호텔 카리요

Find somwehere else. Upon arrival I showed them the booking details and receipt for payment. They told me I was not booked but eventually she looked at the correct paperwork on her desk and found the booking. I didn't expect a fancy room but this was awful. It was clean but very old and neglected. WiFi sometimes works and sometimes not. I am doing this review using my phone as a hotspot. We booked for 2 people but there was only 1 towel. The room has no fridge so you can't bring any cold drinks back. The beds were TERRIBLE. There is a wood base under the mattress and the mattress feels almost solid so you have a bad sleep. Construction work with hammering started on the room next door at 7.50 AM so again no chance to sleep in as you could feel the banging ... We are booked for 3 nights but leaving today after one night. Not even going to bother asking for refund.

The reviews were almost 8 at this Hotel, so I booked it. My booking said a balcony and patio, but the room they gave me had neither, so I asked to be swapped. The next room was lovely. But they said nothing about what I was going to experience, and for that, and after my complaint to the reception staff the next morning, I promised them this review. I'm still very annoyed at how I was treated and would happily await any response from them. I settled in for the night as I was up early the next morning to head to the airport for two long distance flights. All was good until 9.30pm. I heard loud music, and at first I thought it was a car, as you do. But it wasn't. I went out to the balcony and realised it was very close. The sign next to the hotel was for 11:11. Very soon I also heard people, and by 10.30, I realised it was a nightclub. And my heart sank. Maybe I should I have insisted I be moved again, but by 10.30pm I was unpacked, had my stuff everywhere, I was tired and wanted to sleep. But the music was so incredibly loud that my windows shook. And I could hear loud voices from the bathroom window too. I used ear plugs, pillow over my head, but I couldn't sleep. And this continued until 4.30am. At 8am I spoke to an English speaking receptionist. I asked for compensation and he flat out refused. I was extremely disappointed and very annoyed. If they had told me, I would have taken the first room. But they didn't, and of course they would have known. But saying that, the music was so loud that I'm fairly sure the whole hotel would have heard it. So if you wish to stay here, be absolutely sure that you will hear this nightclub on nights Thursday to Sunday when it's open. Monday to Wednesday will be quiet however! It's a ridiculous notion to have a nightclub next to a hotel. Who would do such a thing?