수영장이 있는 아스타나 호텔

I am really impressed with the kindness, hospitality and service from all the staff at this excellent modern hotel - in an excellent location. Flawless stay. Beautiful suite with really nice welcome of Kazakh wine and a souvenir Yurt in my suite. Meticulously clean, comfortable and really good value too. Can't say enough good things about this superb hotel. Hilton driver met me at airport. Really kind warm welcome. Local tourist suggestions given by front desk. Excellent recommendations. One special employee deserves mention as the friendliest and kindest breakfast waiter I have met in years. Deserves ”Employee of the month”. He delivered the most kind, genuine Kazakh hospitality and just made me feel so welcome. I have a photo below but can't remember his name unfortunately. Highest recommendation for this wonderful hotel - a beautiful building made perfect by truly outstanding, committed and very hard working staff. Excellent English spoken by all I met. Well done and genuine thanks for your kindness and hospitality.

previously it was Mariot, now only a few signs with the name Mariot remain of it! We traveled as a family, two adults and a baby. If you want to ruin your weekend go to this hotel! what we didn’t like 1. This hotel is not 5 stars, but 3+ 2. There were no bathrobes in the room, there were slippers for 1 person, bathroom accessories were also for 1 person, there was 1 bottle of water for the whole room, they brought it all in minutes 40 days after my call. 3. Do not use an iron if you do not want to ruin your clothes, unfortunately no one told me about this before, although now reading the comments, I respected these reviews. 4. On the third day of rest, we didn’t have cold water all morning, I called the reception and they offered me to go to the spa area and take a shower there, but I didn’t do it, by 12:00 pm we had water. 5. in the shower you can only take a shower from the top shower head, it cannot be switched over, it is broken . 6. The fridge is empty, there are no drinks to buy. 7. in a suite with a kitchen, there are no forks, knives, spoons What we liked 1. Location 2. Security who always opened the door, since we were with a stroller 3. the hotel improved the room when we checked in (I think they did it because our room was not ready) in total I will never come here and do not advise you !

I've spent 10 days in Sheraton Astana in October 2023. Me and my mom had 2 separate club rooms and both of us really enjoyed our stay. The hotel is centrally located next to all the attractions, parks, and a huge shopping mall. The rooms are comfortable, quiet, and spacious. The club room serves excellent food for breakfast and dinner, and offers soups for lunch. The spa is great as well. But the best part of staying at the hotel is interactions with the staff. Everyone is helpful, polite, has a nice, positive vibe, and truly cares about their guests. All the little issues that we had were resolved promptly and readily. We spent a lot of time in the club room and I would like to thank all the staff there for taking a great care of us. I want to especially mention Olzhas the club lounge manager who made every visit to a club room enjoyable.

Always a great stay at the Ritz. But this property in particular. Up there with the best hotel rooms in the business. Amazing service from all the staff at the front desk and restaurants. Special mention to the hostess at the Mocchi restaurant Barchinay and Sabina - very friendly and welcoming!

Stayed there for 2 days, loved everything. Very spacious and clean rooms, attentive and friendly staff. Especially enjoyed the spa and hammam; there are many procedures available. A hotel with a unique style where you can enjoy a pleasant stay overall.

중앙 아시아 최초의 세인트 레지스 호텔. 전반적으로 매우 좋습니다! 훌륭한 룸 서비스, 객실 장식은 매우 고급스럽고 전기 타월 랙과 같은 객실의 모든 장비는 매우 편리합니다. 침대는 정말 편안했고 흔들리는 것을 느낄 수 없었습니다.

우리는 며칠 동안 여기에 머물렀고 모든 것이 완벽했습니다. 우리는 맛있는 아침 식사, 깨끗하고 신선한 냄새가 나는 방 및 기타 많은 서비스를 제공받았습니다. 직원들은 매우 환영하고 전문적이었습니다. 특히 리셉션 소녀 Nuray와 Ainur는 나를 많이 도왔습니다.

The reception and room service staff provided the excellent service. Hotel was extremely comfortable, hygiene and clean. They provided us with early check in and late check out. Rooms were clean Every time we go outside.

ادارة القندق ضعيفه جدا و الموظفين لا يتقنون الا لغتهم و لا يعرفون اساسيات العمل مع السائح انا سافرت كثيراً و وجهات متعدده لم يسبق لي ان طلبت وسادة او غطاء للنوم و ردوا علي بعد طول انتظار لايوجد كيف لفندق مصنف بهذا التصنيف ليش لديه وسادة للنوم بالاضافة الي الاثاث القديم المتهالك و السجاد في القندق متسخ و خدمه الغرف ضعيفه جدا لا يتم تغيير الشراشف و لا استبدال الفوط المستعمله و لا يوجد كلنكس بالغرفه و عندما تطلب منهم اي خدمه لا احد يستجيب حتى الشنط لايوجد خدمه لانزال الشنط و لا يوجد عامل للشنط و الفندق لا يراعي ذو الاحتياجات الخاصه.

이 호텔은 아스타나에 잘 위치해 있습니다. 방은 넓고 깨끗하고 따뜻합니다 (다행히 외부는 영하 25도 였기 때문에) 쾌적한 로비 / 바가 있지만 바텐더는 영어를 못합니다. 리셉션은 영어를 잘하는 숙련된 직원이 있어 매우 좋습니다. 특히 Madiyar는 우리의 체류를 성공적으로 만들기 위해 최선을 다했습니다! 감사합니다 Madiyar, 수고하셨습니다! 아침 식사는 적당하고 품질은 괜찮으며 직원은 불친절합니다. 호텔은 체육관과 수영장이 있다고 말하지만 이것은 사기입니다. 수영장과 체육관은 다른 인근 사업체의 일부이며 거기에 들어가기 위한 전체 절차가 있습니다. 스파/체육관/수영장에서는 모든 것에 대해 비용을 청구합니다. 호텔 거주자일지라도: 귀하가 취하는 모든 걸음, 숨을 쉴 때마다 비용을 지불해야 합니다. 따라서 땅에서 빠지는 모든 머리카락에 대해 기꺼이 지불하지 않는 한 호텔에서 체육관과 수영장을 이용할 수 없습니다. 호텔을 추천할 수 있습니다(시설 제외).