TRH Paraíso

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우선 스페인에 도착하기도 전에 방 2개를 예약했고, 아마 12시쯤 호텔에 도착할 것이라고 직원과 안내원에게 미리 알렸다. 우리가 12시쯤 도착했을 때, 우리는 안으로 들어가서 우리 방을 더 일찍 사용할 수 있는지 물었습니다. 물론 그들은 방을 청소하고 있으며 2시에 준비될 것이라고 덧붙였습니다. 그래서 그들이 마침내 우리에게 지불을 허락했을 때 우리는 2시간을 기다려야 했습니다. 우리가 현금으로 지불하려고 할 때 그들은 우리가 신용 카드만 사용할 수 있다고 말했고 가장 확실하게 어떤 웹사이트에도 포함되지 않았습니다. 결제를 마치고 방으로 들어가 주변을 둘러보았다. 우리 욕실에는 바닥, 벽, 변기, 심지어 욕조까지 머리카락이 도처에 있었습니다. 샤워커튼도 없었어요! 우리 침대는 고맙게도 편안했습니다. 그런데 다른 방 침대에는 큰 스프링이 있어서 눕게 되면 오히려 몸이 아파서 저희 부모님은 잠도 거의 못 잤어요. 방을 돌아다니며 짐을 풀고 잠잘 준비를 하고 있는 양말을 벗고 보니 바닥이 거의 검은색에 가깝습니다. 당신이 나에게 묻는다면, 하녀들이 청소를 하지 않았다는 것은 확실합니다. 조식은 종류가 많지 않았고 계란, 베이컨, 소세지 등이 다 차가웠다. 정말 역겹다. 적어도 그들은 마침내 우리에게 샤워 커튼을 주었습니다. 며칠 후, 나는 그들이 우리 방 청소조차하지 않는다는 것을 깨달았습니다! 우리의 수건, 침대 시트 및 담요는 우리가 며칠 동안 사용한 것과 동일했습니다. 우리 방 전체는 더러웠고 우리(두 남자)에게는 없는 긴 머리카락으로 가득 차 있었습니다. 심지어 수영장도 더러웠다. 일주일 후 우리는 마침내 떠났다. 다시는 돌아 오지 않을 것입니다! 별 1개도 아깝다! 그리고 모든 비용을 피하십시오!!

The hotel is very tired and old. Most of the staff were rude and we were felt to be made like an inconvenience. The food at breakfast was inedible as the “hot”food was freezing cold. The plates and glasses were dirty. The pool was filthy and we felt there was a lack of care throughout the whole hotel and staff. You were not even provided with pool towels and were asked to pay - for a 4 star hotel, this is unacceptable. Being two young girls, we didn’t feel particularly safe here and will not visit again.

Nice hotel , quite far from anywhere but just used an Uber. A bus leaves every day to the beach at 10 for a few euro Plenty of entertainment going on , did not use the restaurant or go but looked fun when we passed.

Stayed here as part of a group when the other TRH hotel we were scheduled to stay in was overbooked. The positives, the public areas of the hotel are fairly clean and well maintained, the food at breakfast and dinner was fairly good,although the "English corner" at the breakfast buffet was a bit odd. As far as I know, not many English people eat Chorizo, garlic mushrooms and hard boiled eggs for breakfast. Food at dinner was OK, nice selection of salads and sweets but the main courses were a bit repetitive. The staff at reception and in the dining rooms were brilliant and very helpful The less positives, the rooms could definitely do with a revamp as some of the furniture was looking a bit worn. The rooms also had a rather infuriating lack of electrical plug points for charging phones, i pads etc. The other problem is the location which is right out in the outskirts of Estepona. If you have transport, it's less of an issue but there is only one small supermarket within walking distance along a road with no pavement. Not ideal if you have mobility challenges. Didn't use either the indoor or outdoor pools so can't comment on them. Overall, it was a decent enough hotel to use as a base for exploring the area.

Friendly and helpful staff. Good location for golf and beach.

Probably a lovely hotel back in 1990 but in desperate need for a lick of paint. Breakfast is below par but they make a nice pizza (I think it’s a frozen one). Probably wouldn’t stay again. Bed was comfy but the sheets didn’t fit the bed!! Recommend bed and breakfast to eat out instead (if you have to stay here). Pool was great and definitely the highlight.

The hotel is badged as a 4 * but is probably nearer a 3 *, the staff are pleasant but the hotel itself is very tired. The pool tiles are coming off in large quantities, the poolside showers aren't fully working and the indoor pool and roof is in a very poor condition. The hotel itself shows signs of its former standards but that has lapsed, the food is a reasonable quality but there is a buffet only and is quite limited. The rooms are a good size and the cleaning staff are fantastic, the fixtures are quite tired although the bed was comfortable with very clean sheets, pillows etc. There is a very, VERY, prominent French company that organises activities around the hotel who play loud and (personal opinion) terrible dance music that is annoying every day. We repeatedly had to ask it to be turned down as they leave a large portable speaker poolside playing inappropriately loud and hard dance-music when they're not actually doing activities. It's location (if your room is mountain view) is good with a quiet and interesting view, it's a 15 minute, €18 taxi into Puerto Banus and there are nice restaurants a few minutes walk away but make sure that you've pre-bought a nightcap if you want one as we learned when returning one night just after 12 that we can't have any room service and all bars are closed. If Golf is your thing then be aware that whilst it's prominent on the website there is actually no golf course or any affiliation with any golf course available to the hotel. The one the hotel used to own is now privately owned and charges full non-member price which with a buggy and club hire is around €120 / person. In closing, whilst we enjoyed the holiday, the hotel is definitely in need of some TLC

Beautiful room . Clean . Friendly staff