호텔 리우 팰리스 마데이라 올 인클루시브(Hotel Riu Madeira - All Inclusive)

Все отлично!

Fantastyczny hotel! Położenie przy samym oceanie, bezpłatny shutlle bus do centrum Funchal, restauracja tematyczna ala carte, przepyszne jedzenie - urozmaicone i sporo owoców morza, all inclusive działa bez zarzutu - nie wiem która sangria lepsza czerwona czy biała. Pokoje czyściutkie funkcjonalna duża łazienka. Wieczorem animacje w tym portugalski folklor - pozdrawiam Filipa z recepcji który skradł show :) Obsługa na światowym najwyższym poziomie - Jeśli Madera to na pewno RIU. Widok z restauracji z tarasu sztos do potęgi. Niedaleko hotelu na końcu promenady można wybrać się na klif poza szlakiem.

The hotel did not meet my expectations. As a younger generation both my wife and i were getting stared at by the older generation who was staying there and made us feel as if we did not belong there. At a point an older couple yelled at us very aggresively in a foreign language because we were out in our balcony having a conversation. We felt very uncomfortable after the incident and we decided to ask the front desk to move us to a different room. The overall service was not great compared to other all inclusive resorts that we have stayed at in the past where the staff has gone above and beyond to take care of us. As far as food, the buffet was decent we had breakfast, lunch, and dinner but we were not really satisfied with the food. When it came down to getting drinks the servers only picked up the empty cups and did not cater to the guests and offered to get refills or another drink. Overall i would not stay here again.

The property was nice and there is a free bus to Funchal. Handy for a day out. What I didn't like was being lied to. When I booked this trip we were flying with SATA, there was an issue with the plane and we ended up losing a day. from out holiday. So I called directly to the hotel to cancel the one night x 2 so I wouldn't be charged. The employee cancelled the day, or so I thought. When we arrived at RUI Mederia the head lady told us that there was a mistake made and the whole stay at the hotel was cancelled. Before we could check in we had to agree to pay for the rooms that were not used even though I had followed the process. Very disappointed in RUI's handling of the situation. We never asked for the stay to be extended and understood that we were not entitled to an extra day. But, I wanted to be refunded for what was not used.

Awesome all inclusive, small scale so not as hectic and crowded as some all inclusives. Beautiful views of the ocean and excellent food!

Overall great experience, friendly staff and very attentive. A place we can call home. Thanks to all staff we came across our stay felt safe and comfortable. We are RIU family now.

Very recommended! Good food, great service, good facilities. Will go back for sure .

Great resort! There was a little issue with a king size bed that I booked being called a request, but the staff was excellent and Maria rectified it quickly. She was great. Highly recommend Riu to anyone going to Madeira.

The staff are very pleasant and friendly. It is an older crowd that stay at this hotel so if you are looking to relax and enjoy this is the place for you. Buffett dining option can only go to other restaurant once per stay. But plenty of food options at buffet.