We visited the hotel as part of a package holiday as we wanted a relaxing break, so thought we’d try all-inclusive for a change. We had a great stay! The staff were all welcoming and friendly, our room was clean and serviced every day, the location right by the ocean is amazing and there’s a free shuttle bus to Funchal twice a day - what’s not to like! It was lovely to sit on the balcony watching the ocean, and on our good weather days we left the balcony door open for some air but also to fall asleep to the sound of the sea. Unfortunately, we also had some very windy days, so the door remained shut! We enjoyed the food, the breakfast especially had a good selection. Each evening there was a themed dinner, always with a range of salads and deserts too. And there was entertainment every evening. Whilst some of the alcoholic drinks aren’t included on the basic package, there’s plenty of choice, including local drinks and house wines. If you’re not going to be in the hotel at lunchtime, you can ask for a picnic lunch. Walks along the promenade in both directions from the hotel are great - do take the tunnel to the local lido. The beach is pebbles just in front of the hotel, but further up is soft, black sand. If you want to be in the midst of Funchal, this isn’t the hotel for you, but if you want a relaxing holiday with free transport to the city when you want it, I’d recommend the Pestana Ocean Bay. Some reviews say it’s dated, and it’s not a thoroughly modern hotel, but it’s clean and friendly so perfect for us. For the price we paid we were really pleased and would happily stay again. We were surprised to find the room had a small kitchenette with useful fridge (we didn’t use the hob).
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