수영장 시설을 갖춘 인도 서벵골 호텔

Excellent services although felt that some mosquitoes were there. Otherwise it was a good stay. Breakfast was awesome and staff is super friendly and helpful. All together highly recommended to stay.

Hotel was clean and beautiful. Staff was friendly and helpful. Ms. Kusum was very kind and professional and even changed the room according to our need. Breakfast was with good spread as usual for JW standards. Only setback, too many guests. Crowded during breakfast and lobbies were filled with people due to weddings and events. Otherwise service, amenities and pool areas were all lovely. Satisfied, No regrets

Everything was perfect; except the dinner buffet. We will come to that later.  I quote four memorable experiences.   1. The reception staff was well-trained and professional and any problems such as a billing confusion was resolved effortlessly, and more, the manager suggested me to relax in my room while they sort out the issue; no need to stand at the reception. What a nice gesture!   2. There was some drainage issue in one of the rooms (I had booked several rooms). A call to zero resolved the issue within 10 minutes. The service was ultra-fast for a hotel of this size.   3. They have shown a bold move by placing specially challenged (speech and hearing) individuals at public facing roles such as the butler, the restaurant waiter, etc. They are all well-trained and were able to communicate with my parents, my kid, and us effortlessly. Of course, none of us are trained in sign-language but somehow they managed it extremely well; hence this was a unique and amazing experience. 4. While we were checking in, there was some confusion with some of our guests who hadn't arrived yet. So, we decided to drop the bags and come back later for checkin. When the manager noticed that my elderly parents were in the car outside, they sent a couple of bottles of water to the car. Costs nothing but left a lasting impression!  The dinner buffet was fine in general but the management could work on the menu and taste better, given the spotless nature of all of their other amenities and services. The breakfast buffet, however, had amazing taste. Moreover, in any other city, I would not have this complain but in Kolkata, the locals are typically foodies and the cheapest to the most expensive places in the city cannot compromise on taste. I would like to give the hotel a benefit of the doubt- I stayed during a (better: the) major North Indian festival. That might explain the main cooks on leave and backup options turned on, who tried their best but did not quite get it right.

Elegant and luxurious hotel located in a beautifully renovated palace of royal family of Kolkata. Our room was very spacious, beautifully furnished with old, wooden furniture. The huge bathroom and all floors are made of marble. The hotel is located in multiple buildings of the palace complex. Delicious breakfast can be eaten outside in shaded patio or inside in air conditioned restaurant. Every evening there is a live show of folk dance performers. One of the best hotels I have ever stayed at.

친애하는 Trip.com 팀, 최근에 귀하의 플랫폼을 통해 예약한 Fairfield by Marriott Kolkata에서의 숙박을 완료했습니다. 예약 과정과 숙박 경험은 만족 스러웠지만 가격 차이에 관한 것을 강조하고 싶습니다. Trip.com에서 인용 된 요금은 같은 객실 카테고리와 숙박 날짜에 대해 호텔에서 직접 제공하는 가격보다 약 40% 더 높았습니다. 이 차이는 중요하고 솔직히 예상치 못한 것입니다. 특히 제가 당신의 플랫폼에 있는 다이아몬드 회원이라는 점을 고려하면 더욱 그렇습니다. 소중한 회원으로서 Trip.com이 부동산 자체보다 높지 않은 경쟁 또는 우대 요금을 제공 할 것으로 기대합니다. 나는이 가격 일관성에 대한 검토와 그러한 큰 변이가 어떻게 발생했는지에 대한 설명을 요청합니다. 이 문제에 대한 귀하의 관심에 감사 드리며 충성스러운 고객을 위한 가격 책정에서 더 나은 투명성과 공정성을 보장하는 귀하의 대응과 해결책을 기대합니다. 친절하게, 아그라왈

Hospitality was excellent. All the staff were very courteous, which is really commendable as now a days hotel staff are usually found to be inefficient.

홀리데이 인 콜카타 호텔에서 하룻밤을 예약했습니다. 첸나이 홀리데이 인에도 묵어봤습니다. 하지만 청결과 편의시설, 객실, 욕실 비품, 바닥 상태가 좋지 않았고, 일부 구역은 소독이 덜 된 것 같았습니다. 객실 바닥도 청결하지 못했습니다. 저희 침대 시트가 찢어져서 제거해 달라고 요청했더니 아주 빠르고 꼼꼼하게 교체해 주었습니다. 하지만 다음 투숙객을 위해 객실 상태를 점검하는 마감 처리가 개선되어야 한다는 점에 실망했습니다. 벽면은 광택이 없었습니다. 62유로 정도를 지불했는데 말이죠. 첸나이 같은 다른 홀리데이 인의 수준을 다시 한번 확인해 봐야 할 것 같습니다. 주문한 음식은 맛있었습니다. 10점 만점에 10점입니다. 하지만 홀리데이 인이라는 브랜드와 콜카타에서 경험한 브랜드는 전혀 맞지 않았습니다. 이 모든 것을 조사해 주셨으면 좋겠습니다.

Clean and very comfortable room. Excellent mattress & pillows. Best hotel for a transit stop. Late night receptionist - prosenjit & capable efficient kishan made the entire process flawless. Jayasree - receptionist in the afternoon was very personable too. Special mention to the kitchen team for arranging a packed breakfast since i was checking out before the restaurant could open for breakfast. I'm coming back to this hotel incase of a similar travel situation for sure! well done, ra vista hotel & staff

hotel cleanliness and location is ok. only 30 to 40 mins from airport and maybe 50 to 60mins during peak hours. The room is comfortable and clean. The food (in room dining) is big portion and solo traveller cannnot order too many dishes. The reception counter is slow in serving the guests. Always seems to be multi-tasking. I.e. cannot concentrate and handle one guest at a time, while other guests just cut in and then he/she will have attention diverted. Coffeshop (place where we have breakfast) service is ok in the morning. Mainly because it is buffet. However, if lunch time 3 to 4pm, their staff is slow in responding and waiting for food and bill is very long. Their chinese resturant always seems to be closed. So within my days of stay, i visited twice and i was told it is closed. I dont use their facilities.

This was one of our best stays in Kolkata. Hyatt Regency Kolkata is an excellent all purpose hotel with high end restaurants and five start guest services, fast Internet, clean rooms and bathrooms, fresh towels, clean water supply always and more. I highly recommend this five start hotel which has kept up to it's reputation for decades. It has a wide variety of food choices and sumptuous breakfast.