스파 시설을 갖춘 영국 도싯 호텔

The was very good size, the shower was nice, hot and powerful. The room didn't clean 100% clean however was ok. Location is very good, close to town and the Pier, the hotel bar was cool/chill (forgot take a pic)

발코니가 있는 객실을 예약했습니다. 이용 가능한 객실이 없습니다. 직원들은 그것에 대해 꽤 무시했습니다... 그 곳을 제외하고는 훌륭했습니다. 좋은 아침 식사

우리는 기념일을 위해 특별히 이 호텔을 예약했고 그들은 좋은 터치인 꽃잎으로 침대를 장식했습니다. 호텔 자체는 매우 좋았지 만 객실은 약간 구식이었고 화장실은 더러웠습니다. 우리의 짧은 체류를 망친 꽤 많은 단점이있었습니다. 우리는 주로 자쿠지 수영장을 위해 스파 시설을 위해이 호텔을 특별히 예약했지만 우리가 거기에 도착하기 전에 이것은 고장 났고 우리는 이것에 대해 알리지 않았습니다. 그렇지 않으면 다른 곳에서 예약했을 것이고 전체 체류 기간 동안 고정되지 않았습니다. 수영장은 괜찮았지만 수영장 바닥에서 흙을 느꼈기 때문에 가장 깨끗하지 않았습니다. 우리 마지막 밤에 우리는 물이 떨어졌고 아내가 임신했기 때문에 야간 포터에 가서 매일 무료로 제공하는 물 한 병을 요청했지만 그는 나에게 물을 줄 수 없으며 바에서 하나를 팔 수 있다고 말했습니다. 우스꽝스러운 것을 발견했습니다. 방에 냉장고가 없어서 물을 사서 시원하게 유지할 수 없었습니다. 주차는 숙박에 포함되어야 한다고 생각하는 하루에 £ 10였습니다. 호텔 직원은 그 외에는 친절했지만 다음에는 다른 곳을 찾을 것입니다. 우리가 지불 한 가격에 대해 나는 호텔에서 훨씬 더 많은 것을 기대했습니다.

방은 깨끗했고, 욕실도 멋졌으며, 욕실 용품도 무료로 제공되었습니다. 다만 방에 전기 문제가 있었어요. 도착했을 때 TV, 스탠드, 욕실 조명이 켜지지 않았습니다. 직원이 배전반을 확인해 주니 전기가 다시 들어왔습니다. 그런데 저녁 늦게 주전자를 사용하려고 할 때 또 전기가 나갔습니다. 영어를 잘 못하는 야간 근무 직원이 배전반 스위치를 다시 켜주고 다음에는 주전자에 물을 적게 넣으라고 했습니다. 그렇게 해 봤지만 또 전기가 나가서 방을 바꿔달라고 했습니다. 직원은 마지못해 방을 바꿔주면서 열쇠를 주었습니다. 전반적으로 좋은 숙박이었지만 전기 문제 때문에 아쉬웠습니다.

Fab stay. We'll looked after. Would definately recommend to other traveler's

Stunning hotel, great location. Everything was fantastic. Small thing is room 109 has a small frosted window with no view. When opening it opens to a dirty mucky roof. We did not leave it open as vermin might enter the room. We also mentioned it was a 40th bday but no extras not even a note.

The hotel was lovely. Room was very clean. The pool area was clean and well maintained. The breakfast was expensive for what it was. The only negative thing I will say is that we were in the annex not the main hotel and the main doors and lift were out of order. Apart from that our stay was very nice.

The room wasn’t what I expected for the price. The bed was extremely uncomfortable and the water pressure in the bathroom for the shower was awful. We had a better shower in the indoor pool at the other hotel. Some of the staff we very friendly but others came across rude. Other than that the location was perfect

L'acceuil pendant le check-in est à revoir.. Je n'ai pas pris de petit déjeuner, seulement le dîner. Une discussion stérile commence et l'acceuil a en effet constaté qu'il n'y avait pas de petit déjeuner mais que le dîner... Personne explique le fonctionnement de l'hôtel, où se trouve le restaurant pour le dîner, juste demander l'heure pour manger. Je ne me suis pas senti à ma place. 2 bagages en arrivant, je galère pour entrer, personne pour aider... Mon anglais n'était pas top mais je faisais l'effort de communiquer. Par contre les serveurs du restaurant du soir sont gentils, agréables et attentionnés. Bravo Le check-out a été bien mieux et ils étaient compréhensifs. Rien à dire. Sourire était là L'hôtel est très propre , rien à dire.

We had a 3 day stay at the Harbour Hotel in Christchurch. We ate dinner there twice - once at ”The Upper Deck” and once at ”The Jetty”. Both meals were excellent: we had lovely tables, the food was great and the service made us feel special. The experience at breakfast was the same, with attentive service from all the staff and great food served on the open veranda. Although we were using the hotel as a base for our walks around the area, we also used the spa which was well maintained and had all the facilities you could want. We did have an issue with our assigned room which was not as ordered from Trip.com. Although the reception team reconfirmed they had allocated the room accurately based on what Trip.com had ordered for us, the Cherry the reception manager took it on herself to compensate us for the mismatch. From start to finish the service at The Harbour was outstanding. All the staff that served us in reception, the bar, the restaurants and the spa were helpful, efficient and friendly. Although our room was smaller than we'd ordered, it was well appointed and the bed was very comfortable. All in all, this was one of the nicest hotels we've stayed in, this in no small part due to the professionalism and caring attitude of the staff team. We will return !