This trip was booked to celebrate a birthday for my niece. The customer service was excellent as all of the staff was friendly and accommodating. However, the problem was with the spa service, one of the restaurants (Linger Longer), and construction on the site. My nieces messuage was below average and when asked how her spa service was, she explain that the service she received was below average at best and she was not satisfied. She was compensated by the team that was checking us out at the Spa with half off the service. However, she did not receive the message that she was expecting and was disappointed as this was for her birthday. The second issue was with our dinner at the Linger Longer restaurant. Our appetizer was deliver to us very cold. We informed our server and she apologized and brought us back another appetizer only a couple of minutes before our main course arrived, and the replaced appetizer was only slightly better than the first one they brought out. The main courses consisted for my niece had to be sent back because it tasted sour as if the fish was not fresh. She is not a person that complains much, but the food and the messuage were disappointing, and put a slight damper on her birthday. The last issue was all the construction going on next to where our room was located on the lake view. Because of the construction noise during the day and early morning, it disrupted the piece in that room. I explained this to the front desk and she was very polite and asked if extending our stay for an additional hour would be helpful since we had experienced a few issues with our stay. At this point we had already checked out, so staying an additional hour in the room would not be much of a help, as well as the construction going on. There were good and bad with this stay, as I have explained the problems. However, the lake and the amenities were superb and the courteous staff was fantastic and that helped things from being a failed birthday celebration for my niece.
방은 깨끗했습니다. 서비스 직원도 매우 친절했습니다. 창문이 열리지 않아요. 그러면 에어컨이 없고, 히터만 있으므로 방이 더 건조할 겁니다. 아침 식사 옵션은 제한적이며, 차가운 서양식 아침 식사입니다.
장점은 공항 픽업이 가능하다는 것입니다. 공항 직원들은 매우 친절했습니다. 국제선 도착장에서 국내선 도착장까지 셔틀버스를 타고 이동한 후, 호텔 셔틀버스로 환승해야 합니다.
택시로 도심까지 가면 약 20달러가 듭니다. 주변에 묘지가 있습니다. KFC나 써브웨이 등 배를 채울 수 있는 레스토랑도 있습니다.
호텔은 고속도로와 가깝고 밤에는 약간 시끄러움을 느낍니다. 시트의 위생 상태가 좋지 않아 오래된 호텔에서는 흔히 발생하는 문제일 수 있습니다. 걸어서 갈 수 있는 거리에 근처에 먹을 곳은 없지만 다행히 하룻밤만 묵을 수 있어요. 주차장은 유료인데 1박에 25달러인데 조금 비싸요!