오전 11시쯤 도착했는데, 바로 체크인을 해주지 않고 한 시간 후에 체크인하라고 하더군요. 대신 스무디를 가져다주고 수영장 타월도 제공해 주었습니다. 관리자(이름은 기억이 안 나네요)는 매우 정중하고 친절했고, 전반적으로 이 호텔에 머무는 동안 도움을 많이 주었습니다. 호텔을 세심하게 관리하고 있다는 게 느껴졌습니다. 전망도 훌륭했고, 객실은 깨끗하고 필요한 모든 것이 갖춰져 있었습니다. 조식은 뷔페였는데, 종류는 많지 않았지만 모두 맛있었습니다. 기차길을 따라 엘라 중심가까지 걸어갈 수 있는데, 아주 가깝습니다. 5분밖에 걸리지 않습니다. 호텔에 만족하며 추천합니다.
When we originally booked there was only 1 review so we were hesitant to book but decided to anyway. It turned out to be the best decision and we couldn’t be happier. The room and view is absolutely beautiful. Watching the sunrise and hearing the birds from the big and comfortable balcony was a highlight of our trip. The hosts really thought of everything. They have a tuktuk service to take you into the city, the hotel is a few minutes walk from the nine arches, lots of amenities you might need, and delicious breakfast. We hope to stay again! Thank you.
It’s a little high up on a hill, but the view from my balcony was gorgeous. It’s also right off the main street, so if you don’t mind the trek up and down you’re still relatively well-situated to be near the backpackers’ bars and restaurants and shops. Breakfast had a lot of local Sri Lankan options which I greatly appreciated, and staff was also happy to explain each dish to newcomers.
A small piece of advice for the team though: perhaps hire a few female staffers? As a woman traveling alone, one of the first things I noticed was the all-male staff—or at least, I didn’t see a single woman working there in my 2-night stay. I don’t have a problem with it, but newer solo female travelers might unintentionally be scared off
이 호텔은 훌륭합니다! 우리는 그것을 좋아했습니다. 유일하게 주목해야 할 것은 Ella에서 꽤 먼 여행이라는 것입니다(약 45분). 나는 Ella에 1박 정도 머물면서 그것을 경험한 다음 여기를 방문하고 긴장을 풀 것을 제안합니다. 직원, 음식 및 방은 모두 환상적이었습니다.
Un séjour agréable avec une belle terrasse, mais plusieurs points à améliorer
Nous avons séjourné au Mount Crest à Ella. La chambre était fonctionnelle, propre, avec des lits confortables, ce qui est très appréciable. En revanche, l’espace était assez restreint, et il n’y avait pas vraiment de place pour poser nos affaires, ce qui rendait l’organisation un peu compliquée.
La salle de bain était propre mais l’eau de la douche arrivait en simple filet, ce qui n’est pas idéal.
À l’extérieur, en revanche, c’était un vrai plaisir : une belle terrasse, du soleil, un hamac parfait pour se détendre et profiter du calme de la nature autour.
La propriétaire et sa fille sont adorables, très présentes, chaleureuses et serviables. Leur gentillesse a vraiment marqué notre séjour.
Côté rapport qualité-prix, c’est excellent pour ce que c’est : simple, propre, bien situé et abordable.
Quelques points négatifs tout de même :
– L’odeur de cigarette provenant des gens qui fument dans les couloirs peut entrer dans la chambre selon le vent.
– L’insonorisation est très faible : on entend clairement les gens parler et rentrer la nuit dans les couloirs, ce qui peut perturber le sommeil.
– L’endroit n’est pas forcément très accessible si vous recherchez beaucoup de confort ou d’espace.
Dans l’ensemble, un séjour correct, avec un accueil exceptionnel, une terrasse agréable, un bon rapport qualité-prix, mais certaines améliorations permettraient de rendre l’expérience plus confortable.
I had a wonderfull stay with a very friendly stuff. Salindu is a Artist in cooking i enjoyed is food daily. Adit the Man who is always there for me anytime . I can highly Recommend this Guest house in the green nature. Thank you so much for your care. I will come back with my next Sri Lankan journey. Greetings Sita
Dowa Elegance Resort is a peaceful retreat surrounded by beautiful nature. The rooms are clean and comfortable, the staff is very kind and attentive, and the atmosphere is perfect for relaxation. A great place to enjoy the beauty of Sri Lanka with warm hospitality.
EExleyThe good:
Unbelievable view
Fantastic service and really friendly staff
The best breakfast I have ever had while travelling
Knowledgeable hosts
Nice location, about 1km away from ella town but really, really close to nine bridge arch and little adam peak trailhead
Clean and comfortable rooms
Would 100% stay there again
The only issues we had were the wifi was pretty dreadful and we had to use data everyday
The pictures are of breakfast and of the room view
TtorinessKeeping in mind this is a 3 star hotel, the positives are the rooms are big with a balcony looking out at amazing views (ours anyway), and the pool is clean and quite big also with amazing views and a concrete elephant water feature!!! The location of the hotel is pretty good too - far enough from other properties to be quiet but close enough to Ella main drag that you can walk in 10-15 minutes or pay a tuk tuk driver double the rate of Colombo to get to and from. The big negative for us was that despite being told upon checking in that the room would be cleaned every day, it was not. And I was told the reason why was that we didn’t hand in our key for it to be done - which seems bizarre after staying in hotels for decades and not being told to or having to hand in a key in order to get a standard daily room clean. The insinuation that it was our fault for not handing in a key (not that we were told to do so on checking in) was extremely irritating. Food was ok but overpriced so we ate elsewhere (lots of options). There were lots of little things in the rooms that could be easily addressed to make them nicer - definitely not having ripped old bath towels, and removing an empty TV bracket from the wall (like a TV used to be there but not anymore - or was it just our room, who knows). All these little things add up to I really think the room rate is too high - but we are here in the high season so maybe that’s just the going rate.
AAntonella BonissiDowa Elegance Resort is a peaceful retreat surrounded by beautiful nature. The rooms are clean and comfortable, the staff is very kind and attentive, and the atmosphere is perfect for relaxation. A great place to enjoy the beauty of Sri Lanka with warm hospitality.
SSanket Santosh**”An Outstanding Stay at Alta Vista – Highly Recommended!”**
We had an **absolutely wonderful** experience at Alta Vista, thanks to the **exceptional hospitality** of **Nandan and his team**. The **spacious, well-equipped rooms** (with both fans and AC) provided a **comfortable and relaxing retreat**.
The **breakfast was a highlight** – a **delicious, wide spread** that set the perfect tone for our days. The **prime location** was unbeatable – just a **2-minute walk to the main city center**, with easy access to **trending restaurants and vibrant spots**.
What truly made our stay special was the **attentive service and warm atmosphere**. **Great food, fantastic service, and genuinely caring staff** – we couldn’t have asked for more!
**Highly recommend** Alta Vista for travelers seeking **comfort, convenience, and genuine hospitality**. **Thank you for a memorable stay
One thing which can make more effective is WhatsApp service. WhatsApp will speed up things. Service was prompt if you have a Srilanka number over phone call.
JJimmysandwichesWe had a lovely stay at Ella Rawana Den Hotel in Ella. The location is excellent — just a short walk to town, making it very convenient for restaurants, cafes and exploring the area. One of the highlights was the beautiful balcony view overlooking the lush green hills. It was the perfect place to relax in the morning or evening.
The room was big, clean and comfortable, and the staff were very friendly and welcoming throughout our stay.
However, it’s important for older guests or anyone with mobility issues to know that the hotel is located up a very steep hill. Cars and tuk-tuks cannot access the property directly, so you need to walk up, which can be challenging — especially with heavy luggage. Because of this, it may not be suitable for elderly or disabled travellers.
One small improvement would be for the hotel to provide a hairdryer in the rooms, as this would be very helpful for female guests.
Overall, a great stay with beautiful views and kind staff — just be prepared for the steep climb!
MMikhail 米沙Отличное место, недалеко от главной дороги, тихо, чисто. Нет ресторана, и отель ещё строится, но в остальном всё отлично. В пешей доступности все главные достопримечательности