인기 아스타나 쉐라톤 호텔

I am really impressed with the kindness, hospitality and service from all the staff at this excellent modern hotel - in an excellent location. Flawless stay. Beautiful suite with really nice welcome of Kazakh wine and a souvenir Yurt in my suite. Meticulously clean, comfortable and really good value too. Can't say enough good things about this superb hotel. Hilton driver met me at airport. Really kind warm welcome. Local tourist suggestions given by front desk. Excellent recommendations. One special employee deserves mention as the friendliest and kindest breakfast waiter I have met in years. Deserves ”Employee of the month”. He delivered the most kind, genuine Kazakh hospitality and just made me feel so welcome. I have a photo below but can't remember his name unfortunately. Highest recommendation for this wonderful hotel - a beautiful building made perfect by truly outstanding, committed and very hard working staff. Excellent English spoken by all I met. Well done and genuine thanks for your kindness and hospitality.

호텔이 시내 주요 관광지 옆에 있어 도보로 구경할수 있어 좋았구~ 호텔뒤 국립오페라 극장과 맛집 레스토랑 있다 오페라극장 도로 건너편 grill&bar 식당은 스테이크, 3층에 유가김밥에서는 라면 , 추천식당은 Peek a boo Korean street food 한식당은 메뉴가 다양하고 제일 마음에 들었다( 참이슬소주랑 맥주가 있음 )

My recent stay at Rixos President Hotel Astana was an absolute delight, leaving me with an indelible impression of luxury, comfort, and exceptional service. From the moment I stepped into the lobby, I was enveloped in an atmosphere of sophistication and warmth that set the tone for an unforgettable experience. The check-in process was seamless, with the staff exhibiting genuine friendliness and efficiency. The lobby exuded a refined ambiance with its chic décor and tasteful furnishings, creating a sense of anticipation for the lavish experience that awaited within the hotel. Entering my room was like stepping into a haven of tranquility. The contemporary design, coupled with thoughtful touches, provided a perfect balance between style and comfort. The bed was a sanctuary of plush pillows and sumptuous linens, promising a restful night's sleep after a day of exploring the city. This hotel offered an impressive array of amenities that elevated my stay to new heights. The fitness center was well-equipped, the spa indulgent, and the rooftop pool provided a breathtaking panorama of the city below. Each facility was a testament to the hotel's commitment to providing a holistic and rejuvenating experience for its guests. Dining was a gastronomic journey. The hotel's restaurant showcased a culinary masterpiece with a menu that catered to diverse palates. The chefs' dedication to using fresh, local ingredients was evident in every dish, and the attentive staff ensured that every dining experience was nothing short of exceptional. What truly set this hotel apart was the impeccable service. The staff was not only attentive but also genuinely invested in ensuring a flawless experience. From the concierge's helpful recommendations to the housekeeping team's meticulous attention to detail, every interaction was characterized by a genuine commitment to guest satisfaction. Situated in a prime location, provided convenient access to the city's attractions, making it an ideal base for exploration. Whether I was immersing myself in cultural landmarks or simply meandering through nearby neighborhoods, the hotel's central position added immense value to my overall stay. In conclusion, its exceeded my expectations in every aspect. It seamlessly blended opulence with genuine hospitality, creating an environment where every guest feels pampered and valued. I wholeheartedly recommend to those seeking a retreat that goes beyond accommodation, offering an experience that lingers in the memory long after check-out. I look forward to returning for another chapter of indulgence and relaxation.

Bon Hotel avec rapport qualité prix correct. Tres bon petit dej buffet. Chambres spacieuses et propres, belle salle de bain. A proximité quelques restaurants et supermarchés. Staf sympa. Un taxi est nécessaire pour ce rendre au coeur de la ville ( ville immense !).

I recently redeemed my complimentary night with breakfast at the Ritz Carlton Astana and the experience was delightful. Club Connoisseur members benefit from several perks, one of which is a free night in a deluxe room, which oozed luxury and comfort. That night I also took advantage of my 20% off a cocktail master class that was interesting, fun, and relaxing. I would like to acknowledge several staff members who made a great impression on me for their professionalism, kindness, and competence. At check-in, Aslan the bellman, braved semi-apocalyptic weather (gale force winds and sheets of rain) to open the very heavy hotel doors for me and retrieve my bag from the taxi. Altynay, the receptionist, checked me in and gave me a beautiful room on a high floor so I could enjoy a view of the city. Sayan, who is in charge of Club Connoisseur, was there to welcome me in person and wish me a nice stay. Later, after I came back from the spa, I had to go back to reception as, embarrassingly, I couldn’t remember my room number (I’d lost the key card sleeve Altynay had given me with the room number on it). Ulkbek, at reception, quickly found me in the system and kindly offered to give me a new sleeve so I wouldn’t forget my room number again. I accepted the offer! That night I went to the cocktail master class at Mokki and, after Aizhan the hostess (who recognized me!) showed me to my seat, Alexander, the mixologist, made it fun, lighthearted, and educational. I now know how to make 4 different kinds of summer spritz cocktails! I met a French-Canadian couple at the class, and we spoke French a lot. At some point, Aidana, who was waiting on the master class participants, made a great impression on all of us when she asked us in flawless French, which one of the snacks we would prefer! She also was kind enough to give me snacks on soft bread as I have braces and cannot bite into hard foods. The next morning, I had breakfast at Mokki. The eggs were perfect and Symbat made me the perfect weak americano coffee I prefer to drink in the morning. Alfonso greeted me in Italian – always nice to see him! Even Altynay, who is in charge of marketing at the hotel, came to greet me and ask how my stay was going. At checkout, Mukhtar came to get my bag from my room and carry it down to the lobby. At reception, Nargiza checked me out quickly and efficiently and that was the end of a very special 24 hours. At least, this time, Aslan didn’t have to brave the elements when he helped me with my bag to the cab! Apologies for the very long-winded review, but the level of attention I received from everyone I have named (and perhaps some I forgot) required special mention. I felt very special and pampered by everyone and I will certainly be back. The training the Ritz Carlton Astana employees receive is working and congratulations to all!

The location is great as its near many touristic attractions like the Opera, Baiterek tower, Khan Shatyr and others. The view from the room was great, staff was super friendly and helpful and the overall quality was excellent. Breakfast choices are limited though.

가족과 아이들과 함께 안전하게 머물기에 아주 좋은 곳입니다. 멋진 개인 직원과 아주 좋은 음식. 매우 깨끗하고 편안한 객실. 적극 추천합니다. 정중하고 도움이되는 직원들에게 감사합니다. 특히 Assel Khussainova에게 큰 감사를 드립니다.

중앙 아시아 최초의 세인트 레지스 호텔. 전반적으로 매우 좋습니다! 훌륭한 룸 서비스, 객실 장식은 매우 고급스럽고 전기 타월 랙과 같은 객실의 모든 장비는 매우 편리합니다. 침대는 정말 편안했고 흔들리는 것을 느낄 수 없었습니다.

우수한 호텔! 중앙에 위치하지는 않지만 모든 것이 편리하고 보행자 접근이 편리하며 교통 인터체인지는 편리한 종류입니다. .... 많은 카페, 쇼핑 단지, 거대한 시장 근처에 있습니다! 당신이 오래 산다면 유일한 마이너스 .... 모든 층의 청소부가 혼자 있고 10 층 모두에서 청소할 수 없습니다. 이미 23:30에 10 장미가 나에게 물만 가져 왔지만 이것도 감사합니다 !!!! 머물 것을 권장합니다 !!!!