리리뷰어We came to rest & relax for a night before our flight out west . It was an amazing stay. Love the friendly & helpful service of all the employees. The hotel is new and just beautiful. The suites are modern & have everything you could possibly need . Love the extra amenities they offer. Breakfast has many things to offer the whole family and was full & plentiful… Would love to come back and stay longer .
KKevin KaneBest hotel I've stayed in, with large rooms, separate bedroom, two TVs and a large desk, great staff. Breakfast is ample and very good. Easy access to restaurants( a walk across the street) and next to the highway.
리리뷰어I had items stolen from my room after the first cleaning. There has been zero promises kept and zero engagement now 6 days after the incident.
Mgmt promised an investigation and calls. I didnt get calls. I had to seek out the GM of the hotel. When I finally spoke about my issues, I was asked what it would take to
make me satisfied. I told the mgr if they removed 50% of the cost of the stay, that would satisfy me. It has now been 4 days since my conversation with mgmt, and I still have not been contacted back by the hotel mgr. No calls, no emails, no follow up. I have now had to place the entire charge on hold and refuse to pay, as Delta Hotel by Marriott at the Norfolk Airport location has no idea how to settle a dispute with a sticky fingered room cleaner and an upset guest who simply wanted their items back.
리리뷰어노퍽의 Hampton Inn에서 훌륭한 또 다른 숙박을 했습니다.
프론트 데스크 대표 Melissa는 굉장했습니다! 그녀는 당신이 환영받는다고 느끼게 했고 매우 전문적이고 도움이 되었습니다. 우리는 또한 매우 전문적이고 예의 바른 Tim을 만나서 기뻤습니다. 방은 옳고 깨끗했습니다. 벽은 잘 단열되어 있어 이웃이나 사람들이 복도에서 걷거나 말하는 소리가 들리지 않습니다. 아침 식사는 환상적이었습니다. 와플 바, 토스터가 있는 베이글, 야채와 치즈 오믈렛, 삶은 계란, 소시지, 오트밀, 머핀, 모듬 페이스트리, 모듬 주스 디스펜서가 있었습니다. 이 위치를 추천합니다.
리리뷰어The hotel was fantastic and it made my trip to Virginia Beach/Norfolk very easy. Check in was smooth and the staff were very friendly. Clean room and nice bath.
리리뷰어직원들은 친절했지만 호텔은 상태가 좋지 않았습니다. 우리는 딸의 학교 행사를 보기 위해 이 도시에 왔습니다. 그러다가 열대폭풍이 몰아쳤고 행사가 취소되었습니다. 48시간 전에 취소를 시도했지만 허용하지 않았습니다. 나는 심지어 우리가 단지 비표를 받고 이벤트가 4주 후에 일정을 변경할 때 사용할 수 있는지 물었습니다. 그들은 아니오라고 말했습니다.
내가 말했듯이 직원들은 매우 친절했습니다.