also great to know that the air conditioning kept you cool and that the availability of Korean news channels added to your comfort.We appreciate your feedback regarding the hairdryer setup in the bathroom. We understand how important this is for your daily routine, and we will certainly review how we can improve this aspect for our guests.We're especially happy to hear that you enjoyed the service from our team and the convenience of our Korean restaurant. We’ll be sure to share your kind words with the staff—they’ll be encouraged to know their efforts made a positive impression.We hope to welcome you and your family back again in the future!Warm regards,Parleen Kaur General Manager

숙소 답변: 친애하는 셰링님, 멋진 리뷰를 남겨주셔서 감사합니다! 저희의 목표는 항상 여러분의 기대를 뛰어넘는 것입니다! 곧 Somerset West Point에서 여러분을 다시 맞이할 수 있기를 기대합니다. 감사합니다. Parleen Kaur General Manager

숙소 답변: 친애하는 Hooni2859님, 친절한 말씀 감사합니다! Somerset West Point Hanoi에서 좋은 경험을 하셨다는 소식을 듣고 매우 기쁩니다. 저희는 환영하는 분위기와 훌륭한 서비스를 제공하기 위해 노력하고 있으므로, 귀하가 그 점을 높이 평가해 주셔서 기쁩니다. 하노이에 돌아오실 때마다 환영해 드리고 싶습니다! 안전한 여행 되세요! 진심으로, Parleen Kaur-총괄 관리자

숙소 답변: Dear Valued Guest, Thank you very much for taking the time to share your feedback with us.We’re pleased to hear that you found our facilities well-equipped, our rooms clean and comfortable, and our service team courteous.We appreciate your note about the surroundings and will continue working on providing guests with more recommendations and experiences to enhance their stay near West Lake.We look forward to welcoming you back in the future!Warm regards,Parleen KaurGeneral Manager

숙소 답변: Dear valued guest, Thank you so much for your wonderful review! We're thrilled to hear that you enjoyed the spacious room, the balcony, and our breakfast offerings. It’s fantastic to know that the baguette was a highlight for you – we’re happy you enjoy Vietnamese cuisines. We look forward to welcoming you back to Somerset West Point Hanoi in the future. Safe travels! Sincerely, Parleen Kaur- General Manager

숙소 답변: Dear Valued Guest,Thank you very much for your perfect ratings and kind words. We are delighted to hear that you were highly satisfied with our service, facilities, and breakfast. It is truly rewarding to know that you would choose to stay with us again on your next visit to Hanoi.We look forward to welcoming you back for another memorable experience.Best regards,Mia PhamGuest Service ManagerSomerset West Point Hanoi

숙소 답변: Dear Valued Guest,Thank you for the lovely review! Our goal is always to exceed your expectations! We look forward to welcoming you back to Somerset West Point soon. Kind RegardsParleen KaurGeneral Manager

숙소 답변: 제임스 필 님, Somerset West Point에서의 경험을 공유해 주셔서 감사합니다! 고품질의 고객 서비스를 제공하기 위해 최선을 다하고 있기 때문에 저희 서비스가 마음에 드셨다는 말씀을 듣고 매우 기쁩니다. 그리고 저희가 귀하께 좋은 인상을 남겼다는 말씀을 듣고 매우 기쁩니다. 곧 다시 찾아주시기를 바랍니다.친절한 인사드립니다.Parleen Kaur총괄 관리자

숙소 답변: 소중한 손님 여러분, 긍정적인 숙박 경험을 공유해 주셔서 감사합니다. 서비스와 품질 기준에 대한 기대에 부응하게 되어 기쁩니다. 가까운 미래에 Somerset West Point에서 다시 만나 뵙기를 바랍니다. 감사합니다. Parleen Kaur General Manager

숙소 답변: Neon2000님, 긍정적인 숙박 경험을 공유해 주셔서 감사합니다. 서비스와 시설에 대한 기대에 부응하게 되어 기쁩니다. 저희 팀에 대한 놀라운 피드백을 팀과 공유하여 더 나은 방향으로 노력하도록 격려하겠습니다. 가까운 미래에 Somerset West Point에서 다시 만나 뵙기를 기대합니다. 감사합니다. Parleen Kaur General Manager

숙소 답변: Dear Valued Guest,Thank you very much for your wonderful feedback and perfect scores across all areas. We are delighted to hear that you were very satisfied with your stay, and that you enjoyed the spacious room, the beautiful surroundings, and the comfortable atmosphere.Your kind words are truly appreciated, and we look forward to welcoming you back to Somerset West Point Hanoi for another memorable experience.Warm regards,Mia PhamGuest Service ManagerSomerset West Point Hanoi

숙소 답변: Dear 이인호,Thank you for your kind review. We’re delighted to hear that you appreciated our clean accommodations and convenient location surrounded by many restaurants.Regarding your comment about money exchange, we’re happy to let you know that Somerset West Point offers currency exchange services at our reception for your convenience. We’re sorry if this wasn’t clearly communicated during your stay and will work on making this information more visible to future guests.We hope to have the pleasure of welcoming you back again soon!Warm regards,Parleen KaurGeneral Manager

숙소 답변: Dear Mr. 장성환,Thank you so much for your perfect 10/10 review. We are delighted to know that you enjoyed the facilities and appreciated our convenient location.Your positive feedback on our amenities, cleanliness, surroundings, and service is a wonderful encouragement for our entire team. We are truly grateful for your recognition and look forward to welcoming you back to Somerset West Point Hanoi for another outstanding stay.Warm regards,Mia PhamGuest Service ManagerSomerset West Point Hanoi