스파 시설을 갖춘 영국 도싯 호텔

L'acceuil pendant le check-in est à revoir.. Je n'ai pas pris de petit déjeuner, seulement le dîner. Une discussion stérile commence et l'acceuil a en effet constaté qu'il n'y avait pas de petit déjeuner mais que le dîner... Personne explique le fonctionnement de l'hôtel, où se trouve le restaurant pour le dîner, juste demander l'heure pour manger. Je ne me suis pas senti à ma place. 2 bagages en arrivant, je galère pour entrer, personne pour aider... Mon anglais n'était pas top mais je faisais l'effort de communiquer. Par contre les serveurs du restaurant du soir sont gentils, agréables et attentionnés. Bravo Le check-out a été bien mieux et ils étaient compréhensifs. Rien à dire. Sourire était là L'hôtel est très propre , rien à dire.

Stunning hotel, great location. Everything was fantastic. Small thing is room 109 has a small frosted window with no view. When opening it opens to a dirty mucky roof. We did not leave it open as vermin might enter the room. We also mentioned it was a 40th bday but no extras not even a note.

Lovely hotel with great facilities. Very friendly polite staff. Room was clean beds comfortable. Tea and coffee in room. Breakfast was good lots of options. Spa facilities good with a nice pool.

The reception staff is too friendly and supportive. The service is also good👍🏻

우리는 기념일을 위해 특별히 이 호텔을 예약했고 그들은 좋은 터치인 꽃잎으로 침대를 장식했습니다. 호텔 자체는 매우 좋았지 만 객실은 약간 구식이었고 화장실은 더러웠습니다. 우리의 짧은 체류를 망친 꽤 많은 단점이있었습니다. 우리는 주로 자쿠지 수영장을 위해 스파 시설을 위해이 호텔을 특별히 예약했지만 우리가 거기에 도착하기 전에 이것은 고장 났고 우리는 이것에 대해 알리지 않았습니다. 그렇지 않으면 다른 곳에서 예약했을 것이고 전체 체류 기간 동안 고정되지 않았습니다. 수영장은 괜찮았지만 수영장 바닥에서 흙을 느꼈기 때문에 가장 깨끗하지 않았습니다. 우리 마지막 밤에 우리는 물이 떨어졌고 아내가 임신했기 때문에 야간 포터에 가서 매일 무료로 제공하는 물 한 병을 요청했지만 그는 나에게 물을 줄 수 없으며 바에서 하나를 팔 수 있다고 말했습니다. 우스꽝스러운 것을 발견했습니다. 방에 냉장고가 없어서 물을 사서 시원하게 유지할 수 없었습니다. 주차는 숙박에 포함되어야 한다고 생각하는 하루에 £ 10였습니다. 호텔 직원은 그 외에는 친절했지만 다음에는 다른 곳을 찾을 것입니다. 우리가 지불 한 가격에 대해 나는 호텔에서 훨씬 더 많은 것을 기대했습니다.

환영하는 마음이 좋았습니다. 프런트 데스크 직원들은 빠르고 전문적으로 일합니다. 제 방은 7층에 있었고 멋진 도시 전망을 볼 수 있었습니다. 방은 깨끗하고 필요한 모든 편의 시설이 제공됩니다. 안타깝게도 아침에 스파를 이용할 시간이 없었습니다.

Was ok, but to be honest the room and actually hotel were very dated. And the pool facilities in terms of changing were totally inadequate. Breakfast was ok, and thd location was decent. But having to pay extra for parking when I was a paying guest was poor.

We had a 3 day stay at the Harbour Hotel in Christchurch. We ate dinner there twice - once at ”The Upper Deck” and once at ”The Jetty”. Both meals were excellent: we had lovely tables, the food was great and the service made us feel special. The experience at breakfast was the same, with attentive service from all the staff and great food served on the open veranda. Although we were using the hotel as a base for our walks around the area, we also used the spa which was well maintained and had all the facilities you could want. We did have an issue with our assigned room which was not as ordered from Trip.com. Although the reception team reconfirmed they had allocated the room accurately based on what Trip.com had ordered for us, the Cherry the reception manager took it on herself to compensate us for the mismatch. From start to finish the service at The Harbour was outstanding. All the staff that served us in reception, the bar, the restaurants and the spa were helpful, efficient and friendly. Although our room was smaller than we'd ordered, it was well appointed and the bed was very comfortable. All in all, this was one of the nicest hotels we've stayed in, this in no small part due to the professionalism and caring attitude of the staff team. We will return !

Have always wanted to stay here. Sadly it's very dated in places. The first room I checked into was cold, it appeared that the heating was not working. Was offered blankets or change rooms. Opted to change room. 2nd room was unbearably hot but felt I couldn't complain again. Only one of the two small windows opened and the radiator had no controls to turn it down. The reception gave me no directions to get to either room location the hotel is a maze. Door staff on security were good and welcoming when getting back early in the morning and this was reassuring. Reception staff on check out were kind and happy to store our bags in the luggage room while we wandered round Bournemouth. For less than £50 for a Saturday night hotel it was as I expected.

Hotel is a bit tired and beds were uncomfortable. However good location for a couple of nights and good to have access to the pools. Probably wouldn’t stay again just because of the uncomfortable beds and not good for a bad back.