A minha decepção foi com o atendimento da recepção. a gestão precisa treinar e capacitar melhor a equipe da recepção.O ar condicionado não estava funcionando direito e na segunda noite quebrou de madrugada.Fiquei hospedada por 7 dias e não esperava passar por isso em um hotel 4 estrelas ainda mais pagando uma tarifa elevada no réveillon.
A piscina é uma delícia e o café da manhã é muito bom e a academia é pequena mais deu para usar.
Excelente ubicación pero nos quedamos en una habitación que daba a la peatonal y el ruido por la noche era muy molesto. Las ventanas no aíslan el ruido.
Todo lo demás, bien.
I cannot stress how DECEPTIVE this hotel listing is so I made sure to include pictures. The hotel is made to look much better than it is in reality. We got no room service when we were there, our bed was broken, the drain still had hair on it and the person who handed us the key took the bedding out of the spare bed as we went in. It is a massive disrespect to the consumer to have paid so much on this hotel that is of such inferior quality. I have stayed at other hotels that were a fraction of the price and had immense lu better quality. I have attached pictures so that no one else gets scammed.
I learned to read comments carefully. They all mentioned the hotel is old and been renovated. This means noise sometimes and different rooms. The one we got had NO internet connection, it was located in the second floor. Pools were great though. My kids had a blast, even in colder or rainy days thanks to the indoors one. The hotel is far away from the city center or any attractions. I understand no Uber tor transfers wanted to go there. We rented a car so it was not an issue.
Staff was really helpful and really nice.
But walls are paper thin , i could hear literally everything from my neighbours on each side and upstairs.
Couldn’t sleep at all , noise all time.
Upon calling to reception they tried to solve the solution but i guess neighbours felt ofended and kept doing it.
Great place, great location, right on the beach, good breakfast. It's an old hotel obviously built on the beach first a long time ago but you get the views and short distance.