베를린 Kleingartenanlage „Zur Linde e.V.“ 근처 호텔

호텔은 베를린 시내에서 S 기차로 20분 이상 거리에 있어 매우 좋습니다. 플랫폼에서 티켓을 구매한 후 옆에 있는 기계를 연결해서 시간을 확인해야 한다는 점 잊지마세요~ 5인조의 소그룹이라면 단체 티켓 구매를 추천합니다~ 더 저렴하게~ 서비스 직원도 참을성이 많습니다. 체크인 1~2일 전에 객실당 25유로를 차감했습니다. 우리는 매일 이것에 대해 물었다. 호텔 직원은 우리에게 매우 명확하게 설명했습니다. 이에 반해 씨트립 관계자들은 부족한 부분을 드러냈다. 나는 일에 대해서만 이야기합니다. 자체 프로세스: 이러한 공제를 발견한 후 씨트립 고객 서비스에 연락하여 질문에 답변했습니다. 씨트립은 상황을 이해하는 데 도움이 된다고 말했다. 잠시 후 우리는 우리에게 대답했습니다. 이후 씨트립에서 1번 호텔에 연락을 하지 않았다. 2 그들은 우리가 친구로서 질문하는 데 도움을 줄 수 있습니다. 우리는 마지막에 약간 화가납니다. 우리는 왜 우리가 ”친구”로서 ”도와주는” 것인지 궁금합니다. 공식 예약 플랫폼이 되는 대신? 우리는 씨트립을 믿습니다. 그러나 우리는 이 문제의 이전 해결에 만족하지 않습니다. 씨트립은 앞으로 문제를 적시에 처리할 수 있는 더 나은 통신 및 처리 메커니즘을 갖출 수 있기를 바랍니다. 집을 떠나 있는 사람들은 자신이 이해하지 못하는 것을 가장 두려워합니다. 그들은 적시에 의사 소통하고 처리 할 수있는 플랫폼을 찾을 수 있다고 생각했습니다. . 감사합니다~

Für zwei Nächte an einem langen Wochenende haben wir uns das IBB Berlin Airport ausgesucht - vor allem, weil es das letzte Hotel mit verträglichen Preisen war. Das Hotel liegt etwa 12 Minuten Fußweg von der Haltestelle Schöneweide entfernt. Der Weg ist eben und flach. Eine Straßenbahn (27/67) fährt von Schöneweide aus bis direkt vor den Hotel-Eingang. Von Schöneweide aus gibt es reichlich Verbindungen zum Flughafen und in die Stadt. Bis in die Stadt, z.B. Potsdamer Platz, ist man allerdings mindestens eine halbe Stunde bis Stunde unterwegs. Im direkten Umfeld des Hotels gibt es absolut gar nichts von touristischem Interesse: Keine Bars, Kneipen, Clubs, Restaurants, Imbisse, Dönerbuden, Supermärkte, Kioske, Spätis. Das ist alles an der Haltestelle Schöneweide. Das Hotel ist ein flacher, langer Klotz mit Zimmern auf beiden Seiten eines Flurs. Die Zimmer sind schlicht und funktional eingerichtet: Bett, große Ablage, Hocker, zwei kleine Nachttische, eine kleine Schrankwand. Das Bett ist relativ hart, und wir fanden es etwas klein. Das Zimmer lässt sich durch große Vorhänge zwar abdunkeln, es wird aber nicht ganz dunkel, da auf beiden Seiten vor den Fenstern Lampen stehen. Bei geschlossenen Fenstern wird es relativ still, bei geöffneten Fenstern muss man mit mittlerem Verkehrslärm rechnen. Lauter ist es vom Flur her: Die Zimmertüren fallen auf den letzten fünf Zentimetern laut krachend zu, so dass teilweise die Wände wackeln - und so ab acht oder neun hört man das dauerthaft. Neben dem Bett gibt es Steckdosen und individuelle Nachtischlampen. Auch an der Ablage gibt es eine Steckdose. Das WLAN fanden wir stabil und schnell, der Speedtest sagt 50 MBit. Video-Calls waren unterbrechungsfrei möglich. Die Zimmer haben keine Klimaanlage, und wurden selbst im Mai schon relativ warm. Das Bad ist mittelgroß, und mit einer relativ großen Dusche ausgestattet. Am Spiegel gibt es eine große Ablage, sonst gibt es im Bad keine Ablagen. Den Wasserdruck fanden wir gut, die Temperatur blieb stabil, war jedoch eher warm als heiss. Die Dusche hat eine Handbrause, wir haben es jedoch nicht geschafft, diese zu aktivieren. Da die Dusche offen ist, findet sich danach ein wenig Wasser auf dem Bad-Boden wieder, man muss ein bisschen aufpassen. Bad und Zimmer waren sehr sauber, alles Mobiliar in Ordnung. Das Personal ist freundlich und zugänglich. Wir würden rein vom Hotel hier erneut übernachten, und es auch für Flughafen-Anfahrten berücksichtigen - für die Lage am Rande von allem ziehen wir jedoch einen Stern ab.

We were left a little confused about this hotel. My husband and I stayed here for 8 nights visiting family close by hence the reason we had to stay in this area. We had mixed feelings about the hotel but I would stay again. It appears this hotel belongs to a chain of hotels. I suspect that the write up of this hotel on booking sites is generic to cover all of their hotels. The internet shows it has a restaurant and considering the guests can come from anywhere, the word restaurant means different things to different people. In this case it meant the breakfast room and not somewhere you could have lunch and dinner. However the Italian restaurant next door Il Nouvo is amazing. I had emailed on two occasions previously to ask whether or not they supply any type of transfer from the airport as it is quite expensive. I never received a response. That was disappointing. I don't necessarily know if the request goes to his hotel or to the head office but it is poor poor service. We booked directly through the hotel, and it was reasonably priced for the area and included breakfast. On arrival we were treated great and service was great. There is a nice seating area in the foyer and at reception there is water with lemons for guests as well as a fruit bowl full of fruit. I note that staffing changed regularly at the desk within the time we were there so service wasn't always consistent. I'm not sure if there is an employment issue as we were told that some staff weren't familiar with the hotel as they were from another site. At one point I went to get a water, this may be trivial for some, but it hadn't been filled for a day. There were just lemons sitting on the bottom. I did ask reception if I could get some water. She filled it but it was the same lemons that had been there for 3 days. I note the next day it was refreshed. The bar which has drinks available was another mixed feeling. The reception staff operated the bar, it was situated behind them. I don't think it's their fault but they didn't know some of the drinks that were on the menu nor did they know how to make some of the drinks. One find young man was going to make an Aperol Spritz, with orange juice, as this is what the recipe said. We stopped him from doing that. There was a great little sparking drink they ran out of which was never replenished. Some of the drinks on their list, they didn't have. When a wanted a small sparkling wine, first time I was charged for the bottle and provided with the glass and the small bottle. Second time round served by a different staff member he poured me a drink and charged me the bottle price but kept half of it. Again, I don't think it's their fault, it's some sort of lack of training. This doesn't take away from their kindness and their effort. We were in the comfort room, and the windows open which is great. It was very clean. We faced the street from the side. A view of Neto - we see the humour in it and will remain as a mem

호텔 위치는 매우 편리했습니다! 지하철역에서 1 분 미만. 매우 조용하고 깨끗한 호텔. 베개와 침대는 편안했습니다. 친절하고 도움이되는 직원. 나는 아침 식사를 정말로 즐겼다! Wi-Fi 연결도 좋았습니다. 전반적으로 나는 완전히 만족하고 곧 다시 올 것이다.

이것은 현대적인 기능적인 호텔(BA 휴가를 통해 예약한)으로 회의에 인기가 있는 것 같아서 사진을 얻을 수 있습니다. 우리 중 4명이 도시 휴식을 취하러 갔다. 호텔은 Gendarmenmarkt에서 도보로 쉽게 이동할 수 있는 거리에 있습니다. Spittelmart U-bahn은 2분 거리에 있습니다. 쉽고 환영하는 체크인. 우리 방은 편안하고 넓습니다. 세면대에는 새 목욕의 깊이가 있었지만 욕실에는 훌륭한 대형 샤워실이 있었습니다. 놀라운 것은 침대와 문 사이에 큰 공허가 있는 침실의 낭비된 공간의 양이었습니다. 이 공간은 적절한 서랍과 선반에 사용할 수 있었습니다. 그랬더니 서랍 1개와 선반 3개만 있었는데 그 중 하나는 키가 2미터인 경우에만 유용했습니다(사진 참조). 옷장은, 당신이 그것을 말할 수 있다면, 열린 교수형 공간이었지만 패딩 좌석과 직각으로 위치하여 접근이 어렵고 방에 의자가 하나뿐이었습니다. 차 메이커는 가능했지만 인스턴트 커피와 분유만 제공되었습니다. 우리는 아침 식사에서 작은 주전자를 가져 와서 냉장고에 보관하곤 했습니다. 원하는 모든 것이 포함된 매우 훌륭하고 포괄적인 아침 식사가 있었습니다. 모닝 티를 마시는 사람으로서 나는 기계에서 나온 커피에 대해 언급 할 수 없지만 잎 차의 훌륭한 선택이있었습니다. 뜨거운 음식은 괜찮았지만 계란을 따뜻하게 스크램블하거나 삶아 주문 즉시 조리된 것은 없었습니다. 직원들은 매우 도움이되었고 요리는 즉시 리필되었습니다. 메뉴는 꽤 기본적이어서 저녁 식사로 레스토랑을 사용하지 않았지만 도보 거리에 레스토랑이 있습니다. 대체로 특별한 것은 없지만 단기 체류를 위해 여전히 추천합니다.

베를린 중심부에 위치한 이 호텔은 아마도 베를린에서 가장 높은 호텔일 것입니다. 그들은 도시에 대한 정말 멋진 전망을 가지고 있습니다. 지하철과 모든 레스토랑, 상점이 주변에 있어 매우 편리합니다. 방은 깨끗하지만 높은 곳에 살면 모바일 신호를 받기가 어렵습니다. Wi-Fi는 많은 사람이 사용하면 잘 작동하지 않습니다. 20층 이상에 거주하는 경우 가장 큰 문제 중 하나는 엘리베이터가 해당 층에 너무 오랫동안 멈추지 않는다는 것입니다. 엘리베이터가 어떻게 작동하는지 잘 모르겠습니다. 바쁜 시간(점심/저녁 시간 등)에는 로비로 내려가기 위해 10분을 기다려야 할 수도 있습니다. 체크인도 쉽고 빨랐으며, 직원들도 친절했습니다.

Everything without a problem. Good breakfast. Elevator. Only a few parking spaces. You can park on the street. Pleasant surroundings of single-family houses. Perfect for a short stay. Quiet, no parties.

위치와 호텔 자체는 훌륭합니다. 다음에 여기에 머무를 것입니다. 강조하고 싶은 두 가지 점이있었습니다. 먼저 내가 얻은 첫 번째 방에 작은 문제가있었습니다. 지적하자마자 새 방을 즉시 얻었습니다. 문제를 해결하는 매우 건설적인 방법. 나는 그것을 고맙게 생각한다. 둘째, 직원의 태도, 그들은 도움이되고 당신이 요구하는 모든 것을 설명합니다.

By the time this incident happened, I have already completed a 4 days stay in the hotel and was willing to increase my stay. For that purpose, I went to Mrs. Hausweld and asked to please consult the availability and the price of the rooms for extra nights. In response, I was told that the final price, including the city tax for 3 additional nights would be 350 euros with breakfast included. Consequently, I was willing to go along with that reservation and requested to pay by card. Afterward, then Mrs. Hausweld offered me the POS terminal to go along with the payment, and the amount ascended to 419 euros. Due to that unexpected difference, I kindly asked for an explanation and was told that 419 euros were the final price, and if I was not happy with it I would need to leave the hotel immediately. As a result, I kindly refused to pay that amount and asked her to please consult the price for two nights instead of three. In response to that, the front desk manager told me that no more rooms were available for me and that I needed to check out now and leave the hotel. Following that conversation, I went on Booking.com and reserved a room for the same days, without breakfast, and surprisingly rooms were still available. Next, I went to the front desk and asked to please pay for my booking Mrs. Hausweld looked at me in an unfriendly manner and told me she could not find any reservation. After 5 minutes of searching, she could finally open my booking. Then, although I already provided a credit card in my booking, she asked me to show it to her because she was not believing that it was not mine. I answered that the card was in effect mine and offered her to have a look, but it did not have any numbers on it. So she got ahead to request me to write down my credit card details, including the CVV code, on a piece of paper as ”a security”. Afterward, I was asked again by her if I would like breakfast or not, despite I selected the no breakfast option on booking.com. A moment later I was offered the POS terminal to pay by card, which stated an amount 30 euros higher that the price I booked the room for on this site. Due to the reoccurrence of the same, previous situation again, I refused to pay and respectfully asked her why the price was higher again. Mrs. Hauweld answered in a very disrespectful manner that I asked her to have breakfast included and that I was confusing her again. After that situation, I kindly asked them to speak with her supervisor. She answered, that she had no supervisor and was the only person working in the hotel for the whole weekend. That experience left me in complete disbelief of her professionality and her being in that important role in the hotel. However, despite that bad experience with that particular staff member, I would like to note that the other front desk managers were very friendly and helpful at all times.