스파 시설을 갖춘 이탈리아 피에몬테 호텔

While the outside of Hotel Albergo Dell'Agenzia is stunning, the overall experience left much to be desired. After being wowed by the property's beautiful exterior, the rest of our stay was somewhat disappointing, especially considering the hotel's high star rating. The lack of customer service was a major letdown. There was no doorman to assist with our luggage upon arrival, and the young bartender simply watched as I struggled to open the door, rather than offering to help. It was only after I had to explicitly ask him for assistance that he begrudgingly opened one side of the door, still making no effort to help with our bags. The cleanliness of the room was also sub-par. We left our used towels in the bathtub, as the room instructions indicated, but rather than replacing them with fresh towels, the housekeeping staff simply hung the dirty ones back up. This was an appalling oversight. Additionally, the gym and pool area did not have WiFi access, which was an inconvenience when trying to stay connected during our stay. Overall, while the property itself is visually impressive, the lackluster customer service and lack of attention to cleanliness really detracted from our experience at Hotel Albergo Dell'Agenzia. I expected a higher level of quality and care from a hotel of this caliber.

Durante il mio recente soggiorno a Torino, ho avuto il piacere di trascorrere un weekend presso il Palazzo Belezia Luxury & Spa, un’esperienza che si è rivelata ben oltre le aspettative. Situato nel cuore della città, questo hotel incarna un perfetto equilibrio tra eleganza storica e comfort moderno, offrendo un soggiorno raffinato e rilassante. Uno dei punti forti dell’hotel è senza dubbio l’area wellness, un vero gioiello incastonato in un contesto architettonico suggestivo. Appena varcata la soglia della spa, ci si sente avvolti da un’atmosfera di pace e lusso. La piscina interna riscaldata, con luci soffuse e dettagli in marmo, è perfetta per rilassarsi dopo una giornata trascorsa a esplorare la città. L’acqua è mantenuta a una temperatura ideale, e le sedute idromassaggio contribuiscono a sciogliere ogni tensione muscolare. Il bagno turco è spazioso, pulito e dotato di un sistema di aromaterapia che rende l’esperienza ancora più sensoriale. I vapori caldi e avvolgenti, combinati con le essenze naturali, favoriscono una profonda purificazione della pelle e un senso generale di rigenerazione. Anche chi non è abituato a questo tipo di trattamento ne uscirà piacevolmente sorpreso e rinvigorito. La sauna finlandese completa l’esperienza wellness in modo eccellente. Rivestita in legno naturale e perfettamente isolata, raggiunge temperature elevate ideali per una detossinazione profonda. Dopo pochi minuti al suo interno, si percepisce una sensazione di leggerezza e benessere difficilmente descrivibile. È presente anche una zona relax con tisane e frutta fresca, perfetta per concludere il percorso. Il personale è sempre attento e discreto, pronto a soddisfare ogni esigenza con professionalità. In sintesi, Palazzo Belezia non è solo un hotel, ma un vero rifugio di lusso e tranquillità. Lo consiglio vivamente a chi cerca un’esperienza esclusiva e rigenerante nel cuore di Torino.

Очень дружелюбный, приветливый, внимательный персонал

Villa crespi is absolutely beautiful!  And the staff are wonderful. And the location is a nice walk to town. However I have no idea how they received a gold key last year!  The rooms were so hot I could not sleep (march) and I asked them to turn off the heat!  But that did not work. I also asked them not to continue spraying perfume all over my room because I was allergic… however housekeeping continued to do so until I locked them out. In addition the mattress was limp and old- very uncomfortable. The shower is vintage and needs to be upgraded- nice to loook at but impossible to shower in if you stand over 5’2”!

The location is quite convenient. Station, shopping and sightseeing.

Номера маленькие и не комфортные . Ресторан и бистро невозможно забронировать в субботу на ужин

My intended booking was at splendid hotel in lugano but once I went there I realised that it was at baveno 😅 ,so I took a taxi for 350 euro to go there . The front desk upgraded my rooms to lake views for 80 euro/night. The gym is for 12 euro /person, the breakfast is about average nothing special. The front desk are nice people but they put an extra service charge for that(optional). The view from the balcony was beautiful.

차분한 호텔, 국제적인 아침 식사, 매우 도움이 되고 친절한 직원, 스파(가격에 포함되지 않음, 관세에 따라 지불, 호텔 투숙객 10% 할인). 단점은 욕실 사진이 웹사이트의 사진과 일치하지 않는다는 것입니다. 욕실은 훨씬 오래되었습니다. 창문이 벽돌로 막혀있어서 사실 저희는 창문이 없는 방에서 살았고 2박만 머물렀기 때문에 크게 불편함은 없었습니다. 오래 머무르는 방문객들은 불편할 것 같아요(424호실)

Safe and Good location. Just take a short tram ride to  beautiful old town. Room is quite basic and small but functionals. Kettle is provided with some tea sachet. No coffee.  But made up by the owner by offering us an appretif before our dinner.  Buffet breakfast is reasonably price @€9.00. Refer to photos.  Valet parking only €15/day right in front of the hotel. Very good and reasonable.

This is a lovely hotel with a superb pool overlooking the lake with spectacular views. It’s popular with tourists groups so breakfast can get busy but the location and pool are hard to beat. We had a superior room with partial lake view which in reality meant we overlooked a building site but we didn’t spend much time in our room anyway. Staff are lovely and very helpful.