아카바 조식 맛있는 호텔 예약

We had a very bad experience during check in. Despite explaining that we were very tired & hungry (as it's already almost 8 in the evening), and we just need to check in immediately & have dinner; the staff at the reception denied our confirmed & paid reservation at trip.com. The staff knew that we were very tired, and we even offered to guarantee reservation with our credit card (just so we get the room & can have dinner); but he insisted to keep us waiting until he can get the response from trip.com. After waiting for so long, he said that still no responses from trip.com and he just asked us to wait forever. I got really upset after a long argument with him; and i have to strongly argue with him to give us room & we paid with our credit card for a new reservation. WE NEED A ROOM! I showed him the amount I paid for the Seaview Room charged in USD. (I just realised the next day that he charged me the wrong amount instead of calculating it to USD amount with the correct convertion). So i was charged a wrong amount as I was too tired to check how much he charged me. After a long argument & waiting, he finally gave me the room key; and said sorry for the waiting. They said that they will upgrade the room as an apologies. Just when we were in the room, I found out that they DID NOT upgrade the room. That's exactly the room I booked at trip.com; just I had to pay again with my credit card with a much higher rate! I was to tired to argue with the staff, so I no longer care after calling them saying they didn't upgrade us! This staff didn't even try to change the room; after we said this is not an upgrade. We PAID for this room category at trip.com. Nobody apologies for these so many mistakes from the staffs or management. When we checked out, the manager asked me how was our stay? He was not even aware that WE HAD ISSUES that they denied our paid & confirmed booking! Trip.com finally settled this issue with the hotel, and the hotel returned our overpaid credit card charged. Trip.com apologies a few times, they made many efforts to call us a few times. But the hotel & the management acting as if nothing happened! Is this really how a 5 stars hotel service? Luxury what? They treated us like a homeless person begging for room! So UNACCEPTABLE! I have never experienced staying in a 5 stars hotel with such a BAD service like this! This is the worst in our history of travel! This place must keep their act together! Learn hospitality BETTER! Overall, we were very disappointed, & this place is far from Luxury Collection, it's a CHEAP collection!

Роскошный отель! Свежий ремонт и обстановка! Запах отеля - восторг! Потрясающее качество постельного белья и есть выбор подушек. Классный пляж с белым песком, но вода освежающая. Потрясающие завтраки и ужины в ресторане. Тирамиссу лучше , чем на родине десерта:) была ситуация когда понадобился градусник, а на помощь подошел медик отеля, провел короткий осмотр. Благодарим за заботу!

이 호텔에서 이틀 밤을 묵었습니다. 가격을 생각하면 좋은 선택이네요. 호텔 주변의 풍경은 아쉬운 점이 많습니다. 주변에 유적이 좀 있습니다. 도시 해변까지는 도보로 20분 거리입니다. 하지만 이 해변에는 관광객은 보이지 않고 현지인들만 보입니다. 그리고 해변은 더럽습니다. 호텔 자체는 단순하며 아침 식사 요리 선택은 적습니다. 직원들은 정중합니다. 리셉션에서 러시아어를 구사하는 직원이 현지 명소 등에 대해 좋은 조언을 많이 해주는 것을 보고 놀랐습니다. 그에게 특별한 감사를 드립니다.

Останавливались на одну ночь. Хороший пляжный отель. Туристов мало, наверное из-за близости Израиля. Свой алкоголь проносить нельзя, у них есть в отеле. Для сравнения - бутылка игристого вина в магазине стоит 12-15 динар, в отеле - 60! Пейте под забором отеля). Договориться можно пронести, но только если у них что-то возьмете. А так -всё хорошо). Завтрак хороший, большой выбор. На ужин ходили за территорию отеля.

This hotel under major renovation, the room is outdated, not clean for sure, I checked in and I was super tired after 12 hours of flight all the sudden falling asleep right away when I wake up to use the bathroom I find out it’s full of urine and the shower full of see sand, I called the room service at 3 morning and I asked them to clean it especially I wasn’t able to use the bathroom, I had to clean it my self, since they ignored me, the breakfast was great has a lot  of different selection, over all I give it 4out of 10 I can’t believe it has the intercontinental franchise.

We had a wonderful stay at Hotel Alena in Aqaba. From the moment we arrived, the staff was incredibly kind and helpful. They allowed us to check in early and even upgraded us to a more spacious room, which was a lovely surprise! The hotel’s location is perfect—everything is within walking distance, including restaurants, shops, and the city’s main attractions. The cleanliness, comfort, and exceptional service made our stay truly enjoyable. We highly recommend this hotel and will definitely stay here again on our next visit to Aqaba!

كل شيء على مايرام ولكن واجهة مشكلة بعدم توفير المتطلبات مثلا تواصلت الصباح مع موظف الاستقبال وطلبت تنظيف الغرفة وتبديل الحذاء (تم التنظيف لكن لم يتم توفير الحذاء) في المساء طلبت توفير الحذاء واجاب الموظف ((حالا)) ولم يتم توفير طلبي

No-nonsense, no-frills, a practical hotel. Good location, was given a room with the window to the walled rooftop so that was not so great, but clean and comfy enough and helpful reception.

호텔은 해변에서 도보 거리에 있습니다. 근처에 넓은 주차장이 있고 아래층에는 교환소와 많은 상점이 있습니다. 침대는 깨끗하지만 작은 반점이 있습니다. 방 입구의 벽이 더럽습니다. 아침 식사는 매우 다양하지 않으며 바다의 아름다운 전망이있는 마지막 층에서 진행됩니다. 이틀 밤 동안 멈추고 매일 청소했지만 우리는 거부하고 물만 가져갔습니다. 모스크 근처에서 아침에 들릴 것입니다. 민감한 수면을 염두에 두십시오. 컵이 실수로 깨져서 호흡기에 대해 말했지만 벌금은 받지 않았습니다.

좋은 사람들 좋은 숙박! 나는 객실 측면에서 세부 사항에 조금 더 관심이 필요하다고 말할 것입니다. 또한 호텔 복도 리셉션 공간에서 약간 더웠습니다. 그렇지 않으면 모든 것이 좋았습니다!