Amazing staff and truly exceptional service. Both G. and M. were always present, attentive, and genuinely supportive throughout our stay. They helped with meals and were always available whenever we needed assistance. Their hospitality made a real difference, and we are truly grateful to have met them and spent a few days in what feels like a hidden paradise.
The location is beautiful—a peaceful beachfront property in a quiet, uncrowded area with plenty to do nearby. It’s about a 45-minute drive from Diani Airport, so having a car is highly recommended. Make sure to follow the Tiwi Beach exit rather than relying on the GPS coordinates to reach the property. It is also advisable to buy supplies, including drinking water, before arriving at the facility.
The penthouse itself has incredible potential and offers stunning views, but unfortunately it is not well maintained and still requires significant work. Basic structural improvements are needed, including proper ceiling finishing, fencing, and treatment of the wooden furniture due to visible infestation.
Another issue is that there are many open gaps and spaces around the penthouse structure, which allow insects and even cats to enter the room. This significantly affects comfort and hygiene and should be addressed with proper sealing and screening.
Overall, the staff and location are fantastic, but the penthouse urgently needs proper maintenance and finishing to match the beauty of the setting.
찰레 아일랜드 리조트와 팀의 완벽한 서비스에 대해 축하하고 싶습니다. 모든 것이 훌륭했습니다. 지난 6일 동안 매일 너무 즐거웠습니다!
숙박 며칠 전에 다른 호텔에서 수하물을 픽업하십시오. 완벽한 서비스. 공항에서 픽업 및 하차, 정시에 완벽하게!
항상 큰 미소로 서비스하고 항상 서비스를 제공합니다. 머무는 동안 방은 매일 매우 깨끗했습니다. 많은 음식 또는 레스토랑 선택. 나는 아침 식사에서 다양한 것을 즐겼습니다. 강렬한 사파리 여행 후 휴식을 취하기에 정말 좋은 곳입니다 ;-)
그리고 전망, 일출, 일몰, 당신은 그것을 명명, 숨막히는 ...
다이빙을 하러 갔고, 섬 주변의 다이빙의 멋진 아침을 위해 내 친구 Evans에게 많은 감사를 표했습니다. ...
이것은 케냐에서의 모험을 끝내기에 완벽한 숙박이었습니다. 큰 ASANTE Chale ...
모든 것이 괜찮고, 청결도가 높은 수준입니다(수영장만 더 깨끗할 수 있습니다). 맛있는 음식, 애프터눈 티/커피를 즐기기에 좋은 옵션입니다. 해변에는 비치 보이스가 너무 가까이 접근하지 못하도록 경비원이 있습니다. 호텔 맞은편에는 음료와 주류를 판매하는 작은 상점과 중국 레스토랑이 있습니다. 근처에 병원이 있어요. 대형 슈퍼마켓까지 약 1.5km.
Ottima struttura con tante ville indipendenti nel giardino intorno alla piscina . Direttamente sulla spiaggia ampia e di sabbia bianchissima. Camera master molto bella al primo piano con grande bagno terrazza . Ottimo rapporto qualità prezzo.
В отеле отдыхают в основном граждане Германии возраста 40-50 +. Еда вкусная , нельзя сказать , что сильно разнообразная , но всего хватало, готовят вкусно : мясо , рыба , много овощей и фруктов. Веселые аниматоры , доброжелательный персонал . Номера простенькие , мебель старая ,но все работало. На территории отеля много обезьян 😅 не оставляйте вещи без присмотра . Вечером всегда проходит анимация , каждый день разная программа-молодцы! Возле бара на пляже часто собирается очередь , но обслуживание довольно быстрое. В целом , отель понравился, также посетили Diani resort ( до него по пляжу 15-20 минут пешком )Кстати Вы можете посещать отели одной сети , в том числе пользоваться услугами бара /ресторана . На ресепшене любезно разрешили остаться в отеле и пользоваться услугами все включено после выезда из номера, так как трансфер был около 14-00. Ставлю все пятерки за отношение персонала
Swahili Beach Resort is a great all inclusive resort in Diani Beach in Kenya. It's perfect as a base for staying in the area, with everything you need included. The rooms are spacious, the staff are incredible (and I mean incredible - nothing is too much trouble for them, they are so polite and will really go to great lengths to help you).
The only issue is that if the resort puts you in a room that is different to what you've booked (in our case, we booked a Standard room and we got given a Superior room), it can be difficult for them to find your reservation in their backend systems.
So ensure you go in with printed proof of your reservation and payment, and eventually it will all get sorted.
Otherwise, it's amazing, the Dawa drinks are top notch and the rooms are spacious and inviting.
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리뷰 114개
8.6/10
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250,605원
1박당
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8.2/10
아주 좋음
리리뷰어Wonderful hotel - great location and also the facilities are great.
The only issue is when the hotel is full - there are insufficient Beach towels. it doesn't help that most people take more than expected ie 3/4 more per person rather than one per person. We had to wait the whole day to get a clean towel. ( speaking to other guests - they collected their towels @ 7.30am or the night before...) . Would recommend that management bring in a CARD system for beach towels so that everyone has an equal allocation( when it is not full you can revert to the current system. )
Guest relations ( Marcia) is amazing and recommend speaking to her about anything local. She can advise you and help whenever possible.
the biggest positive is the FOOD - it was amazing and the freshest of the cooking was visibly seen.
the bar was quick to respond to drinks orders. the only issue is the amount of paperwork they need as most guests are on All- inclusive yet it was requested that the room number be given every time you ordered a drink. Perhaps management can review this? let the staff see the BANDS to decide which needs food orders or not
AAmyLCThis is our 4th visit to Papillon. The staff are amazing here. The animation team have such energy, the water aerobics is like nothing else. Everyone is always busy working, from the gardeners to the housekeepers to the pool attendants. Joseph and Raphael on the bar were excellent as always. Abdullah the pool attendant is always on hand with towels and keeps the pool clean. The rooms are always kept super clean with fresh linen and bottled water daily. The rooms now have a fridge and kettle (but you need your own teabags etc). The food and drink is great, lots of choices. The beach is stunning with pure white sand. Love this hotel and recommend to others
PPrateshk우리는 좋은 즐거운 시간을 보냈습니다. 2박 예약. 장소는 조용하고 편안합니다. 객실은 매우 깨끗하고 아늑합니다.
직원들은 친절하고 친절했습니다. 저녁 애니메이션 팀은 재미있었습니다. 음식은 나쁘지 않았지만 다양성이 더 좋을 수 있다고 생각합니다. 리필하는 데 걸리는 옵션과 시간이 조금 필요했습니다. 그 외에는 재미 있고 차가운 경험이었습니다.