과테말라 Plaza de la Bandera 근처 호텔

Muy bonitas instalaciones, solo que no dan agua para beber 😑 ya que se paga extra por ella y la atención de la recepción nada amables

This hotel was the perfect place for my overnight stay in Guatemala City before flying out. The room was cozy and the perfect size for me as a solo traveler. The hotel restaurant being on the same floor was also very convenient for me. I would especially like to credit the front desk receptionist, Adriana, for her excellent customer service and graciousness. She was able to help me with whatever I needed and was so kind. As someone who highly values customer service, I recommend this hotel!

전반적으로 매우 즐거운 경험. 나는 많은 세부 사항을 정리하는 데 도움이 필요했고 직원들은 매우 도움이되었습니다! 샴푸와 로션 만 있고 컨디셔너는 없지만 샤워는 뜨겁고 베개는 부드럽습니다. 나는 매우 편안하고 안전하다고 느꼈고 확실히 다시 여기에 머물 것입니다.

우리는 바르셀로나 과테말라 시티 호텔을 좋아했습니다. 우리는 공항에서 오후 7 시경에 도착했습니다. 셔틀 운전자는 이미 도착 지역에서 우리를 기다리고있었습니다. 호텔은 멋지고 깨끗한 밴을 가지고 있었고 공항에서 5 분 밖에 걸리지 않았습니다. 빠른 체크인, 호텔은 크고 깨끗합니다. 우리 방은 8 층에 2 개의 발코니가 있습니다. 우리는 킹 베드를 가지고 있었고 그들은 우리에게 2 병의 물과 과일 쟁반을 제공했습니다. 그들은 수영장이 있지만 우리는 그것을 즐길 충분한 시간을 가지지 못했습니다. 아침 식사는 매우 좋았습니다. 그들은 매일 아침 파지타, 식물, 콩과 같은 다른 과테말라 음식 선택을합니다. 그들은 또한 일반적인 계란, 빵, 치즈, 요구르트, 차가운 컷 및 신선한 과일을 많이 먹습니다. 서버는 매우 친절했습니다. 우리는 또한 호텔 내부의 레스토랑, 교토에서 일본 요리를 먹었고 미국 음식을 스트라이커를 먹었습니다. 우리는 모든 여행에 얼마나 많은 돈을 쓸지 모르기 때문에 매일 프론트 데스크에서 통화를 교환했습니다. 우리는 바르셀로나를 우리 기지 호텔을 만들고 매일 투어를했습니다. 우리는 Hobbitenango, Antigua, Chichicastenango, Guatemala City Tour와 San Juan la Laguna와 함께 Atitlan 호수를 만들었습니다. 우리는 모두 Viator를 통해 예약했습니다. 우리는 대부분의 투어가 우리 중 2 명뿐이라는 것을 운이 좋았습니다. 우리가 음료와 간식을 구입 한 호텔에서 단 한 블록 떨어진 슈퍼마켓 Paiz가 있습니다. 이 지역은 매우 안전하며 호텔에는 로비와 게이트에 24/7 경비원이 있습니다. 우리는 또한 공항으로 돌아 오는 셔틀을 예약했습니다. 우리 비행은 오전 6시에 있었고 우리는 오전 4시에 첫 번째 셔틀을 가져갔습니다. 공항, 보안 및 이민에 도착할 시간이 충분했습니다. 훌륭한 숙박에 대해 바르셀로나에 감사 드리며 곧 다시 오기를 바랍니다!

I arrived on September 17th 1:12 pm to check in to this hotel. The receptionist guy said check in was not until 3:00pm. I could have sworn I saw something on the hotels.com website that said there was a 2 hour early check in option. Pretty sure I chose it. Not sure how it didn't register. So I decided to check out the restaurant. I sat down and was greeted but a waiter. He said, we have great buffet with bla bla bla bla” I can't remember but he was REALLY trying to sell it. So I took a look at the buffet. It looked alright. There was no price visible anywhere so I didn't know how much it was. I asked the waiter and he told me to wait. He went to some room to get a scratch piece of paper. He wrote the price on the paper. It was kinda vague and his hand writing was strange. I had to ask him 3 times to clarify the price. He finally said “$34 for the lunch buffet”..... I immediately grabbed my bags and walked out. I've been all over the world and can't remember paying anywhere near that much for a lunch buffet. Not even in Europe. Around 3:00pm I was given my room key and room number. Took the elevator to room 802. It was a pretty nice room overall. The refrigerator didn't work though. Later on that night I asked some receptionist guy if I could get my refrigerator replaced. He said he would make a note of it and first thing in the morning it would be replaced. It wasn't. Around noon time the next day I went down the reception and asked a lady if she had any notes about someone needing a refrigerator replaced. Instead of answering my question she asked what my room number was. I again asked her if the receptionist guy from last night passed on the information. She again wouldn't answer and kept asking for my room number. This went on about 3 minutes or so. She then asked my name. I told her. She used this to find my room number. Still no answers about why I still had no replacement refrigerator and if any info was passed on from last night. She said I would get a replacement refrigerator soon. I didn't. Around 4:00pm I heard some cleaning ladies in the hall. I told her my refrigerator didn't work and asked them if I could get one from a near by room. She said, “OK sure”. She even carried it to my room as I grabbed the broke one and placed it in the hall. So in short... The receptionists suck at this hotel. Bathroom: Its pretty nice. The ventilation fan didn't work though. Gym: It's pretty darn good. Only thing missing was a flat bench press. There is a 45lbs bar laying on the floor though. So I am guessing this gym did have one at some point in time. The gym closes at 9:00pm. Which is still better than the Grand Tikal Futura which closes at 7:30pm. WiFi: It was good overall. It has that quirky log in system though. So after a minute of so of no activity on your smart phone it will disconnect. And you have the repeat the process over again. Breakfast: Overall it's pretty good. No buffet. Just

Me parece un excelente lugar, con buena ubicación muy accesible y el personal muy amable y te apoyan en algún inconveniente que tengas

Travelled with my kid, and they have children amenities! Nice and new facilities, will come back again

They were very kind and the accommodation was clean. The airport pick-up service was also safely accessible and is about a minute's drive away. The place where the accommodation was located was surrounded by barbed wire, and the guard was guarding the entrance, so I felt safe. Also, the breakfast was great, and lastly, the kind owner gave me a ride to the airport. If you have to spend a day near the airport, I definitely recommend it. 공항과 매우 가깝고 직원분들 모두가 친절하십니다. 혹시나 이용하게 된다면 호텔에 연락하여 공항 픽업 서비스를 꼭 신청하셔야됩니다! 숙소 또한 깨끗하고 일단 동네 자체가 철조망으로 둘러 쌓여 경비가 입구를 관리하니 안심이 됩니다! 과테말라 공항 근처에서 하루 묵기에는 딱 좋습니다! :)

멋진 장소 멋진 분위기. 장소를 보는 청년은 매우 친절하고 예의 바르며 장소의 건축물을 정말 습니다. 공항에서 1마일도 채 되지 않습니다. 그레이트 요금. 나는 언제든지 돌아갈 것이다.

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