Trip.com 호텔 리셉션에서 총 6 명에 대해 21eur 도시 세금을 지불하도록 요청했지만 호텔에 올 때 호텔 리셉션은 총 6 명에 대해 30eur 도시 세금을 지불하도록 요청했습니다. 우리는 Trip.com 또는 호텔 리셉션이 잘못된 사람을 모릅니다. 그러나 우리는 단지 9eur를 잃습니다.
Отличный отель. Номера чистые и современные. Расположен недалеко от Инсбрука и от многих горнолыжных склонов. Удобная онлайн регистрация. Не очень дорогая крытая парковка и камера для сушки спортивного инвентаря.
아샤우 임 칠러탈에서 산에 위치한 바야 칠레탈의 경우 차로 1분 거리에는 질레르탈, 5분 거리에는 성 바이트 교구 교회 등이 있습니다. 이 스키 호텔에서 아헨제까지는 25.7km 떨어져 있으며, 3.2km 거리에는 카스피츠 1 스키 리프트도 있습니다.
스키장에서 신나는 하루를 보내고 나면 야외 수영장 및 실내 수영장 등의 레크리에이션 시설에서 즐거운 시간을 보내셔도 좋습니다. 이 호텔에는 이 밖에도 무료 무선 인터넷, 스키 보관 시설 및 자전거 투어 정보도 마련되어 있습니다. 무료 스키 셔틀을 타면 스키장으로 단숨에 가실 수 있습니다.
바야 칠레탈에 있는 레스토랑에서 만족스러운 식사를 즐겨보세요. 바/라운지에서는 음료를 마시며 하루를 여유롭게 마무리하실 수 있어요. 아침 식사(뷔페)를 매일 07:30 ~ 10:30에 유료로 이용하실 수 있습니다.
대표적인 편의 시설과 서비스로는 간편 체크인, 세탁 시설 등이 있습니다. 시설 내에서 셀프 주차(요금 별도) 이용이 가능합니다.
82개 객실에는 에스프레소 메이커도 갖추어져 있어 편하게 머무실 수 있습니다. 무료 무선 인터넷을 이용하실 수 있으며 케이블 채널 프로그램도 구비되어 있어 지루하지 않게 시간을 보내실 수 있습니다. 욕실에는 헤어드라이어 및 목욕가운도 마련되어 있습니다. 편의 시설/서비스로는 전기 주전자 등이 있으며 객실 정돈 서비스는 매일 제공됩니다.
We verbleven hier op doorreis van Italië naar België en het hotel bleek ideaal gelegen. Het design en de voorzieningen zijn indrukwekkend: het zwembad, de sauna, de klimmuur en de Kids Cave maakten ons verblijf echt bijzonder. Vanuit de kamer genoten we van panoramische uitzichten die werkelijk adembenemend waren.
Het ontbijt was van uitzonderlijk hoog niveau: zeer uitgebreid, dagvers en ontzettend lekker – echt een topper.
Een klein minpuntje was de minimale inrichting van de kamer en de netheid van het sanitair; in douche en toilet vonden we nog wat haren terug. Dat was jammer, maar woog niet op tegen de vele pluspunten.
Al met al een aanrader en wellicht komen we hier nog eens terug!
This is a new golf hotel right outside of Kitz, so location is very convenient if you have a car yourself. The double room is in the new wing of the hotel, very spacious and pleasant. Restaurant food is large sized. The included breakfast is very good, lots of variety and decent quality.
Super Lage direkt an der Piste.
Mega freundliches Personal.
Gerne wieder.
Minuspunkt, Bademantel für Sauna muss „gemietet“ werden.
아주 좋음
리뷰 46개
8.5/10
객실요금 최저가
EUR59
1박당
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8.9/10
아주 좋음
호텔 리셉션부터 너무 친절히 맞이하여주셨고, 체크인 시간보다 30분 일찍 숙소로 들어갈수 있었습니다. 저희가 야간열차로 이동해야해서 중간에 비는 시간이 있었는데, 캐리어를 맡겨주시고 로비에 지낼수 있게 해주어서 감사했습니다. 노르드케테에 방문할 예정이라면 최고의 숙소 입니다. 숙소에서 1-2분 앞에 정류장이 있습니다. 스와로브스키 크리스탈월드에 가기위한 셔틀버스 정류장도 걸어서 5-10분이면 있고, 시가지도 15분 안쪽으로 도착할 수 있습니다. 신혼여행으로 와서 좋은 기억만 가지고 갑니다.
리리뷰어When systems replace people
Alpenpark Seefeld is, from an architectural and spa perspective, a high-quality hotel.
The materials, interior design and spa facilities show that a lot of investment and effort went into the physical space.
What failed completely during my stay was human communication.
A small misunderstanding regarding food turned into a deeply uncomfortable experience, not because of the rules themselves, but because of how rigidly and mechanically they were enforced.
Instead of clarifying expectations or simply explaining the system calmly, the staff reacted in a defensive, automated way, as if they were protecting a conveyor belt rather than speaking to a person.
At no point did anyone try to understand what I actually meant.
Instead, the situation was subtly reframed so that I appeared as someone “demanding something for free”, which was never the case. This role reversal felt humiliating and unnecessary — and it happened solely because no one paused for a moment to communicate as a human being.
The same pattern appeared again when I addressed the fact that my room heating was not working for two nights (later confirmed by technicians).
The response was not concern or responsibility, but a procedural answer: “You should have said something earlier, now nothing can be done.”
What connects these situations is not bad luck, but a systemic mindset:
rules over people, procedures over reality, defense over understanding.
This hotel does not have a problem with facilities.
It has a problem with conveyor-style perception of guests, where the goal seems to be closing interactions quickly rather than actually resolving them.
I am writing this not out of anger, but in the hope that the team pauses and reflects:
How did a paying guest end up feeling diminished, unheard, and mislabeled — in a hotel of this level?
With a shift toward real communication and accountability, Alpenpark Seefeld could be excellent.
Without it, even beautiful interiors cannot compensate for the emotional damage caused by robotic service.
리리뷰어Kempinski Hotel Das Tirol에서의 첫 번째 숙박이 아니며 마지막 숙박이 아닐 것입니다. 그러나 우리는 다른 서비스에 익숙합니다. 이번에는 방이 Kempinski Hotel Das Tirol에 익숙한 것만큼 깨끗하지 않았습니다. 방은 구식이었습니다.
JJohn Vincent (JV)*Reading the reviews prior of booking, one comment sticks in my mind was this hotel is a scam. First, I don’t believe as could be different experience. Also some says, staff are nice and friendly but there are also rude staffs.*
I was transferred to this hotel, i booked *junior suite* room with double sized bed. Sounds good right ? But it’s so, so.
Prior to check in, their policy is 2:30 pm. on the app is 2 pm. I arrived 1:36 and the reception want to charged me 15 euros, Instead I wait. She is rude, it reminds me the reviews, she is No customer service background.
The view from window is amazing, room is clean, bed is comfortable. However, shower is too short from the corner, I’m small but still not able to stand. Toiletries is on place, no room sleeper for cold floor. No mini bar, no tea or coffee (available in reception with charge), no pen and paper on desk and other basics on 4 star categories. The room is on attic, limited low ceiling.
Breakfast was basic, by the way the 2 young ladies are friendly, could be the trainees. What nice from selection is fresh orange juice from the machine, and freshly slice cured meat. The same lady from the reception is touching food with bare hand. Thanks I’m done of breakfast.
Sauna is stated as part of hotel facilities however it’s not functional on my 2 days stay. Reception said you have to wait 1.5 hours or to have notice ahead of time.
Overall, my first visit in Innsbruck was great however with this hotel was the last. Not guests service oriented.