스파 시설을 갖춘 이집트 마투루시 호텔

This is my second time staying at this property, and it continues to exceed my expectations. I opted for the sea view room this time, and the scenery is truly indescribable; the beauty of the view is something you have to experience in person. The service remains top-notch across the board. I would like to specifically commend Moataz at the front desk for his professionalism and class. Additionally, Another Moataz at the outdoor lounge was exceptional. He is the epitome of authentic service and creates a magnificent atmosphere for every guest. His ability to connect with people while maintaining a high standard of hospitality is impressive, and he clearly possesses the leadership qualities of a manager. I highly recommend this hotel for anyone looking for a perfect stay.

Staff service attitude is very enthusiastic and friendly, I forgot to inform the front desk staff need two beds, after entering the room, the staff immediately called the front desk to notify the change, he sent us directly to the new room, another staff gave us the room card, very high responsiveness, saved a lot of time. The hotel rooms are clean and spacious, the toilets are well-equipped, and it was the first of the seven hotels I stayed in during my travels in Egypt that had slippers available and the bathing equipment was branded ELLE, which enhanced the image of the hotel. The inquiry desk colleagues across from the front desk were very professional, and I answered questions about transportation times to the city center and restaurants, etc., and the answers were clear and accurate. The breakfast restaurant is also the richest I have encountered, whether it is the variety of juices, the variety of bread and cheese, beyond my imagination. As for the swimming pool and beach, since I spent all my time exploring the nearby tourist attractions, I didn’t have time to experience it in person, I could only watch it from the balcony of the room, but I felt that the beach part should be good. The ATM machine in the hotel lobby is a good facility, which is very convenient for guests. Only some shops are missing. The hotel as a whole has been comparable to many international brand hotels.

Totally it was so nice location, activities, rooms , weather and we enjoyed I recommend the hotel for families They will enjoy

Everything was perfect, clean rooms, friendly staff, they made our anniversary occasion unforgettable. Special thanks to Ms. Mayar at the front disk. We appreciate here kind and effort. Thanks to Rixos❤️

المكان جميل بكل تفاصيله .. الشالية تبعد بضع خطوات من البحر حيث يمكنك النوم على اصوات الموج بكل وضح اثناء الليل .. المرافق نظيفة وهنالك اهتمام يومي بتنظيف المرافق لراحة النزلاء.. الشاطىء يتم تنظيفة حرفياً بشكل يومي من الاعشاب ويتم تقليب الرمل لجعله نظيف ومتألق كل يوم والموظفين يقدمون لك مياه بارده في حافظات الثلج ودروس لتمدد لجعل استمتاعك يصل لاعلى الدرجات… كما يوجد ملعب بادل برسوم اضافية لعشاق البادل.. تنوع المطاعم الكفيهات داخل الفندق يغنيك كثير من الاحيان عن الذهاب للمارينا حيث يوجد العديد من الخيارات سواءاً مطاعم او مقاهي او سوبرماركت وبعض محلات الازياء.. كل شيء رائع ويفوق الوصف.. اخيراً وليس اخراً اشكر جميع العاملين في الفندق على حسن الضيافة وخصوصاً الاخت كارولين

호텔은 매우 깨끗하고 관리가 잘 되어 있었습니다. 위치도 훌륭해서 걸어서 갈 수 있는 거리에 레스토랑이 많아 매우 편리했습니다. 하지만 해변이 꽤 작고, 수상 스포츠 시설들이 수영장 바로 근처에서 운영되고 있었습니다. 이 시설들이 해변의 상당 부분을 차지해서 시끄럽고, 그저 편안하게 수영을 즐기고 싶은 투숙객들에게는 불편했습니다. 직원들은 대체로 친절했지만, 프런트 데스크 직원들은 기대만큼 도움이 되지 않았습니다. 전반적으로 이 호텔에 대한 제 생각은 복잡합니다. 숙박하는 동안 좋았던 점도 많았지만, 다시 이곳에 묵을 것 같지는 않습니다.

우리는 가족을 위해 두 개의 방을 임대했습니다. 다른 리뷰에서 시작된 것처럼. 짧은 시간에 훌륭한 숙박이었습니다

나는 훌륭한 숙박을했지만 찢어진 느낌이 들 때 실망했습니다 ... 리뷰를 쓰지 않았지만 의견을 말해야한다고 느꼈습니다 ... 우연히 2 명이 아닌 1 인으로 호텔을 예약했습니다. 호텔은 추가 요금이 1500 이집트 파운드라고 말하지만 온라인으로 2 명을 예약하고이 웹 사이트를 통해 예약하면 비용의 절반이 소요됩니다 ..... 프론트 데스크 직원이 사용한 변명은 우리가 침대를 분리해야한다는 것입니다. 5 성급 호텔의 경우 인상적인 의견이 아니 었습니다. 이전에 세인트 레지스 호텔에서 왔을 때이 호텔은 반복 구매를 잃었습니다. 이것은 문제의 원장이었습니다. 이제 그는 또한 우연히 1500 USD abs를 청구 한 다음 그 금액을 환불해야했습니다. 당신은 그 실수를 혼자 생각할 것입니다. 프론트 데스크 직원은 내가 그 수수료를 줄이겠다고 말하기 위해 주도권을 사용할 것입니다.

Everything was wonderful. Efficient, friendly service, lovely, spacious room, well equipped gym, excellent facilities, plentiful, delicious breakfast & dinner. And the most beautiful beach I have ever seen, with crystal clear water, gentle waves, soft white/gold sand. Thank you for making my stay so enjoyable. I will be back next week already!

It was very bad experience at this resort. The front desk tried to rip me during the check out by forcing me to pay for another customer coffee order. They are so rude and don’t do professional work. Also, the breakfast is so limited and not hot. Didn’t like it. Never come to this place again. Not recommended.