We recently stayed at Kassandra Palace Hotel and had a really lovely experience overall.
When we arrived, our room wasn’t quite ready yet, but the staff welcomed us warmly and offered drinks at the lobby bar while we waited. Check-in itself was quick, smooth, and handled with a genuinely friendly attitude, which set a positive tone for the rest of our stay.
The room we got was exactly what we had booked, and we appreciated being taken there by golf cart—a nice touch, especially with a baby and luggage. The bellboy was incredibly polite and professional. The room had a handy little kitchenette, which made things much easier for us as we were traveling with our baby. While the furniture and beds felt a bit dated, everything was clean and functional, and the insect screens on the windows were a really thoughtful detail.
Food at the hotel was honestly great. From day one, both the operations manager and guest relations manager greeted us at the restaurant and made sure we were well taken care of. The buffet breakfast and dinner options were always fresh, high quality, and regularly refilled before anything ran out. Service was fast, and everything—from cutlery to glasses—was spotless. A big shoutout to Despina Kaliva, the Front Office Manager, who was amazing throughout our stay. She really went out of her way to check in on us and make sure everything was perfect.
The beach area was another highlight. It was always easy to find sunbeds and umbrellas, and the beach staff were friendly and attentive without being intrusive. The whole area was calm, clean, and relaxing.
A special thank-you as well to the Food & Beverage Manager and the entire team for making our stay so comfortable.
We would absolutely come back again and would recommend Kassandra Palace to anyone looking for a relaxing and well-run hotel in the area.
Ранее отдыхали в другом отеле этой сети и ожидали приветственные напитки при заезде, но их не предложили. Поселили не в тот семейный номер: обратите внимание, что на сайте описание и картинки одного вида семейного номера - на 4 человек, с двойной кроватью и двумя отдельными кроватями, а поселили в номер 403 - якобы тоже семейный номер, но на 3 человек, с двойной кроватью и одной кроватью. Поэтому первая ночь была ужасной, но отель на следующий день предоставил раскладушку, и стало полегче. Также испортило впечатление то, что потом увидели, как при заезде другой семье тот же менеджер наливал приветственные напитки. И номер им предоставил в другом корпусе, на порядок лучше нашего - имейте в виду, что номера на 500, 600, 700, 800 в новых современных корпусах, остальные номера - в старых корпусах.
Немного скрасило впечатления небольшая компенсация от отеля - all inclusive на 1 день и питание в отеле. Питание было шикарным, спасибо шеф-повару.
Chambres malgré des travaux déjà faits , assez vetustes surtout dans les salles de bain.
Petit dejeuner bien copieux mais toujours un problème pour garder les aliments au chaud.
Personnel attentionné et qui cherche à aider