This hotel and st least one other hotel in eswathini will bar you from bringing in any food into the hotel. First it was a bunch of grapes from the local store to anything at all.. it's the security guard at the gate with an attitude to boot I took out my booking at Trip.com and there was no whisper of it. They try to force you to buy all food and drink on the premises - no exceptions. Told him to contact reception tell them I got grapes and going to my room..
Went to reception next day asked them to show me on my contract with them where it says I have to pay their ursury prices for much cheaper goods elsewhere.
They apologize but will not instruct the guard otherwise
I suspect most people just fall for this and pay 5 times cost for breakfast
The hotel is nice, situated very conveniently and within a walking distance of a mall. Room is standard, not too big, but not too small either. However, service at the restaurant could use some improvement. My dinner the first day was a chicken curry which was too salty. On the second day I asked for a medium well steak and was given a very well done steak which I could not eat. The third day I had pasta which was good, but they did not have parmesan cheese as stated in the menu. As much as I enjoyed the hotel, I was dissapointed every day during dinner. The breakfast spread was really good.
The place is beautiful, the road is really bad even wished to turn and go back. The food and drinks is excellent. Room I was not happy, bad is not comfortable or hotel type, bathroom is a disaster when you shower there is nothing to stop the water from flooding the room, 1 towel but booked for a couple, no aircon. But the pool area is really nice and the food was the highlight
The hotel was a little far from the center of the city but very well located. Staffs were very attentive. There are also some restaurants nearby, which is good.