MMaryna VolovykVery disappointed with the booking service!
The reception hours are extremely limited and don’t even match the ones listed on trip.com! It was very difficult to arrange a late check-in. I had to validate my card (make a payment) through a suspicious-looking website. I had to message them constantly to ask what to do next and whether everything was okay, as they sent no confirmation or updates whatsoever. Eventually, after I contacted them again, they said the validation had failed—even though the money had already been taken from my card. This was on the morning of the check-in day, and I could have ended up on the street! I tried to call, but they didn’t answer—the phone only works Wednesday to Saturday, for just 2 hours a day! Do they really think this is customer service?!
The hotel itself and the room were cozy and pleasant.
In the morning, I went to breakfast, only to be told it was not included in my booking—again, not what was stated on trip.com. Reception took a long time to check things, but I’m thankful they let me eat for free in the end. The breakfast was very poor: no omelets, no sausages, and the only vegetables were a few wilted slices of tomato.
Please align your actual booking process and conditions with what’s listed on Trip.com! I’d also suggest adding to the hotel description that this is primarily a hotel for elderly guests, just to give a more accurate impression.
NOT RECOMMENDED!
YYIKANG가족 호텔입니다. 이 집은 지어진 지 200년이 넘었습니다. 최근에는 은퇴한 현지 부부가 인수했습니다. 그들은 매우 열정적입니다. 현지인들은 종종 결혼식을 위해 이곳에 모이며 덴마크의 현지 관습에 대해 배울 수 있는 좋은 장소입니다. 객실은 작고 시설은 간단합니다.
谢谢호텔 위치는 Holbk Fjord와 매우 가까우며 객실에서 경치를 볼 수 있습니다. 피요르드를 따라 걸을 시간이 있으며 옆에 아이스크림 가게가 있으며 많은 사람들이 아이스크림을 먹고 일몰을 기다리는 중입니다.
호텔의 레스토랑도 매우 좋으며 호텔에서 저녁 식사를하고 새 감자와 튀긴 오징어를 튀깁니다. 아침 식사에는 오믈렛, 베이컨, 요구르트, 시리얼, 빵이 많이 있습니다. 서비스는 매우 사려 깊고 배려심이 많았습니다. 차를 부을 때 어떻게 작동하는지 몰랐습니다. 즉시 소녀가 와서 설명했습니다.이 흰색은 차 필터 백입니다.
리리뷰어Die Gastgeber waren äußerst herzlich und zuvorkommend, die Zimmer sehr gemütlich, der Garten und die umgebende Natur traumhaft schön und sehr ruhig. Wir hatten eine tollen Aufenthalt und können diese Unterkunft nur weiterempfehlen!!