This is a very overvalued hotel, in reality the amenities are quite a low standard, rooms need minor renovations, and the housekeeping and maintenance services need proper improvement!
Maintenance issues: the sink had overspread issue, drainage issue, toilet had overfilling issue with a noise, shower vents didn’t close fully, unless you master the “secret”; floor in the bathroom was steep towards the bedroom area, instead of being steep towards the drainage hole, the entrance door wouldn’t close without noise because of touching the floor..
Housekeeping: they attended the room only after i asked and reminded. Even then they once didn’t clean the floor, twice didn’t provide refills of the amenities (water, tissues, etc.). Only after my kind complaint to the reception, they finally fixed the issues.
The reception and restaurant staff are very nice, kind, and attentive! Thanks and well done!
Everything was great! Great food in the restaurant with a very tentative staff. We used valet parking and it also went very well. The location was attached to a mall which made it easy to shop for any additional items if needed.
Everything was awesome.. i wish i could stay more..
All workers was polite and helpfull
I recommend that book high floor .. because the landscape is spectacular..
인터넷은 별로 작동하지 않았고, 때로는 켜져 있지만 대부분의 시간은 쉬었습니다. TV는 크지 만 사진이 중심이 아니어서 멀리 올바르게 읽을 수 없었고 제어가 항상 작동하지 않았습니다. 우리는 켜고 끄는 데 문제가 있었고 마침내 작동하기 전에 여러 번 버튼을 누르려고했습니다. 호텔은 스타일 컵 대신 수건과 유리 컵을 제공해야합니다. 중요하지는 않지만 로션이 있으면 좋았을 것입니다. 대부분의 호텔과 같은 카펫이 아니기 때문에 바닥을 좋아하고 훨씬 더 깨끗합니다. 침대는 편안했습니다. 조식 뷔페는 좋았습니다.
The locación of the hotel is exellent, the metro station just behind the corner, and lots of shops and restaurants nearby. The pool was amazing!! Veru big, clean and with a wet bar. Overall, everythinv was enormous: from the e trance to the lobby to the restaurant to the rooms.
The rooms are very spatious; but everything is rather old. The firniture has seen better days and the bathroom really needs a renovation. But hey, what more can one expect for the small amount we paid! The beds were very comfy.
The only downpoint was the staff. Nobody seemed to be interested in our wellbeing, almost rude, which was a shame.
But overall, we enjoyed the hotel very much, spending 3 lovely days at their enormous pool.