Unfortunately my 2 night experience was not particularly great.
On arrival, my room had supposedly been cleaned. However, there was a dirty beer glass on the uncleaned side table and a towel with a blood stain on it. It was very late so I mentioned this the next morning. The staff were very apologetic and said they’d speak to housekeeping and gave me a voucher for a free drink/snack. I then sat down to breakfast and found a huge hair in my bacon!!
I complained again. The staff member said…”you’re not having a good day are you”.
I was running an event during the day. When I returned, the room had again been cleaned but the beer glass was still there!
The staff I dealt with were great but this is really unacceptable for a hotel chain like this.
It will definitely be a while until I choose to stay at a Holiday Inn again.
I had a lovely stay at the Ebrington Hotel. I was pleasantly surprised to find a vegan breakfast option, which I really enjoyed, and the vegan curry in the Cornerstone Bar was also excellent. The hotel is in a great location on the waterside, just a short walk across the Peace Bridge to the city side. The staff were very friendly, and my room was clean and comfortable.
캐슬더그에 위치한 아드고드 컨트리 하우스에 머무실 경우 차로 15분 정도 이동하면 Derg Valley Leisure Centre 및 뉴타운스튜어트 골프 클럽에 가실 수 있습니다. 이 B&B에서 힐 밸리 골프 센터까지는 12.4km 떨어져 있으며, 14.2km 거리에는 배런스코트 브루잉 컴퍼니도 있습니다.
테라스 및 정원 전망을 감상하고 무료 무선 인터넷 등의 편의 시설/서비스를 이용하실 수 있습니다. 이 B&B에는 아케이드/게임룸, 벽난로(로비) 및 피크닉 공간도 편의 시설/서비스로 마련되어 있습니다.
이 B&B에서는 룸서비스를 이용하실 수 있습니다. 바/라운지에서는 좋아하는 음료를 마시며 갈증을 해소하실 수 있어요. 아침 식사(풀 브렉퍼스트)를 매일 07:00 ~ 10:00에 유료로 이용하실 수 있습니다.
대표적인 편의 시설과 서비스로는 로비의 무료 신문, 짐 보관, 세탁 시설 등이 있습니다. 시설 내에서 무료 셀프 주차 이용이 가능합니다.
평면 TV 시청이 가능한 8개 객실이 마련되어 있습니다. 객실에 딸린 전용 발코니 또는 파티오에서 전망을 감상하실 수 있습니다. 무료 무선 인터넷을 이용하실 수 있으며 위성 채널 프로그램도 구비되어 있어 지루하지 않게 시간을 보내실 수 있습니다. 욕조 또는 샤워 시설을 갖춘 전용 욕실에는 무료 세면용품 및 헤어드라이어도 마련되어 있습니다.
When checking in the lady was cold and unpleasant Informed me that there was £14 a night charge for parking which I thought was ridiculous. There is works going on in the main floor of the hotel which was aware before booking but I was on the fifth floor and was still awaken to drilling at 8.30. The room was tired looking and there was no plug sockets by the bed. Wouldn’t recommend here the only good thing about the hotel is it’s location
A great location for Derry/Londonderry, with ample parking. Friendly staff and good food, library bar and grill restaurant have the same menu. My room was a refurbished room (ground floor) which was much better than a room I had the week before which was dated (2nd Floor). Although amenities are limited I enjoyed my stay here.
KkthérèseI had a lovely stay at the Ebrington Hotel. I was pleasantly surprised to find a vegan breakfast option, which I really enjoyed, and the vegan curry in the Cornerstone Bar was also excellent. The hotel is in a great location on the waterside, just a short walk across the Peace Bridge to the city side. The staff were very friendly, and my room was clean and comfortable.
리리뷰어Unfortunately my 2 night experience was not particularly great.
On arrival, my room had supposedly been cleaned. However, there was a dirty beer glass on the uncleaned side table and a towel with a blood stain on it. It was very late so I mentioned this the next morning. The staff were very apologetic and said they’d speak to housekeeping and gave me a voucher for a free drink/snack. I then sat down to breakfast and found a huge hair in my bacon!!
I complained again. The staff member said…”you’re not having a good day are you”.
I was running an event during the day. When I returned, the room had again been cleaned but the beer glass was still there!
The staff I dealt with were great but this is really unacceptable for a hotel chain like this.
It will definitely be a while until I choose to stay at a Holiday Inn again.
리리뷰어When checking in the lady was cold and unpleasant Informed me that there was £14 a night charge for parking which I thought was ridiculous. There is works going on in the main floor of the hotel which was aware before booking but I was on the fifth floor and was still awaken to drilling at 8.30. The room was tired looking and there was no plug sockets by the bed. Wouldn’t recommend here the only good thing about the hotel is it’s location
VvincentThe owner of this accommodation is a humble, outgoing, and friendly gentleman,. Location is super convenient for tourists as the Artillery Street entrance to the wall is within 5 meters. The room space is enough that all facilities are installed in an organized manner. Sockets, TV, kettle, tee bag, coffee powder, milk, tea cup and glass are available. Bathroom is modernly designed and clean. Shampoo, body wash, and hand wash are provided by the owner.
Rrnesbitt27A great location for Derry/Londonderry, with ample parking. Friendly staff and good food, library bar and grill restaurant have the same menu. My room was a refurbished room (ground floor) which was much better than a room I had the week before which was dated (2nd Floor). Although amenities are limited I enjoyed my stay here.
리리뷰어I found I couldn't check out at desk to get my receipt for my room.They said to do it online,but my hotel in Derry was not listed,therefore I couldn't check out..this was disappointing.. So I didn't get any bill/receipt..
GGyabaahThe accommodation was excellent, services 100% but there was noise throughout the night night. I don't know what was going on but I hope it won't continue. Thanks to the staff, I really appreciate their services.