작성일: 2025년 7월 14일
리뷰어
We stayed here for our wedding night, and while parts of the property are well thought out, the overall experience didn’t meet expectations for the price and rating.
Positives first: the hotel is beautiful and tastefully designed. The spa is a highlight—well kept and run by a warm, professional attendant. The saltwater pool is nicely maintained and a thoughtful touch.
However, service overall lacked consistency and polish. A number of small missteps throughout our stay accumulated into an experience that didn’t meet 5-star standards.
At the pool—during a heatwave—we couldn't get service for nearly 2 hours. No one was staffing the bar, though it was stocked and locked with a tick chain—odd, especially since there’s an honesty bar inside. I tried calling reception, bar, room service—no one picked up. It felt like I was filling in for missing staff. Eventually someone came and we could finally order drinks.
At breakfast, I had a frustrating exchange. I asked for sliced bread or a knife to slice the rolls, and the server replied defensively, saying I should slice the bread at my table and return to toast it—but I only had a butter knife…
Breakfast overall didn’t meet expectations. Ingredients were good, but offerings were limited. One morning, there were no eggs at all on the buffet. Hot items were available on request (for sustainability), but with just one staff member, service was slow and inaccurate. Waiting 15 min for coffee or wrong egg orders isn’t aligned with luxury standards. By contrast, breakfast at Solar de Vilar Seco—where we stayed just before—was luxurious and abundant, with premium cheeses, international options, and stunning variety. Chef Gilbert deserves praise.
Our room was fine by 5-star basics but felt small and underwhelming for the price and the setting (a former royal manor). Again comparing with Solar de Vilar Seco: rooms there were bigger, airier, and restored with original 18th-century details, creating a far more luxurious feel.
There were also some odd quirks. Guests have to ring a bell and explain themselves multiple times—even to re-enter from the garden or spa. I get the intent is security, but the execution felt intrusive and didn’t match the relaxed vibe expected in a place like this.
The service tone, while not rude, felt more guarded than warm. Staff rarely smiled, and basic interactions—from front desk to breakfast to housekeeping—lacked the ease and attentiveness that define luxury hospitality. Service should anticipate needs, not react to them—and here it often felt reactive and flat.
Finally, a personal note: we mentioned this was our wedding night on our booking, a detail many hotels mark with a small gesture. I’ve had handwritten notes, a treat, a spa perk, even upgrades—all of which make a guest feel seen. In this case, nothing. I mentioned it again at check-in—it was brushed off. This isn’t about freebies; it’s about feeling that the hotel values your special moment. That was completely missing.
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1박당 요금 최저가:EUR229
작성일: 2026년 7월 24일|킨타 리버 룸
리뷰어This is my first time writing a review because I need to find a place to vent how disappointed I am with the hotel. I did not have high expectations, after all it's Six Senses, not the ultra luxury and yet it still fell short.
To be fair, the property is stunning especially the pool area but the room.....The room.....It's speechless. I booked the river view room which says 50sqm but it has no space for luggages and the closet is inside the bathroom, if you can call it a closet. What a genius design.
The room amenities are like antique. Hair dryers , iron and iron board are probably from the day the hotel was built. The iron plate was dirty and left stains on my clothes. The handles of the bathroom door is rusty metal with razor sharp edges that cut my hand. The seemingly smart control panel is not smart at all, it does not respond to anything you press. I pressed Do Not Disturb but it does not show whether it's on or not, resulting in housekeeping coming into my room at 9am the next morning. You have to use it to understand what I mean.
The restaurant environment is nice and romantic, but the service..... Having waited 10 mins to be seated is not am issue, waited one hour for the food to arrive is also not an issue, but the food came in cold after we waited for an hour! The experience was so bad that we decided to skip dinner the next day.
Spa facilities close at 8:30pm which is rather early considering this is a getaway resort. Staff came rushing you to leave starting at 8:15pm.
Pool was really nice. If you stay there, try to forget about the room and just stay at the pool. The room is like a 3-4 star homestay at best
I travel a lot as you might see from my diamond plus status but trust me I am not a whiner. This is my first time writing a review because I can't help not writing it.....
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1박당 요금 최저가:EUR1,439
작성일: 2025년 8월 6일
익명 사용자
이 호텔에서 즐거운 숙박. 그것은 좋은 편의 시설과 함께 매우 현대적이고 세련된 방식으로 설계되었습니다. 아침 식사는 나에게 충분했습니다 (나는 일반적으로 큰 아침 식사를 먹는 사람이 아니기 때문에). 모든 직원은 도움이되고 친절했습니다. 유일한 단점은 같은 날 두 번 연속으로 그들의 논쟁 장면을 만났다는 것입니다. 아침 7시에 아침 식사에서 먼저 직원의 큰 논쟁을 보거나 듣고 싶지 않습니다! 손님을 더 조심하고 보여주지 마십시오. 나는 그것에 대해 기분이 좋지 않았기 때문에 별 5 개를 완전히 줄 수 없습니다. 그렇지 않으면 나는 숙박을 좋아했고 다시오고 싶습니다.
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1박당 요금 최저가:EUR64
작성일: 2025년 9월 14일
리뷰어
휴식을 취하고 싶다면 놀라운 위치. 당신은 Douro Valleys의 평화롭고 조용하며 놀라운 전망에 둘러싸여 있습니다. 수영장 지역은 따뜻하고 화창한 날에 훌륭하며 우리는 덩굴과 사과 나무 사이의 속성을 걷는 것을 즐겼습니다 (소녀들은 과일을 직접 집은 후 과일을 맛보는 것이 믿을 수 없다는 것을 알았습니다). 아침 식사는 괜찮습니다 (커피는 특히 좋았습니다). 비록 더 넓은 제안을 권장하지만 (예를 들어 유당이없는 선택은 없었습니다). 전반적으로 매우 좋은 경험이었고 행복하게 돌아갈 것입니다.
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1박당 요금 최저가:EUR119
작성일: 2026년 1월 21일
Pedro M H Pinheiro
Muito bom para passar uma noite com piscina interior e pequeno almoço.
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1박당 요금 최저가:EUR76
작성일: 2024년 7월 19일
리뷰어
Beatiful house with nice comfortable rooms, a super nice living room for spending the evening . Good breakfast and a nice, clean pool. Big garden with grapes and olive trees, kiwi and qrapes on top of the parking lot. Enough parking space. Definitely worth a visit during your douro valley tour. Some nice restaurants to visit in the small towns nearby. Tasty wine from own production and very friendly owners
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1박당 요금 최저가:EUR76
작성일: 2020년 2월 7일
Grace Grace호텔은 자신의 포도원에 위치한 아름답습니다. 자신의 와인 투어와 와인 시음에도 참여할 수 있습니다. 레스토랑에서의 아침과 저녁은 높은 수준입니다. 아침 식사는 가격에 포함되어 있으며 저녁 식사는 비싸지 않습니다. 6 인 그룹은 와인 페어링 메뉴를 주문했고 거의 만석이었습니다. 우리 둘은 큰 와인 통에 살았는데 재미 있었지만 조금 작았는데 (특히 다른 사람들의 방이 대조 된 모습을 본 후) 호텔 건물로 돌아 가기 위해 짧은 산책이 있었기 때문에 그렇지 않다면 어린이나 노인에게 추천합니다.
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1박당 요금 최저가:EUR256
작성일: 2025년 4월 20일
리뷰어
Vista fantástica sobre o Douro.
Faltam coisas para fazer no hotel. Precisava de ter uma piscina interior.
Excelente pequeno almoço.
O jantar muito caro para o que se come. É bom, mas não o suficiente para o preço.
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1박당 요금 최저가:EUR147
작성일: 2025년 10월 18일
리뷰어
A wonderful hotel! Waking up and falling asleep right in front of the Douro River was an unforgettable experience.
The breakfast was delicious, and we also had dinner at the restaurant several times , everything was excellent.
Highly recommended for anyone who wants to enjoy comfort, great food, and stunning river views.
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1박당 요금 최저가:EUR132
작성일: 2025년 10월 22일
리뷰어
Lovely hotel and very nice welcome. Old style but very special. Dinner was a little disappointing but breakfast was excellent. We recommend to stay here as it has a very special atmosphere and is worth the experience. Beautiful lands and gardens also to be seen and walked
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1박당 요금 최저가:EUR133