친애하는 Trip.com 팀,
최근에 귀하의 플랫폼을 통해 예약한 Fairfield by Marriott Kolkata에서의 숙박을 완료했습니다. 예약 과정과 숙박 경험은 만족 스러웠지만 가격 차이에 관한 것을 강조하고 싶습니다.
Trip.com에서 인용 된 요금은 같은 객실 카테고리와 숙박 날짜에 대해 호텔에서 직접 제공하는 가격보다 약 40% 더 높았습니다. 이 차이는 중요하고 솔직히 예상치 못한 것입니다. 특히 제가 당신의 플랫폼에 있는 다이아몬드 회원이라는 점을 고려하면 더욱 그렇습니다.
소중한 회원으로서 Trip.com이 부동산 자체보다 높지 않은 경쟁 또는 우대 요금을 제공 할 것으로 기대합니다. 나는이 가격 일관성에 대한 검토와 그러한 큰 변이가 어떻게 발생했는지에 대한 설명을 요청합니다.
이 문제에 대한 귀하의 관심에 감사 드리며 충성스러운 고객을 위한 가격 책정에서 더 나은 투명성과 공정성을 보장하는 귀하의 대응과 해결책을 기대합니다.
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아그라왈
칸티(뉴 디가)에 위치한 프라이드 비즈노텔 카노푸스 디가에 머무실 경우 5분 정도 걸으면 디가 과학 센터 및 아마라바티 공원에 가실 수 있습니다. 이 호텔에서 디가 모하나 어시장까지는 5.1km 떨어져 있으며, 5.8km 거리에는 디가 비치도 있습니다.
야외 수영장 같은 레크리에이션 시설 외에 무료 무선 인터넷, 콘시어지 서비스 등의 기타 편의 시설/서비스를 이용하실 수 있습니다.
프라이드 비즈노텔 카노푸스 디가에 있는 레스토랑에서 만족스러운 식사를 즐겨보세요. 바/라운지에서는 음료를 마시며 하루를 여유롭게 마무리하실 수 있어요.
대표적인 편의 시설과 서비스로는 비즈니스 센터, 로비의 무료 신문, 드라이클리닝/세탁 서비스 등이 있습니다. 시설 내에서 무료 주차 대행 이용이 가능합니다.
에어컨이 설치된 46개의 객실에서 편하게 머무실 수 있습니다. 무료 무선 인터넷을 이용하실 수 있습니다. 욕실에는 슬리퍼 및 어린이 슬리퍼도 마련되어 있습니다. 편의 시설/서비스로는 전화 외에 금고 및 무료 신문도 있습니다.
믿을 만한 브랜드라서 이 호텔을 선택했는데, 기대에 부응했습니다. 깨끗했고 필요한 모든 것이 갖춰져 있었습니다. 다만 체크인할 때 프런트 직원이 몰래 추가 요금을 청구하려고 해서 좀 짜증이 났어요. 이미 선불로 지불했는데 말이죠. 다행히 제가 정신을 바짝 차리고 있어서 피해를 막을 수 있었습니다!
Amazing hotel! The attentive service by each person made the stay very special. Rooms are spacious with comfortable beds. Fantastic breakfast and the spa is well worth a visit. Highly recommend!
Journey time to hotel from airport about 20 min drive.
Hotel to cricket stadium journey time will be 15 to 20 min drive. It’s easy to get uber and ola service.
Hotel staff are friendly and welcoming.
Thank you
I had a wonderful stay at this hotel! From the moment I arrived, I was greeted by a warm and humble staff who made me feel right at home. The cleanliness of the hotel was top-notch, and the rooms were spacious, comfortable, and impeccably maintained. The highlight of my stay, without a doubt, was the food. Every meal I had was absolutely delicious, and the room service was prompt and attentive. It truly exceeded my expectations. Overall, my experience was fantastic. A perfect blend of great service, comfort, and amazing food—I'll definitely be returning!
Clean and very comfortable room. Excellent mattress & pillows. Best hotel for a transit stop. Late night receptionist - prosenjit & capable efficient kishan made the entire process flawless. Jayasree - receptionist in the afternoon was very personable too. Special mention to the kitchen team for arranging a packed breakfast since i was checking out before the restaurant could open for breakfast. I'm coming back to this hotel incase of a similar travel situation for sure! well done, ra vista hotel & staff
Excellent location and service, checkin was a breeze, even though we were early at 12:30 We ordered food in evening room service and same was of good quality and taste 👍 Will come definitely come back again.
아주 좋음
리뷰 70개
8.8/10
객실요금 최저가
USD55
1박당
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8,9/10
아주 좋음
MMEHFOOZ ALIExcellent services although felt that some mosquitoes were there. Otherwise it was a good stay. Breakfast was awesome and staff is super friendly and helpful. All together highly recommended to stay.
CCharlesLouisBest hotel in Kolkata.
Thanks Ani and all the team from the executive floor for the kindness and service.
Thanks for the lobby, doorman for smile and support.
See you next time.
리리뷰어Everything was perfect; except the dinner buffet. We will come to that later. I quote four memorable experiences.
1. The reception staff was well-trained and professional and any problems such as a billing confusion was resolved effortlessly, and more, the manager suggested me to relax in my room while they sort out the issue; no need to stand at the reception. What a nice gesture!
2. There was some drainage issue in one of the rooms (I had booked several rooms). A call to zero resolved the issue within 10 minutes. The service was ultra-fast for a hotel of this size.
3. They have shown a bold move by placing specially challenged (speech and hearing) individuals at public facing roles such as the butler, the restaurant waiter, etc. They are all well-trained and were able to communicate with my parents, my kid, and us effortlessly. Of course, none of us are trained in sign-language but somehow they managed it extremely well; hence this was a unique and amazing experience.
4. While we were checking in, there was some confusion with some of our guests who hadn't arrived yet. So, we decided to drop the bags and come back later for checkin. When the manager noticed that my elderly parents were in the car outside, they sent a couple of bottles of water to the car. Costs nothing but left a lasting impression! The dinner buffet was fine in general but the management could work on the menu and taste better, given the spotless nature of all of their other amenities and services. The breakfast buffet, however, had amazing taste. Moreover, in any other city, I would not have this complain but in Kolkata, the locals are typically foodies and the cheapest to the most expensive places in the city cannot compromise on taste. I would like to give the hotel a benefit of the doubt- I stayed during a (better: the) major North Indian festival. That might explain the main cooks on leave and backup options turned on, who tried their best but did not quite get it right.
리리뷰어Elegant and luxurious hotel located in a beautifully renovated palace of royal family of Kolkata. Our room was very spacious, beautifully furnished with old, wooden furniture. The huge bathroom and all floors are made of marble. The hotel is located in multiple buildings of the palace complex. Delicious breakfast can be eaten outside in shaded patio or inside in air conditioned restaurant. Every evening there is a live show of folk dance performers. One of the best hotels I have ever stayed at.
RRatish Agrawal친애하는 Trip.com 팀,
최근에 귀하의 플랫폼을 통해 예약한 Fairfield by Marriott Kolkata에서의 숙박을 완료했습니다. 예약 과정과 숙박 경험은 만족 스러웠지만 가격 차이에 관한 것을 강조하고 싶습니다.
Trip.com에서 인용 된 요금은 같은 객실 카테고리와 숙박 날짜에 대해 호텔에서 직접 제공하는 가격보다 약 40% 더 높았습니다. 이 차이는 중요하고 솔직히 예상치 못한 것입니다. 특히 제가 당신의 플랫폼에 있는 다이아몬드 회원이라는 점을 고려하면 더욱 그렇습니다.
소중한 회원으로서 Trip.com이 부동산 자체보다 높지 않은 경쟁 또는 우대 요금을 제공 할 것으로 기대합니다. 나는이 가격 일관성에 대한 검토와 그러한 큰 변이가 어떻게 발생했는지에 대한 설명을 요청합니다.
이 문제에 대한 귀하의 관심에 감사 드리며 충성스러운 고객을 위한 가격 책정에서 더 나은 투명성과 공정성을 보장하는 귀하의 대응과 해결책을 기대합니다.
친절하게,
아그라왈
DDulumoniHospitality was excellent. All the staff were very courteous, which is really commendable as now a days hotel staff are usually found to be inefficient.
TTravelwithmin เที่ยวกับมินI just caming first time in holiday inn Kolkata. But, my breakfast experience was very good and food quality also good. Because Food temperature was very good. Mafijul Islam is very good server. His behavior was just amazing & taking way as well. If I get this kind of service then definitely second time will come.
리리뷰어Clean and very comfortable room. Excellent mattress & pillows. Best hotel for a transit stop. Late night receptionist - prosenjit & capable efficient kishan made the entire process flawless. Jayasree - receptionist in the afternoon was very personable too. Special mention to the kitchen team for arranging a packed breakfast since i was checking out before the restaurant could open for breakfast. I'm coming back to this hotel incase of a similar travel situation for sure! well done, ra vista hotel & staff
PPANCHALMy stay at DNG The Grand Hotel in Kanpur was nothing short of exceptional. Whether you’re in the city for business or leisure, this hotel offers the perfect blend of comfort, elegance, and top-tier hospitality that truly makes you feel at home — but with luxury.
From the moment I arrived, the check-in process was smooth and welcoming. The staff was incredibly polite, professional, and attentive throughout my stay. They were quick to respond to any request and always greeted with a warm smile, which made the experience even more pleasant.
The room was spacious, spotless, and beautifully designed. The decor was modern yet classy, with thoughtful touches that added a sense of sophistication. The bed was incredibly
YYOGESHJourney time to hotel from airport about 20 min drive.
Hotel to cricket stadium journey time will be 15 to 20 min drive. It’s easy to get uber and ola service.
Hotel staff are friendly and welcoming.
Thank you