수영장 시설을 갖춘 요르단 와디무사 호텔

호텔은 그 자체로 아름답게 위치해 있습니다. 또한 직원들은 모두 친절하고 도움이 됩니다. 좋은 뷔페(불행히도 매일은 아니지만 분명히 서비스 범위에 따라 다름). 그러나 매우 심각하게 방해받은 것은 밤(3:00)에도 문이 박수를 치는 것입니다. 그리고 일반적으로 모든 것이 메가 밝습니다. 내 방 문(물개 없는 210)은 바람을 통해 올라갔다. 아침 식사에도 부엌 문은 끊임없이 식당에서 두드리는다. 호텔은 ”스크램블 도어”로 이름이 변경되어야합니다. 🛑 개인적으로이 호텔을 추천하지 않습니다 ⚠️

We had a very bad experience during check in. Despite explaining that we were very tired & hungry (as it's already almost 8 in the evening), and we just need to check in immediately & have dinner; the staff at the reception denied our confirmed & paid reservation at trip.com. The staff knew that we were very tired, and we even offered to guarantee reservation with our credit card (just so we get the room & can have dinner); but he insisted to keep us waiting until he can get the response from trip.com. After waiting for so long, he said that still no responses from trip.com and he just asked us to wait forever. I got really upset after a long argument with him; and i have to strongly argue with him to give us room & we paid with our credit card for a new reservation. WE NEED A ROOM! I showed him the amount I paid for the Seaview Room charged in USD. (I just realised the next day that he charged me the wrong amount instead of calculating it to USD amount with the correct convertion). So i was charged a wrong amount as I was too tired to check how much he charged me. After a long argument & waiting, he finally gave me the room key; and said sorry for the waiting. They said that they will upgrade the room as an apologies. Just when we were in the room, I found out that they DID NOT upgrade the room. That's exactly the room I booked at trip.com; just I had to pay again with my credit card with a much higher rate! I was to tired to argue with the staff, so I no longer care after calling them saying they didn't upgrade us! This staff didn't even try to change the room; after we said this is not an upgrade. We PAID for this room category at trip.com. Nobody apologies for these so many mistakes from the staffs or management. When we checked out, the manager asked me how was our stay? He was not even aware that WE HAD ISSUES that they denied our paid & confirmed booking! Trip.com finally settled this issue with the hotel, and the hotel returned our overpaid credit card charged. Trip.com apologies a few times, they made many efforts to call us a few times. But the hotel & the management acting as if nothing happened! Is this really how a 5 stars hotel service? Luxury what? They treated us like a homeless person begging for room! So UNACCEPTABLE! I have never experienced staying in a 5 stars hotel with such a BAD service like this! This is the worst in our history of travel! This place must keep their act together! Learn hospitality BETTER! Overall, we were very disappointed, & this place is far from Luxury Collection, it's a CHEAP collection!

I was on a trip with my friend. It is a budget hotel but due to off season the service was slow. The cleanliness was average as well. Overall OK for a quick short stay.

오후 10시경 호텔에 도착했을 때 시체가 없었습니다. 리셉션이 열려 있는지 또는 체크인을 위해 누군가에게 전화해야하는지 묻기 위해 약국 옆집으로 가야한다는 점을 제외하고는 모든 것이 좋았고 괜찮 았습니다. 약국 직원은 15분 후에 누군가가 들어왔을 때 누군가를 찾기 위해 호텔 사무실에 들어가야 했습니다.

We had a wonderful stay at Hotel Alena in Aqaba. From the moment we arrived, the staff was incredibly kind and helpful. They allowed us to check in early and even upgraded us to a more spacious room, which was a lovely surprise! The hotel’s location is perfect—everything is within walking distance, including restaurants, shops, and the city’s main attractions. The cleanliness, comfort, and exceptional service made our stay truly enjoyable. We highly recommend this hotel and will definitely stay here again on our next visit to Aqaba!

이집트 콜센터는 매우 무례했고 전화를 끊었습니다. 예약을 확인하기 위한 두 번째 전화는 도움이 되지 않았고 간단한 것을 확인하는 데 18분이 걸렸습니다. 그들은 간단한 것 때문에 저를 보류시켰고, 호텔 예약과 객실에 대한 지식이 전혀 없이 도움이 되지 않았습니다. 우리 객실 중 하나(631)가 에어컨이 작동하지 않았습니다. 이번에는 힐튼에 매우 실망했습니다. 공평하게 말해서, 리셉션 데스크 T 힐튼 아카바는 매우 친절하고 도움이 되었으며 우리에게 보상하려고 했습니다.

요르단에 머무는 동안 매우 좋은 호텔입니다. 보안도 정말 나 々 일본인에게 친절했습니다. 아침 식사는 맛있고, 아무튼 중심에서 가깝기 때문에 걸어서 관광도 할 수있었습니다. 우리는 렌트카로 이동했지만, 확고하게 주차 할 수있어서 좋았습니다.

من أجمل وأفضل المنتجعات من حيث الاستقبال والانشطه والفعاليات والنظافه والاهتمام بالنزلاء وكذلك الطعم ممتاز جدا اشكر كل العاملين في المنتجع على حسن تعاملهم

위치는 자동차로 중심에서 15 분 거리에 있습니다. 전용 깨끗한 해변이 있는 직원은 훌륭했습니다 객실은 매일 청소됩니다 내가 거기에 간 것은 이번이 처음이 아니다 정말 좋은 곳입니다. 적극 추천합니다.