Hotel was well located, we could walk to many restaurants and attractions, for places further away we either used a taxi or an Uber. Buffet breakfast was not the best, we tried it both downstairs and on floor 10 executive level. We did not eat any other meals at the Barcelo so cannot comment. Many of the staff were very good and others were just average, our cleaning lady was great, front door staff just stand around and let people struggle with doors and luggage.
Nice to have laundry machines on floor 11, we did our own laundry for around $3.00 which was handy.
I found the building HVAC did not work great, so the room always felt damp/humid, even with AC running almost all day.
Elevators are brutally slow, and when the hotel is busy, there can be very long waits due to weight loads.
This is my favorite hotel during my 3-weeks trip around Central America. Very well designed, cosy hotel with restaurant-garden, perfectly matched my expectations. The district around (San-Benito) is nice and secured, supermarket (Super Selectos) is in 900m, healthy food shop as well as the restaurant is attached to the hotel (more options to eat is also closely available). The room was very big and spacious, comfortable bathroom, small kitchen with dish/cafe also available. Excellent!
El piso del cuarto estaba un poco despegado y había manchas de humedad en la ducha. Sin embargo las camas son cómodas y muy limpias. La comida del restaurante es increíble y la ubicación es bastante céntrica. El personal del servicio de taxis/ transporte es amable, respetuoso y el precio bastante razonable. Ocupamos el servicio de taxis casi a diario y tuvimos una excelente impresión. Todo el personal es muy bueno y disfrutamos mucho saludarlos al salir y entrar al hotel.