스파 시설을 갖춘 미국 루이지애나 호텔

The hotel was very clean, staff was very nice a d helpful. The restaurant food was great last and hot, waitress was very kind , clean and on point with order. Rooms were very clean and nice, my experience was great would go again.

내 체류를 즐겼다. 멋지고 깨끗한 방. 손님이 맥주를 손에 들고 2명의 직원을 지나가는 것을 목격했습니다. 손님은 결국 엘리베이터에서 떨어졌다. 나는 참석한 직원에게 알렸다. ID 직원은 그가 누군가에게 전화를 걸었지만 자신의 게시물을 떠나지 않았다고 나에게 알렸다. 우리가 엘리베이터에 들어갔을 때 세 번째 직원이 도착했습니다. 나는 신분증을 확인하는 회원이 자신의 게시물을 떠날 수 없다는 것을 이해할 수 있지만 엘리베이터에 더 가까이 서있는 다른 사람은 도움을 주기 위해 어떤 종류의 노력을 기울일 수있었습니다.

전체 경험은 훌륭했습니다. 나는 누군가로부터 내가 필요한 것이 있으면 알려야 하고 면도칼을 잊어버렸다는 문자를 받았습니다. 전화번호를 문자로 보내니 5분 안에 누군가가 면도기로 보여줬다.

처음 경험 위치는 훌륭했습니다 직원들은 매우 친절했습니다 매우 전문적 모든 것에 쉽게 접근할 수 있었습니다 음식은 훌륭한 깨끗한 시설이었습니다

건물 입구에는 훌륭하고 수영장을 좋아했던 웅장한 포예가 있습니다.

The hotel itself is fine and the location is excellent, but we had several awful service experiences. First, the king bed room we booked was not available when we check in, so they put us in a double bed room and said they would move us the next day. Then when we went to the front desk to move to our new room, the person at the front desk was not friendly and was taking so long to handle our situation. We were worried we would be late for our tour, so we asked if we could leave and they could move our luggage to the new room. She said no, we can't change rooms until we are ready to move the luggage ourselves, and that our luggage would stay in the old room. When we came back later that day, they moved us to our new room but our luggage was not in our old room or the new room! We were so worried they lost our luggage. Finally they figured out that they moved our luggage to a 3rd room, and they tried to blame us for it. All of these interactions took a long time because the front desk was so slow and the line was long. After all that trouble, they only gave us a meager $25 credit as an apology. Lastly, we accidentally left a small pouch of personal items in our first room and when we told them about this, they made no effort to try and find it. When we checked out, we also left a souvenir we had bought in the room accidentally. We tried calling the hotel to see if they could find the missing item and ship it to us. We waited on hold for a long time before the front desk transferred us to the wrong place, the automated reservations agent. So frustrating! It is clear the staff there do not communicate between shifts or departments and just don't care about treating their guests well. Simple things like contacting the lost and found about a missing item should not be this difficult. The only good staff interactions we had were with the interns who were there on a training program. Also the wifi is not free. How are big hotels like this getting away with charging for wifi in 2025? Tl;dr: staff are not helpful at all, their communication is awful. Wifi not free

우리 방은 매우 깨끗하고 넓습니다. ******는 훌륭했고 우리는 많은 재미를 가졌습니다. 우리는 Riverview와 스낵 바에서 먹었고 둘 다 맛있는 음식을 먹었습니다! 나는이 숙박 시설을 친구와 가족에게 확실히 추천 할 것입니다!

조용하고 낮은 키 비즈니스에 완벽

호텔은 카지노 바로 위에 있습니다. 웅장하다고 해도 과언이 아닙니다. 카지노에서 먹고 마시고 즐기기만 하면 되지만 다른 곳으로 이동하는 교통 체증이 문제입니다. 스스로 운전해야 합니다.