Everything was fine and good as per pricing.
Only need to train the staff at front desk who r not trained for hospitality industry.
Overall good experience with justified cost.
Hotel reception service - 2 out of 5 , extremely slow and staff seems lost and unclear.
Hotel house keeping and room cleanliness - 2 out of 5 . Bedsheets were not clean , bathroom toiletries were not environmental friendly and clean.
Hotel restaurant service : 5 out of 5 . Too good. Staff was very efficient, responsive, fast. Food options were very good. Buffet service and options were excellent.
The property is excellent with the old world charm. Extremely good service with a special shout out to Ajay Kumar from housekeeping. Very prompt service from all staffs.
However a bit more upkeep is necessary to maintain the charm of this heritage property. We were in the Residency room. The bathroom needs a makeover, it is huge but a bit run down with tiles which are visibly very worn out. The cupboard in the room is wooden with handles in wooden blocks which shows good taste, but it is not very functional and size is small. Amenities need to be a bit more modern while keeping the heritage feel intact.
Overall a pleasant stay.
Crowne Plaza에서 훌륭한 숙박을했습니다! 호텔은 모든 면에서 기대치를 초과했습니다. 객실은 우아하고 넓으며 흠잡을 데 없이 깨끗하여 매우 편안한 숙박을 제공했습니다. 직원들은 따뜻하고 전문적이며 세심하여 모든 요구 사항이 신속하게 처리되도록 했습니다. 맛있는 음식과 다양한 옵션으로 식사 경험은 탁월했습니다. 시설은 잘 관리되어 있었고 전반적인 분위기는 고급스럽지만 환영했습니다. 나는 프리미엄 환대 경험을 원하는 사람에게 Crowne Plaza를 강력히 추천하고 기꺼이 다시 여기에 머물 것입니다.
우리는 뉴질랜드에서 온 세 명의 친구였으며 2 박 동안 Regenta에 머물 렀습니다. 장소는 좋았고 방은 편안했습니다. 직원들은 우리를 위해 여분의 유아용 침대를 설치하여 우리 모두는 같은 방에 머물 수있었습니다. 장소는 오래된 매력과 저렴한 숙박 시설이 혼합되어 있으며 우리는 그것이 좋은 가치라고 생각했습니다. 직원들은 매우 도움이되고 세심했습니다. 그들은 우리를 위해 빠른 세탁 서비스를 마련했고 심지어 우리에게 호텔로 배달하기 위해 카드 놀이 팩을 가져 왔습니다. 매니저도 인도 전화번호를 얻는 것에 대한 조언과 커피를 어디서 구할 수 있는지, 기차역 탐색에 대한 정보를 제공했습니다. 그는 또한 우리가 다음으로 향했던 운now와 Varanasi에 대한 가이드를 선물했습니다.
우리는 늦은 체크 아웃에 감사했고 호텔은 늦은 기차를 위해 친절하게 가방을 보관했습니다.
좋은 숙박!
I recently stayed at Vint Club, Lucknow, and unfortunately, my experience was below expectations. The room was not as tidy as I would have hoped—there were clear signs of poor housekeeping, and it didn’t feel fresh or well-maintained. Additionally, the staff seemed quite inattentive and unresponsive to requests, which made the stay less pleasant. There’s definitely room for improvement in terms of cleanliness and service.
Decent hotel for the price at which the rooms were offered. However, the following need to improve: (a) breakfast menu and service; (b) auto-door opening of rooms; and (c) in-room dining menu.
It was really good experience with this hotel. Last week same in Lucknow i visited GINGER. but i will suggest you guys plz don’t go there coz that hotel is like Lodge. Very bad bed. Everything is ******** in GINGER.
But this week while returning from delhi to Darbhanga by road. I choose GOLDEN TULIP.AND I AM TEALLY VERY HAPPY. Infact ginger charged me 4500 per night.
And Ginger is lower is price. But amenities are awesome.
I recommend u all guys visit this hotel once.