Hotel was well located, we could walk to many restaurants and attractions, for places further away we either used a taxi or an Uber. Buffet breakfast was not the best, we tried it both downstairs and on floor 10 executive level. We did not eat any other meals at the Barcelo so cannot comment. Many of the staff were very good and others were just average, our cleaning lady was great, front door staff just stand around and let people struggle with doors and luggage.
Nice to have laundry machines on floor 11, we did our own laundry for around $3.00 which was handy.
I found the building HVAC did not work great, so the room always felt damp/humid, even with AC running almost all day.
Elevators are brutally slow, and when the hotel is busy, there can be very long waits due to weight loads.
This is my favorite hotel during my 3-weeks trip around Central America. Very well designed, cosy hotel with restaurant-garden, perfectly matched my expectations. The district around (San-Benito) is nice and secured, supermarket (Super Selectos) is in 900m, healthy food shop as well as the restaurant is attached to the hotel (more options to eat is also closely available). The room was very big and spacious, comfortable bathroom, small kitchen with dish/cafe also available. Excellent!
The location of the hotel is very convenient to find restaurants. Located right across the mall in a major road.
The double pane window really did a good job at insulating the street noise. Unfortunately, interior walls were not able to sound proof at all. We heard our next door neighbor snore. Upstairs footsteps.
Room is clean, but quite some wear on the furniture and flooring.
It provides complimentary bottles of water.
Room 629, Ambassador floor.
Good hotel in a safe neighbourhood. Has all the facilities you’d hope for, albeit slightly dated. Rooms are decent. Hotel pool a lot smaller than expected (not for laps). Breakfast was good and service on point.