Where to begin with this one?
Firstly i requested to cancel as i was coming down with COVID like symptoms. Ramada Telford seem to not mind that though, so that request was denied (no offer of another stay, or partial refund, nothing).
Felt better day of, and decided to travel. On check-in (nor on the website, photo attached) i wasn't told anything about the pool being out of service. Turns out it was. No offer of a full or partial refund. Nothing. Luckily, Trip have stepped in with a good will gesture.
Spoke to some people (named below) by email afterwards and basically told ”nothing they can do” and ”it's trip's fault” that the website didn't reflect that their pool had been out of action since DECEMBER.
Awful customer service, facilities not available. AVOID AVOID AVOID!
Specifically bad service via email: Lis Frost & Richard Bowen
Convenient, simple no fuss accommodation.
Food was average in the restaurant but the service was very good and helpful.
Just a shame no alternative milks for breakfast except soya.
Room a little worn but had everything needed for the night.
Stayed here for a 50th birthday celebration locally and so glad we did, the room was wonderfully located with beautiful views over Dale-End park and the river Severn.
It was booked room only due to commitments so couldn’t comment on the food but the staff were very friendly and helpful and would highly recommend this hotel.
The room had alot including a fridge, iron, iron board, cooling fan, hair dryer. The spa had an ice room steam rooms saunas heated pool and a few other spa treats I've forgot lol really good stay the breakfast is a buffet continental plus English breakfast.
A lovely hotel with a beautiful view and very quiet area for a good night's sleep. The beds are very spacious and comfortable; the best night sleep I have had in a long time. A great size shower with a seat to suit guests with accessible needs. The shower products smell great and leave your skin feeling smooth. The breakfast was very nice with many different options. I opted for a hot breakfast which was buffet style with unlimited apple and orange juice. The night light was perfect for late night reading. I would definitely come back
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8.0/10
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리리뷰어Convenient, simple no fuss accommodation.
Food was average in the restaurant but the service was very good and helpful.
Just a shame no alternative milks for breakfast except soya.
Room a little worn but had everything needed for the night.
PPeter ClemensA Wonderful Stay at the Lowfield Inn – A Hidden Gem on the English-Welsh Border
We had a fantastic stay at the Lowfield Inn and would highly recommend it to anyone visiting the area. Our family room was spacious, clean, and very comfortable, with plenty of room to relax, including a sofa. The bed was especially comfortable, ensuring a great night’s sleep in a quiet and peaceful setting.
The inn features a lovely common area and a roof terrace with a beautiful view of the surrounding countryside. The scenery is stunning and perfect for enjoying long walks along the border between England and Wales.
The pub itself is a true highlight—offering a great selection of traditional cask ales and a very welcoming beer garden where you can enjoy the evening sun. The atmosphere is warm and friendly, and the staff are genuinely helpful and accommodating. We particularly appreciated the thoughtful touches, such as pencils and paper provided for children.
As for the food: it was excellent and exceeded our expectations. The menu offers a wonderful mix of traditional English pub fare and Indian dishes, all prepared with creativity and care. The starters were delicious, the mains were generous and satisfying, and the desserts were absolutely indulgent. The children’s menu was also well thought out and very appealing. Breakfast was equally impressive, with a wide selection and very generous portions—no one left hungry!
There’s also plenty of parking space, which made everything even easier.
We thoroughly enjoyed our stay and will definitely return the next time we’re in the area.
리리뷰어Feathers는 Ludlow의 중심에 잘 위치하고 있으며 매력이 넘치는 오래된 건물입니다. 그러나 이것은 또한 내부가 약간 토끼 워렌이라는 뜻으로 길고 가지가 있는 복도를 찾는 것이 어렵습니다. 화재가 발생하면 확실한 악몽입니다.
우리가 도착했을 때 주차장은 생각보다 훨씬 컸음에도 불구하고 가득 찼지만 호텔 뒤에 의회 주차장이 있었고 도보로 가까운 거리에 있어 오후 6시부터 오전 8시까지 무료여서 매우 편리했습니다.
우리 침대는 크고 깨끗하고 편안했으며 방은 자원이 풍부했습니다. 다양한 차와 우유가 있는 차/커피 메이커; 미니 냉장고에 무료 통조림 물; 다리미와 다리미판; USB를 포함한 많은 소켓, 침대 옆과 욕실의 다양한 제품이지만 우리가 포장하는 것을 잊은 것 중 하나인 치약은 없었습니다! 가락 중 하나가 더러워서 청결에 별 4개만 있었습니다. 게스트 Wi-Fi는 강력하고 접근하기 쉬웠습니다.
우리는 아래층 리셉션 공간을 사용할 시간이 없었지만 아름답게 표현되어 개성이 넘쳤으며 음료나 식사를 할 수 있는 매우 매력적인 공간을 제공했습니다.
리셉션 직원은 즐겁고 전문적이었습니다.
WWAI호텔 주소에 주어진 우편 코드는 우리를 호텔로 안내하지 않았습니다. 부동산 안에 있었기 때문에 찾기가 어려웠습니다. 호텔은 도로와 가깝지 않습니다. 도로 입구의 간판은 그리 눈에 띄지 않습니다. 호텔에 도착했을 때 건물은 인상적인 일부 로열티의 저택처럼 보입니다. 체크인은 매끄럽지 만 리프트가 없었으며 계단과 좁은 복도를 통해 무거운 짐을 두 번 올려 놓아야했습니다. 도움을주는 포터 나 자부심은 약간 성가신 것이 아니 었습니다. 아침 식사는 예상대로 표준 전체 영어 아침 식사였습니다. 호텔 주변의 잔디밭과 많은 큰 나무는 편안한 느낌을줍니다. 수영장과 체육관을 짓는 별도의 건물이 있습니다. 이 시설은 호텔 투숙객 전용이 아니었고 클럽에 가입하는 사람들에게 개방되어 있었습니다. 안타깝게도 숙박 당일 그곳에 사람이 많아서 그리워 하였습니다.
MMillwall85Where to begin with this one?
Firstly i requested to cancel as i was coming down with COVID like symptoms. Ramada Telford seem to not mind that though, so that request was denied (no offer of another stay, or partial refund, nothing).
Felt better day of, and decided to travel. On check-in (nor on the website, photo attached) i wasn't told anything about the pool being out of service. Turns out it was. No offer of a full or partial refund. Nothing. Luckily, Trip have stepped in with a good will gesture.
Spoke to some people (named below) by email afterwards and basically told ”nothing they can do” and ”it's trip's fault” that the website didn't reflect that their pool had been out of action since DECEMBER.
Awful customer service, facilities not available. AVOID AVOID AVOID!
Specifically bad service via email: Lis Frost & Richard Bowen
리리뷰어A lovely hotel with a beautiful view and very quiet area for a good night's sleep. The beds are very spacious and comfortable; the best night sleep I have had in a long time. A great size shower with a seat to suit guests with accessible needs. The shower products smell great and leave your skin feeling smooth. The breakfast was very nice with many different options. I opted for a hot breakfast which was buffet style with unlimited apple and orange juice. The night light was perfect for late night reading. I would definitely come back
LLucyJOverpriced for what you get. The room is tired; a few damaged items - dripping tap, very loose door handle, toilet seat, flickering light, crumbs on the carpet. The lift isn't currently working so not ideal with heavy bags up flights of stairs.
Very friendly staff, especially the ladies on the breakfast service. Breakfast offering had good options and it's a good location for being right in the town centre.
MMeg6366This is a lovely place, we stayed in the ‘cottage’ which was more like an annexe building and it had two rooms of which we occupied one. The room was good, we enjoyed breakfast in the dining room and the breakfast menu had a lot of choice too which was great. There were options for a full English style breakfast, but also options for cereals and fruits etc. We decided to try dinner at the hotel one evening and we were extremely happy with our choice. The food was excellent quality and very enjoyable. The hotel is a short walk into the centre, very close to the castle which is worth a visit and you can see the castle from the road you walk on from the hotel to the city.
JJLeeOsb나는 이벤트에 참석하기 위해 2 박 동안 2 명의 다른 사람들과 함께 여기에 머물 렀습니다. 그것은 우리의 요구에 완벽했습니다. 매우 깨끗하고 환상적인 대형 샤워실이 있는 아주 멋진 방. 많은 주차 공간과 많은 상점과 레스토랑 근처에 있어 매우 도움이 되었습니다. 내가 있어야 할 곳으로 걸어가는 것은 매우 쉬웠습니다. 아침 식사는 좋았습니다! 예외는 없었지만 유럽식 선택이 일을했고 제한된 뜨거운 음식에도 불구하고 나는 여전히 멋진 베이컨 샌드위치를 만들 수 있었습니다. 모든 직원은 매우 친절하고 도움이되었습니다. 매우 저렴하고 확실히 다시 머물 것입니다!