Hotel facilities/location, Staff's customer service and cleanliness/hygiene, and overall experience are excellent.
One area that needs complete change is the buffet breakfast management. Morning buffet breakfast was very chaotic and staff managing breakfast lost control. To name a few areas for improvement, when you walk-in, nobody greeted and seated you, nobody served water or explained the buffet, several food bins were empty, breakfast area was very noisy, guests were coming in and sitting wherever they want, etc. So, I recommend that Manager and team be present at the door, control the entry, staff decide which table to seat them, ask if they want water, coffee, etc., monitor and refill bins timely. In ONE word BF team and manager take control and implement smooth discipline.
Wijayawada에 대한 첫 방문.. Vivanta Hotel에서의 3박 숙박.. 훌륭한 서비스, 깨끗하고 최고의 환대.. 도심에서 이동하기 쉽습니다.
모든 직원에게 매우 쉽게 의사 소통하고 도움이되는 것에 감사드립니다.
프론트 데스크 *** ager .. Mr. Pritam과 직원, 레스토랑 *** ager Mr Sanjib n 직원 .. Sourav, Ripul, Rajesh, Ritu 및 Kalyania .. 매우 도움이되고 친절한 ... 보안 감독자 Mr Sunil과 직원 Sivashanker .. 훌륭한 일을했습니다 .. 거의 내 ZFold 전화를 잃어 버렸습니다. 그러나 그들은 *** 나이를 얻습니다. ViVanta에 경의를 표합니다. 다음 방문은 4 월 24..meet 당신 모두.. 감사합니다 ..
Grand Vijayawada by GRT is an excellent Hotel, beyond my expectations.
Location : Excellent, walkable distance to all shopping
Hotel Room : Excellent, with all facilities like a five star hotel, provided complimentary fruit basket
Staff : well trained , very good behaviour, never experienced in any star hotel across the world . Also very polite and helpful.
Excellent ambiance.
Provided complimentary Foot massage for both
Very low priced and value more than what we paid.
Food is very good.
Covered parking needs to improve. Can't have bird droppings over my car due to open air parking. The hand soap, shampoo dispensing system needs to change from the” squeeze” to something better. I'm Not satisfied with the towels (clean but probably are not being replaced with brand new towels for quite a long while).
Expected the experience to be much better from a Marriott bonvoy group hotel. The reception , cleaning staff were attentive and responsive.