스파 시설을 갖춘 영국 랭커셔 호텔

I chose the hotel given it was next to the University that I wanted to visit. The hotel was clean, spacious and friendly staff. A special mention to Carolyn who was particularly helpful and gave me useful information about the town which I last visited 26 years ago!

빠른 서비스 및 stsff 좋은 침대와 최근에 새단장한 욕실 불확실성

We had an amazing time this weekend. The kids loved the fact there were 3 TVs and 2 bathrooms, a swimming pool, jacuzzi and steam room. The facilities were great. So much space to chill out and to sit and eat. An amazing last minute find. Free parking and so close to the shops and beach.

호텔과 입구는 훌륭하고 불만은 없습니다. 나는 시설이 깨끗하고 객실이 항상 세심하게 깨끗한 5마일 이내의 다른 호텔에서 단골이었습니다. 그래서 기대가 컸습니다. 내 방(250)에 들어서자 얼어붙었다. 나는 즉시 전기 라디에이터를 켜고 새벽 2시에 온도 조절기가 반복적으로 켜지고 꺼지는 것에 잠에서 깼다. 디지털 화면이 계속 켜지고 꺼져 내 방에 열광이있는 것처럼 느껴졌습니다. 매우 성가시고 숙면에 도움이되지 않습니다. 침대에 가기 전에 나는 샤워를 하러 갔고 당신처럼 거품이 나는 젖을 튀었습니다. 끝내고 나서 샤워 부스 내부를 씻고 문 손잡이 근처에 남은 비누 젖을 발견했습니다. 제가 닦으러 갔더니 이제는 비누가 아니라고 말씀드리죠. 절대적으로 역겹다. 이전 거주자는 분명히 기본적인 위생이 부족했으며 예상해서는 안 되지만 청소부는 세부 사항에 대해 더 예리한 눈을 가져야 합니다. 이런 종류의 것을 절대 놓쳐서는 안 됩니다. 참고용 사진 첨부.

We checked in slightly early, reception staff were very kind, friendly and knowledgeable. We had Lodge 248, the location was perfect , right beside the water and close enough to the Watersport centre . The lodge was immaculate , the beds were huge and comfortable , the showers were super powerful, the terrace was good to sit outside and watch all the action on the Lake. We only stayed for one night as we were travelling home , however we will definitely return again for a few nights to relax and chill out. We were a family of 5, non complaints at all.

공정하고 정직합니다.   부정적 - 1) 방 (더블 침대가있는 싱글)이 너무 작습니다. 2) 바 직원 (젠트) 너무 자랑스러워 팀을 실망시킵니다. 3) 담배 연기를 위해 내 방을 체크 아웃했을 때 컴백이 없습니다 (지정된 외부 흡연 구역에서).    긍정적 -1) 엔터테인먼트 1등 2) 모든 직원은 분명히 고객을 존중하는 방법에 대해 잘 훈련되었습니다. 3) 매우 친절한 휴가객 호텔 4) 위치

Lovely room but a bit small , helpful staff , Didn’t use facilities because we ran out of time . Would book again.

We had two rooms booked. 1 room was with elederly parents! The room given was a fair walk and was quite far from the reception area with no assistance only verbal directions. It would've been nice to have had some assistance from staff. When we got to the room the sink plughole was blocked so I rang reception to get it fixed, didn't happen! Questioned reception duty staff and he lied and he said he had it fixed by maintenance when no one even came to look at it! This isn't the service we expected from ‘Mercure’ standard. Leaning over the bath to brush our teeth and everytime we needed to wash our hands after using the toilet we had to use the bathtub. Not sure I read anywhere but to use the swimming facilities the adults have to pay £10 fee. Other than that the hotel is near local shops/motorway as well.

아름다운 환경, 평화로운 환경에서 절대적으로 멋진 주말 휴식을 취하고 우리는 야생 동물을 사랑했습니다. 직원들은 친절하고 매우 유익했으며 우리가 필요한 모든 것을 사용할 수 있었습니다. 음식은 사랑스럽고 모든 것이 매우 합리적인 가격이었습니다. 우리는 확실히 다른 숙박을 예약 할 것입니다.

Was happy with our stay at the hotel  I did not except the plenty of food we were offered  Was so delicious  The room was clean  Only the carpets are old and car park is difficulty  But l would love to go again  I really enjoyed the food  Had variety and you would until you are full Thank you and keep it up