Good customer service. My single occupancy room wasn't huge, but it was big wrought and had a big windows that could open for fresh air. HOT WATER in the sinks and showers (thank heavens!). The wifi was slow, but it worked well enough. The front desk is 24/7. The location is also good with many shops, restaurants, grocery stores, public transport stops, ATMs, and more around. I'd stay here again.
We had a fantastic stay at casa de Piedra. It's in a perfect, quiet location on the edge of town. It's beautifully maintained, and the service is excellent. The breakfast was also great, and they accommodated our dietary requirements as well. Plus, 2 friendly dogs roam the grounds!