스파 시설을 갖춘 영국 도싯 호텔

호텔 직원은 정중하고 도움이 되며 유익합니다. 3층 객실은 엘리베이터가 1층에서 3층으로 바로 올라가지 않고 계단이 좀 있었습니다. 이동성 문제가 있어서 약간의 문제였습니다. 올라가는 길이 있었지만 꽤 길었다. 아침식사는 추가요금이 발생했고, 많이 먹지 않아서 아침식사를 하지 않았습니다. 침대는 좋고 크고 편안합니다. 방이 따뜻합니다. 기술적인 지식은 아니지만 라디에이터가 실제로 작동하지 않았습니다. 며칠만 머물렀기 때문에 불평하지 않았고, 방도 따뜻했습니다. 객실은 깨끗하고 깔끔하게 장식되어 있으며, 가구는 낡고 낡았습니다. 욕실에는 몇 가지 업데이트가 필요했습니다. 샤워가 훌륭하고 뜨거운 물이 많고 압력이 많습니다. 창문에서 보이는 풍경은 호텔 뒤쪽이었고, 호텔 뒤쪽이었습니다. 저는 호텔에 묵어본 경험이 많지 않았습니다. 제겐 괜찮았고, 바 공간이 넓고 편안한 소파와 의자가 많았습니다.

Had a lovely stay at Hilton Bournemouth. The hotel, spa and room were really nice. The only downside was the service at breakfast. It took 75 mins for them to prepare an omelette and even that was the wrong order.

This was our second visit to this hotel, we have unfortunately had the same experience twice. The hotel itself is lovely with great facilities. Rooms are lovely, Beds are huge and extremely comfy. Fluffy, luxury towels. The Pool area and pool are lovely, feel like you are abroad on a hot day. Although it is a fight for a Sun lounger. However it’s completely let down by the staff. The bar staffs attitude was appalling, it was an inconvenience for them to get our drinks each time. We had a Roast dinner at Old Harry Rocks - staff were much better in there and v accommodating, although I do believe this this a separate company to the hotel and it shows. Beef was tough in parts but still nice. Pork was lovely. On booking, breakfast is charged at £22 at but in the hotel it’s £15 so don’t fall into that trap. The staff had no idea what they were doing. They first couldn’t get our drinks order right, then they messed up our simple breakfast order. Some of us nearly finishing our breakfast before others even got their meal. The breakfast itself was very small, we were also only given half a mushroom?? For £22/£15 I would at least expect to have a whole Mushroom… They then didn’t know how to use the card machine..  Before we left we used the Spa, small but nice. Sauna was closed & pool was freezing. Hot Tub also wasn’t very warm.  Overall it was not a great experience, we will not be returning. To pay £260 minimum for a room for extremely poor service is criminal.

Upon checking in was told breakfast is till 10 am Next day in the morning was coming to have breakfast with kids at 9:40 apparently too late. Went back to the reception they said oh sorry it’s open till 10 am on weekends. Left with 2 kids without breakfast and no complimentary was offered considering misleading information from the receptionist on check in. We travelled on hottest day by train with delayed service 4 hours to get here. Also, felt intimidated by pool staff teice on 2 different days asking me who I am and are we were guests ?:( seriously? Did they think I just walked in randomly from the street? Shocking! Me and my two kids felt unwelcome and placed in embarrassment in front of others because I had to verify that I am guest and I had paid to be here:( that’s not 4 stars customer service! I travel around the world but here felt either ****** or discrimination not sure what it was felt odd. Had to book another hotel because didn’t like the whole experience and attitude from the staff! Also their spa and indoor pool is actually in the other hotel next by. Which was odd we never made as didn’t want to move around from one building to another for spa. Receptionist were abrupt and couldn’t be bothered to spare simple smile. Not happy at all. Bathrooms shower it terrible no power couldn’t even wash my hair off the soap. Basically not recommend due to these issues I had experienced.

Had a pleasant stay at this hotel. The rooms were clean and comfortable, and the staff were very approachable, friendly, and helpful throughout our stay. The location was also a plus, being close to the beach and convenient for getting around. We enjoyed the amenities provided, which added to the overall experience. While the hotel isn’t perfect and there are a few areas that could be improved, it definitely offers good value for money. Overall, we had a nice stay and felt that it was worth what we paid for.

We recently stayed here as a family of four and found the superior room much smaller than expected. It felt quite cramped for a family, and the bathroom was also very small. The hotel is quite expensive for what it offers. The regular price is around £230 per night, which I don't think is good value. I booked it on a deal for £170, but even at that price, it still felt overpriced. Another disappointment was the air conditioning. Even when set to the lowest temperature (16°C), the room never became properly cold. On top of that, we were constantly disturbed by heavy footsteps from the room above, waking us up every couple of hours around 12am, 2am, 4am, and 6am, making it difficult to get a good night's sleep. No fridge at the same time which other hotels cheaper have. We also had an issue with the toilet, which wouldn’t flush throughout our stay. This was a major inconvenience and should have been fixed promptly. On the positive side, the front desk staff were friendly, welcoming, and helpful throughout our stay. The swimming pool was also clean and well maintained. Overall, while the service and pool were good, the small room, tiny bathroom, ineffective air conditioning, noise issues, and high price made the stay disappointing.

우리는 기념일을 위해 특별히 이 호텔을 예약했고 그들은 좋은 터치인 꽃잎으로 침대를 장식했습니다. 호텔 자체는 매우 좋았지 만 객실은 약간 구식이었고 화장실은 더러웠습니다. 우리의 짧은 체류를 망친 꽤 많은 단점이있었습니다. 우리는 주로 자쿠지 수영장을 위해 스파 시설을 위해이 호텔을 특별히 예약했지만 우리가 거기에 도착하기 전에 이것은 고장 났고 우리는 이것에 대해 알리지 않았습니다. 그렇지 않으면 다른 곳에서 예약했을 것이고 전체 체류 기간 동안 고정되지 않았습니다. 수영장은 괜찮았지만 수영장 바닥에서 흙을 느꼈기 때문에 가장 깨끗하지 않았습니다. 우리 마지막 밤에 우리는 물이 떨어졌고 아내가 임신했기 때문에 야간 포터에 가서 매일 무료로 제공하는 물 한 병을 요청했지만 그는 나에게 물을 줄 수 없으며 바에서 하나를 팔 수 있다고 말했습니다. 우스꽝스러운 것을 발견했습니다. 방에 냉장고가 없어서 물을 사서 시원하게 유지할 수 없었습니다. 주차는 숙박에 포함되어야 한다고 생각하는 하루에 £ 10였습니다. 호텔 직원은 그 외에는 친절했지만 다음에는 다른 곳을 찾을 것입니다. 우리가 지불 한 가격에 대해 나는 호텔에서 훨씬 더 많은 것을 기대했습니다.

We enjoyed a packaged deal for a 1 night stay..it was excellent. Everywhere throughout the hotel was very clean, room comfortable, a good night's sleep. Breakfast very nice buffet, my only comment here is a poor selection of fruit options for that particular breakfast choice. We had tea and cake provided which was very nice. Our 3 course dinner in the restaurant was good. I used the outside pool, unheated but do-able in May...a lovely addition. Most staff efficient but not overly friendly. Could do with knowing that 3 hotels (all one group apparently), all next door to each other, have use of the pool but saying that, at our time of year stay there were plenty of sunbeds and pool space. Smallish, bit of a restrictive car park, has free spaces on a 'first come, first served' basis. Nothing regards eats/drinks around immediate location but short steepish walk down to get to gorgeous sandy beach area. Would stay again for sure.

Nice hotel clean & tidy, though tired in places. Breakfast was very good. Be very careful when choosing a room, I went for a room with a terrace little did I know It wasn't private, nor did it have a very good view whilst sat down, to ok when stood up. (see pictures,)

매우 평균적인 방, 매우 피곤해 보입니다. 방에는 이상한 냄새가 났는데 냄새가 나는 것의 플러그라고 생각했는데 다른 냄새를 가리고 있는지 궁금했습니다. 😬. 주차는 건물 바로 앞 공간을 찾았고, 뒤쪽에 더 많은 공간이 있었던 것 같아요(확실하지 않음). 방은 하룻밤만이었습니다. 한 가지 좋은 점 .... 해변까지 도보로 불과 몇 분.