BBharathaninNZI would definitely return here. Overall, very good value for money.
The breakfast daily and the staff were truly exceptional. The room was good, everything worked and in-room dining that is 24/7, was excellent. We arrived at 2am and the food, at that time, for famished travellers was truly appreciated.
Thank you Holiday Inn. You have excellent staff and hope you are valuing them. Staff farewelled us on our last day!!
I did not give five stars for cleanliness as the toilet seats could/ should be cleaned better.
리리뷰어The accommodation was good with a clear and neat room. Vary spacious with proper amenities, the hospitality was good speaking multiple languages like telugu, english, tamil and Hindi appreciable. It's near to asharam around 500m and 2 km from Raja gopuram. Highly recommended
VVijayakumar G AFirstly, I was given a room in an extension block that seemed to have been built recently. It was modern but lacked the charm and character of a true heritage property. The main building, with its fireplace and historic ambience, was nowhere to be found. This was especially disappointing considering the premium price I paid, comparable to what you'd expect from a 5-star hotel.
The lack of attention to detail continued throughout my stay. When I checked in on a rainy day, I had to walk to the extension block without an umbrella despite the muddy road. The staff seemed unbothered by this inconvenience. Additionally, the room didn't have slippers, and the floor was cold, with no heating available (although they did provide a basic room heater when requested).
To make matters worse, I had to call the front desk to confirm my room for the second day, which should have been done automatically as part of their standard procedure. This lack of efficiency only added to my frustration.
The toiletries were also woefully inadequate, with only basic soap and shampoo provided. Power cuts were frequent, and I had to notify the front desk each time, which seemed like a hassle the hotel should have anticipated.
The breakfast buffet was uninspiring and lacked flavour. To make matters worse, I had dinner at their restaurant, which was rated top in Ooty, but my experience was average at best. To add insult to injury, they got our order wrong, substituting Nasi Goreng (fried rice) with Mee Goreng (fried noodles). When I brought this to their attention, they made no effort to compensate for the mistake.
In conclusion, Hotel King's Cliff fails to live up to its reputation as a heritage property or even a 2-star hotel. The overpricing and lack of attention to detail make it a poor choice for travellers seeking a comfortable and enjoyable stay in Ooty.
리리뷰어레인트리 호텔에 묵는 것은 즐거웠습니다. 우리는 매우 환영받는다고 느꼈고 최고의 아침 식사를 먹었으며 모두가 우리의 숙박을 훌륭한 경험으로 만들었습니다. 우리는 이틀 더 묵었고 첸나이 방문을 위해 Raintree St. Mary's Road에 머무르는 것이 최선의 선택이었다고 느꼈습니다.
리리뷰어당직 매니저 라제쉬가 오후 2시까지 체크아웃하지 않으면 제 짐을 내던지겠다고 협박했습니다.
24시간 호텔인데 말이죠?
12월 16일 새벽 2시에 체크인했는데, 호텔 측에서는 12월 17일 오후 1시 38분에야 오후 2시까지 체크아웃하라고 알려왔습니다. 제가 호텔에 없을 때 당직 매니저 라제쉬가 전화를 걸어와서 오후 2시까지 체크아웃하지 않으면 짐을 내던지겠다고 했습니다.
정말 훌륭한 고객 서비스네요.
이 호텔에는 다시는 가지 않을 겁니다.
HHonser TanMy initial stay at this newly launched hotel was excellent. The modern facilities were in perfect working order, and the room was impeccably clean and comfortable. It was a promising start that convinced me to return.
Unfortunately, my second stay was profoundly disappointing and raised several concerns. The first room I was assigned had a strong, unpleasant odor. While I appreciate the staff promptly moving me to a second room, it only partially resolved the issue, as a faint strange smell persisted.
The second room had multiple functional problems:
* Non-Functional Power:** The USB ports and power sockets on the wall faulty.
* Inconsistent Hot Water:** The water heater took an excessively long time to heat up, disrupting my routine.
* Purify water contamination:** There's particles and oil from the purify water. It seems contamination from central filter.
Most alarmingly, at approximately 6 AM one morning, a **very loud alarm sounded from the door area.** This was highly disruptive and concerning, as it was unclear whether it was a security breach alarm or a triggered fire alarm. The lack of any immediate information or follow-up from the hotel staff regarding this incident left me feeling unsettled and concerned about the emergency protocols.
While the front desk staff were helpful in changing my room, the combination of maintenance failures and a confusing safety alarm indicates a significant lapse in operational standards. For a new hotel, this is troubling. I hope this feedback is taken seriously to ensure the safety and comfort of all future guests.
Bbash johnHotel looks old and too far to some locations. Didn't like the room given on the first day. Front office staff Mr Akash was very helpful to change our rooms the next day. And the conceige ( I forgot his name) was very helpful too.
We had a nice stay there.
리리뷰어We enjoyed our stay in esthell resort. We have been upgraded to newly constructed executive rooms. It was awesome. Amenities, games were enjoyed by myself and my kids. A wonderful place for kids to stay and enjoy.
NNickibis sipcot의 따뜻하고 친절한 직원들에게 대단히 감사합니다. 첸나이에서 즐거운 한 주를 보냈습니다. 방은 깨끗하고 침대는 매우 편안합니다. 호텔 직원은 훌륭합니다!
호텔 근처에 큰 쇼핑몰이 있고 그 안에 큰 슈퍼마켓이 있습니다. 10-15분 동안 걷습니다. 인도의 도로는 걷기가 조금 어렵습니다. 사실 옆에 쥬스바가 있어서 평가된 음료와 물을 살 수 있어요