리리뷰어well me missed our conecting flight , bad news you have to repay for your tickets again ok i will just contact my hotel and tell them i will not make it in tonight . oh but you prepaid through trip.com , yes we have a policy that if your a no show we cancel your reservation . ok when do can we see our refund ?
you wont we will just rent out your room to someone else , i see so i have a 5 day room rental prepaid , yes you will not get anything back you have to deal with trip.com for your refund . oh so you did not get paid by them i see , no we did just your not getting a refund . can i trasfer my rooms as we are having a conference there for a few hundred people . no . we don't allow for that either . what ...... a scam ! no recourse , i gave them notice 12 hours before my check in . and was told to call back a number of times to speack to the manager .i contacted trip.com , and they also claim a garenty of refund but at the time i was to depart my room reservation changed to no refund be aware of this and maybe better don't use any online third party bookings agents as this is double dipping and should be a crime . we are out of pocket for both our air tickets and our hotel we paid in advance never again i will .
i have proof , so if they decide not to keep this up contact me . roland kier mizuik . very concerned , independant insurance broker . my company will be informed how i was treated .
익익명 사용자우리가 거기에 도착한 금요일 밤, 온수 욕조는 매우 뜨겁지 않았고 미지근했습니다. 아이들도 쓰레기를 수영장 방으로 가져왔고 바닥에 있었습니다. 그 외에는 우리가 머물렀던 방이 좋았지 만 문이 닫히기가 조금 까다 롭다는 점을 제외하고는 좋았습니다. 프론트 직원이 문제 없이 키 카드를 고정했습니다.