작성일: 2024년 9월 12일
John Kemp-Gee
I was somewhat taken aback by your email. I will address your points below.
1. This room has two windows, one is in the bedroom and this one is on your picture, Second window is
In living room and has a direct sea view, no wall view.
- This is not a sea view. This is a view with a little bit of water in it. I ask you to visit rooms with true sea views and you will notice the difference. The people viewing reviews online can judge for themselves.
2. We are suprised by your claim about constant noise during the night because of cleaning activites and general foot traffic in the reception area. First because you didn't mentioned it during your stay and during check-out, and second reason is because we never clean during the night and only one receptionist is in the reception area in this time and there is no possibility of any traffic on the reception.
- There are c. Four rooms next to reception. The halls echo. To us it sounded like cleaning. If it was not cleaning, then I advise your staff to be more quiet at night.
3. Puteus Palace is situated near the main church and as Croatia is catholic country so the local habit is that church bell are ringing every hour from 6 am – 11 pm to present time of the day and on Sudays they ring longer to celebrate mass.
As you came on Sunday evening to the reception and claimed about bell ringing it was explained it to you that on Sunday the bells ring a bit longer during the day.
- it was explained after check out. I advise you inform guests prior to check in.
4. As you came on Sunday evening to the reception and claimed about bell ringing it was explained it to you that on Sunday the bells ring a bit longer during the day.
Our receptionist offered you ear plugs which you refused and you decided to check out on this evening.
- I use these words cautiously - whoever informed you of this has lied to you. We were not offered ear plugs. In any case ear plugs would have made no difference. I advise you make this clearer on your website.
5. Our receptionist offered you twice assistance with the luggage wich you refused as well.
- I would not have provided this feedback if it was not true. It appears that you are calling me a liar which I take great offence to. No assistance was offered. I am appalled that this is your reply. I would have been fine to carry my luggage but you let my girlfriend carry her luggage alone without assistance.
I do not expect any compensation for what was a hugely disappointing stay. Your email has magnified what are glaring inadequacies in your offering.
Thank you for taking the time to reply but I find your reply totally inadequate and inaccurate.
더 보기
1박당 요금 최저가:AED981
작성일: 2025년 5월 11일
리뷰어
Fantastic hotel, 5 minute walk from the ferry terminal and bus station. The resort is small but makes for a quiet holiday which is exactly what we were looking for. We were upgraded to the harbour suite which is a stunning room, although no balcony, didn’t bother us, just to make others aware. Shower gel and shampoo are Ritual branded and smell lovely. The food is fabulous, breakfast is buffet style and dinner (for half boarders) is chosen off the menu. Really high quality and believe they were Michelin recommended for 2024. They even gave us a breakfast bag as we were checking out very early.
The staff are fantastic, very friendly and can’t do enough for you. This was the case from reception, restaurant to the roof top bar. All were great.
The rooftop bar was a brilliant place to sit and watch the sunset and the ferry coming and going.
The pool is covered and heated with a separate area for sunbathing. There’s also a couple of saunas you can use. The smallest gripe, it would be good to trim the top of the trees which blocked the view from the sun terrace.
Would absolutely stay here again for a chilled and relaxing holiday.
더 보기
1박당 요금 최저가:AED888
작성일: 2024년 8월 18일
리뷰어
Excellent location and only about 3 minutes walk away from the Old town area.
This hotel is very new and the rooms are spacious (for Europe standards) and very clean/modern.
They have a nice bar area downstairs and the breakfast buffet is excellent as well.
Its right on the waterfront so you get some great views of Split.
There is also underground parking at a reasonable price per night.
더 보기
1박당 요금 최저가:AED1,700
작성일: 2025년 8월 17일
AdamsKate
The location is right on the beach which is nice if you want that, but otherwise a bit far from the downtown, and taxis are very expensive here, so it would cost at least 25€ to get from hotel to town. The room and view were lovely, but when I moved a rug there were bugs crawling under it. The pool and spa looked amazing but we didn't have time to go so I can't say much more than that. The breakfast was top notch, amazing, lots of delicious options for every person -- spoilt for choice. Loved the amphora displays in the lobby.
더 보기
1박당 요금 최저가:AED884
작성일: 2025년 8월 18일
Zambrano
Great location, good equipments, very nice view from the restaurant and pool, good service, good breakfast, staff is nice. The hotel is a bit overpriced for the size, comfort and view of the room. Drinks and meals are also expensive. Prices are unreasonably high all around the city actually.
더 보기
1박당 요금 최저가:AED1,299
작성일: 2024년 4월 22일
리뷰어
프론트 데스크의 고객 서비스는 훌륭합니다. 그들은 참을성 있게 우리를 지역 음식과 명소로 안내합니다. 객실은 매우 깨끗하고 아침 식사도 훌륭합니다. 스플리트 가시는 분들께 추천드려요..
더 보기
1박당 요금 최저가:AED921
작성일: 2023년 9월 23일|럭셔리 씨 뷰룸 (발코니 포함)
리뷰어하룻밤 더 묵고 방을 바꿔도 여전히 좋았습니다. 호텔의 위치는 매우 좋지만 바다 부두에서 몇 킬로미터 떨어져있어 여기에서는 Uber를 부를 수 없습니다. , 렌털은 호텔에서만 호출 할 수 있지만 호텔에는 아침 식사와 저녁 식사가 포함 된 객실이 있으며 요리가 매우 풍부합니다. 바다에서 돌아올 때 식사에 대해 걱정할 필요가 없습니다.
더 보기
1박당 요금 최저가:AED1,275
작성일: 2025년 8월 10일
khurram
The hotel in located is just 20 mints walk from old town. It is close to resturants, supermarket, bus stop and it is right next to joker mall. Rooms are big. The hotel has indoor swimming pool, sauna and steam room at free of cost. Staff is very helpful specially the gentleman in evening shift was very helpful. Normally parking is paid but he did not charged us for parking. The only issued we had was with AC. It was not working properly bur after they fixed it, it was good. I also think room carpet needs to be changed. Buffet breakfast was pretty good with varities of options.
더 보기
1박당 요금 최저가:AED799
작성일: 2024년 8월 28일
D. Cooper
A lovely stay in Briig hotel. A perfect location by a local beach with easy access to the port and town in under ten minutes by foot.
Very spacious rooms with a super comfy XL bed and updated designer toiletries in the bathroom along with the amazing shower.
A small but functional rooftop pool and sun deck and lovely garden to have breakfast and drinks.
As a designer hotel it might be even better if it were adult only…but I appreciate that is highly subjective.
더 보기
1박당 요금 최저가:AED1,230
작성일: 2025년 7월 25일
Kenneth Broberg Fugl
우리는 Hotel Kaštelet에서 멋진 숙박을 했습니다. 호텔 직원은 매우 친절하고 서비스 마인드가 있습니다. 우리 프론트 데스크 매니저 Hava는 우리가 필요한 모든 것에 매우 도움이 되었습니다. 그녀는 방에 물건을 고정했고 우리는 커플에게이 호텔을 추천합니다. 아침 식사는 일품 요리가 훌륭합니다. 아침 식사를 주문할 때 주문한 것과는 다릅니다. 그리고 마지막 날 아침 식사 테이크 아웃은 단품 메뉴에 비해 과일, 음료, 바게트였습니다. 😁
더 보기
1박당 요금 최저가:AED782